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Lots of things to do and a very nice place. Enjoyed my stay.
The bed was extremely comfortable and there were many pillows. Very nice and responsive staff. Complimentary Yoga mat on request. The room design was cold and dark (no overhead light, and the lamps had fluorescent bulbs), the bathtub creaks when you stand on it to shower, and the carpet had little white hairs on it, but they did clean it well when I complained. The pool room is dank, outdated, and uninviting, the picture online makes it look much better than it is. We did not want to use it at all and that feature was part of why I chose the hotel.
I loved that bottled water and premium coffee were in our room. Also had very comfortable bed and friendly staff that was very helpful when we asked about different areas to visit.
Bed is comfortable. Front desk staff and valet professional. Housecleaning: seems like they don't care. Take the tips. It no effort in cleaning the room.
The staff was the best part of the whole place. Overall a beautiful place definitely worth going back to and you were treated like you are the only one that matters. The beds are super comfortable and the bathrooms are a nice slice of home. The bar and room service are a touch overpriced but the service itself is great, the staff makes up for the price I suppose.
Great location Substandard service due to understaffing. Dirty sheet not changed, had to wait to be seated for breakfast because all tables were dirty. If you have 3 events going on downtown one weekend you need ample staff. Beautiful facility.
Great young girl at the desk. She was outstanding and I wish I remembered her name. I do know she had a recent birthday as we brought her a piece of cake because she was so nice to us and our daughter who was the entire reason we took the trip: to celebrate her birthday. Breakfast was less than exciting.
Don't bother upgrading to the club room. They say that breakfast is included. But it's really a continental breakfast for one person. I travelled with my family so not worth it.