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It was clean, staff was friendly and they served warm dinner and breakfast included with the stay.
Service, food, cleanliness, the total experience was excellent!
Location was convenient for early morning flight. My son had a flight as an unaccompanied minor and the extra time needed for paperwork is understandable but it was a 6am flight. There wasn't anything out for breakfast before we left because of the early flight. Additionally, they closed the pool precisely at 10p. They cited security reasons for the promptness but it sounds a bit unnecessary. We weren't able to take part in any of the 'added conveniences' due to our circumstances.
The location was perfect for New Year's Eve as the hotel was centrally located near the bars downtown and the room was quite large. The furniture was starting to look outdated and light switches were everywhere rather than near the door. Parking was also a bit confusing as it was across the street at the convention center. The staff was very friendly; however, I was charged twice for the room and it took 14 days to resolve this issue.
Very friendly staff and room was great. Parking is a difficulty as the complimentary is hard to find and the valet is expensive.
Proximity to airport and restaurants. Staff seemed a bit lost. Room smelled dirty and moldy. Comforter was stained. Gnats and flies in the room. Stained counter top beside sink. Numerous light bulbs were shot.
Nothing about this hotel was appealing, other than it was cheap. The TV did work as did the shower but not much else went well. This was sold as a non-smoking room, it clearly was not. The room stunk of cigarette smoke and it was everywhere. The walls even smelled of smoke. The manager was not willing to do anything about it other than offer 15% off our next stay. That is useless as we do not intend on using a Red Roof Inn again.
Room was fairly clean, good TV, clock radio worked ok, shower was good. They gave us a handicapped unit (which we didn't ask for) that had virtually no counter space in the bathroom. We had to use the floor. Also, when we arrived at the motel in Dayton, we went to the office to check in at about 6pm on Saturday evening. There was no-one in the office and the door was locked. We had to wait nearly 15 minutes (it was very cold outside) until the clerk showed up. By that time there were three customers waiting to get in. She had been out at one of the units trying to fix the lock mechanism. There was no-one else on duty. If I hadn't already pre-paid for the room on line, I would have left to find another motel. I'm not sure if I'll be back to Red Roof because of it.