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The proximity of the center. The pool was very small
We enjoyed the lakeside room with excellent view of the lake, also the convenience of restaurants, bars and even a casino. The room was comfortable, and renovations to upgrade the somewhat older resort were evident. We enjoyed the " Hooded Merganser" restaurant, the staff were friendly and efficient.We will definitely stay again.
It was very convienent location to Pasta Factory and Casino. The pillows on the bed were to firm, hard and puffy. Didn't have a great sleep.
This guest did not leave comments about this hotel.
Excellent location to convention centre and arena. Restaurant at location. The main door to the room needs adjustment.
Ground level court yard access. Nice to get fresh air into the room, and be able to wander around outdoors, even in the winter! Was sorry that the central station pub was closed for renovations
The hotel is very closed the beautiful lake. The prices are a little high.
center courtyard, individual balcony, quiet, restaurant with discount coupon, fridge in room, walking distance to rink, wireless internet, staff at checkin/ out wireless internet connection inconsistent, mattresses could be softer/ more padded
convenient location in respect to the main transportation routes. Easy to find. Holes in the towels, sheets,and blankets. I found this to be reflective of a disinterested and disrespectful attitude towards a paying customer.
Close to the lake Disappointing experience. The room was disturbingly unclean (with urine on the bathroom floor and unwashed towels), the lights didn't work, and I could hear all of my neighbors' moves through the thin walls. I would not recommend this dumpster even to a homeless person.
adjacent to the beach The room was filthy The hide a bed was in pieces The light cover above the kitchen was full of bugs The pool was not open when it was suppose to be The couch was broken and could not be sat on
They have BBQ's you can use for free! I wish it was on their website or under "amenities" as it would have been great to know in advance! Right across from the beach and some firepits that are communal use. It's also right near the downtown street (about 10 minutes walk) and go eat breakfast at The Bench! (15 min walk). Delicious food and well worth the trek! The last staff member we talked to on check-out was great! Can only get the front desk between 8-10. Being early risers about 7am we were looking for the wifi password. Apparently there is a router in every room which no one told us on check in. I went and asked one of the staff about a good place to eat dinner and was recommended "Denny's". Even when I said we weren't a fan didn't offer any alternatives. I'm not a fan of visiting a new place and hitting up chain restaurants. Have some local cuisine suggestions! Support your community! Salty's is a PHENOMENAL beach-front seafood (primarily) restaurant just a few properties down. We were later told by a local some other good restaurants: Saigon's is good Chinese, La Casa Ouzeria is great Greek and the Pasta Factory.
Location and tv Long confusing walk to find room
Always telling us to keep it low¿¿¿¿
After reading the reviews, I was not too sure of what to expect from the hotel; my company had booked me there for an extended stay. I was happily surprised! My room was neatly decorated and modern and the staff was very friendly. I would definetelly go back there if I had to pick up an hotel in Penticton.