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Our room was double booked. I dropped off my luggage and went down to the hotel bar. When I returned to my room, there was someone else in my room and my key no longer worked. The other guy ended up changing his room because we had adjoining rooms.
It's location was convenient. Staff was great. Dirty floors, old facilities.
Very smart people working the front desk, even evening staff were highly experienced and products of a polished organization. Facilities were extremely clean, lobby is 4 star material and the king rooms river view were more 3.5 than the 3.0 they are listed as. Definitely a value for your money particularly in this area.
The staff was very friendly and helpful. The back side of the hotel where I stayed seemed pretty unsafe. There was one room pretty close to me with loud fighting - a couple of guys drinking outside with a cooler, fighting with shiver was staying there. I thought I would have to call the cops when it got really loud, and didn't feel safe to leave the room. After about 15 minutes I got sick of feeling trapped in my room and asked them to be quiet which they did. Either they weren't thinking about where they were or this is just normal for that side of the hotel. Same room, different day there was another young guy pounding on the door in the morning. A lot of people came and went from that room in the 3 days I was there. I don't care what people do in private but I don't like to pay for a hotel (even a budget one) where it's unsafe to come and go freely.
The room was clean and neat. The bathroom was clean and the shower was nice. All amenities described were provided. The bed blanket and comforter appeared to have spots. Also, the doors open directly to the outdoors, so there was a lot of noise at night from other hotel guests.
I had a place to crash after the second 14 hour day of driving I was doing while on a round trip from NJ-CO. My main 2 impresssions of this place were that the staff wasn't even interested in seeing a customer, kinda bother actually. Also walking barefoot on the carpet of my room (313) left the bottom of my white socks very black.
Toilet didn't work well even after being serviced and breakfast took 70 minutes
Beds were comfortable
Location near downtown, room was clean and everything worked. Absolutely NO dining option nearby, could only find 1 place that would deliver. Free coffee in lobby did not include creamer.
The staff were extremely friendly and handled stressful situations easily. The bed was clean and very comfortable! The room was double booked so we had to figure out another way to accommodate 3 adults and 3 children. The staff were extremely sorry for the double book however we didn't get the room/suite we requested.
The facility was nice, clean & comfortable. The was very friendly and attentive as well. Had a very nice stay. The other guests staying there were accompanied by a bunch of kids. The kids were very loud and unruly, running through the hallway screaming & talking loud etc.
Very quiet and liked the staff. Very helpful. Nothing
This guest did not leave comments about this hotel.
It was very clean, very comfortable beds, lots of room. The placement of the tv- not really in front of the bed or couch. Kind of odd placement, but we didn'the have time to use, so actually good placement out of the way