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Location was convenient for early morning flight. My son had a flight as an unaccompanied minor and the extra time needed for paperwork is understandable but it was a 6am flight. There wasn't anything out for breakfast before we left because of the early flight. Additionally, they closed the pool precisely at 10p. They cited security reasons for the promptness but it sounds a bit unnecessary. We weren't able to take part in any of the 'added conveniences' due to our circumstances.
Service, food, cleanliness, the total experience was excellent!
The staff were very pleasant. It was a great value for me and my kids. Breakfast and evening food were great. Popcorn in the afternoon was an unexpected bonus!
Very friendly staff and room was great. Parking is a difficulty as the complimentary is hard to find and the valet is expensive.
The location was perfect for New Year's Eve as the hotel was centrally located near the bars downtown and the room was quite large. The furniture was starting to look outdated and light switches were everywhere rather than near the door. Parking was also a bit confusing as it was across the street at the convention center. The staff was very friendly; however, I was charged twice for the room and it took 14 days to resolve this issue.
Clean rooms and affordable price on the room. The staff sucks! On the floor we stayed two groups in apparently the same family were causing a ruckus at all hours of the night,very late at night. We called twice to say something to the front desk staff and they did nothing. We will not be staying here EVER again.
The staff was very friendly and helpful and the romm was very clean and nicely furnished. Especially liked the desk chair.
I can't say enough about this hotel! Been staying here for several years now whenever I'm in town. The staff always is very professional and friendly, no matter what time of day or night you encounter them. The rooms are inviting and comfortable and any noise from other guests is always minimal and never an issue for me. Room service is a nice feature and I enjoy using it when I can. The food is prepared well and arrives quickly. I definitely plan on staying here again next time in in town.