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Location, location, location The room we got was ridiciuosly old, we had to wait two hours for a normal room which indeed was a good surprise. Staff was not always attentive and responding in a timely manner. Generally, we were expecting more from a Fairmont hotel...
We booked a Fairmont Gold room based on another recommendation and boy was it worth it. The private lounge is spectacular, the concierges were all extraordinary (and made a big difference helping us maximize our 2 nights in Victoria) and the food and drink (including a fully-stocked honor bar) were fabulous. We felt like royalty.
Location and views are fantastic. I love these old-style character hotels. Not up to the standards of other Fairmont Hotels we've stayed in. They messed up our meal reservations and even messed up the correction, so we never did eat there. Some staff really didn't seem to know what they were doing or could even answer or questions properly and never offered to find anything our or get back to us.
Very beautiful hotel. Room was very spacious and gorgeous, and small kitchenette was still very useful with full set of plates, glasses, and utensils. Their ocean-front mineral pools are simply great with its view. We didn't have a chance to take any massage service this time, but their Spa facility was nice and beautiful as well. We also enjoyed the food and drinks a lot at their pub. Definitely recommended for nice relaxing stays in more adult/mature atmosphere. At Mineral pools, the large pool could be warmer in winter season as it gets freezing to get out of the pool... In the meantime, hot tubs were nice and hot, but due to their small sizes, they can instantly get occupied with group of people, which makes other guests hesitant to join and stay in the less-warm pool for a long time. Also it'd be nice if how-to-order drinks at the pool was informed more clearly. When we saw other guests enjoying their drinks, we really wanted to order some for ourselves as well. But we didn't know how, so we just waited for the server to come to the pool. Finally in the morning of the last day, we found out there was a inter-phone with drink/food menu located near the gate, which was too late for us :( For the nature of the hotel's very adult/mature atmosphere, I personally felt it'd be kinda nice to actually make it Adult Only. Of course it's also nice to see cute little children enjoying their stays as well, but when I see them jumping into the pool (right in front of No Diving signs, and parents never stop them) or hear them screaming (calling mom), it's a lil turn-down for us. But it's very personal preference, so we do respect hotel's policy. Otherwise, we loved the hotel and definitely come back for next time!
Die Lage des Hotels ist sehr zentral, alle interessanten Punkte sind fußläufig erreichbar. Leider ist das Hotel mittlerweile in die Jahre gekommen und man merkt es am Zustand der Zimmer..... Die Fähre nach USA ist nur ein Block entfernt! Die Lage des Hotels ist sehr zentral, alle interessanten Punkte sind fußläufig erreichbar. Leider ist das Hotel mittlerweile in die Jahre gekommen und man merkt es am Zustand der Zimmer.....
Das Hotel ist super gut, direkt am Hafen gelegen. Ein Hotel Parkplatz steht für 9$ p/Tag zur Verfügung. In der Suite ist eine kleine Küche. Das Hotel ist über Online-Buchung bei Booking.de laut Angabe des Personals günstiger als wenn man beim Hotel bucht. Wir sind 2x dort gewesen und würden es wieder buchen.
Our room was very quiet and comfortable
The rooms were really nice and updated The bed wasn't very comfortable.
Staff tried to make things right after disasterous first night teams from a lacrosse tournament booked rooms and it was party central - very noisy on Sturday - better the next night