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The bed was very comfortable , like that very much. The room was very clean. I asked for a wake up call and they helped me. The staff was very helpfull I will stay there again.
The service, the old crappy room, the location, the noise from the highway.
Free shuttle. Amazing location, surrounded by restaurants, coffee places and shops.
A large group of young women checked in and were distributed on multiple floors including three rooms around us. They slammed doors, talked loud and proped doors open and used hall as common area to hold conversations. We brought this to front desk’s attention twice. They phoned someone in rooms and temporarily fixed problem. Young people are entusiastic and excited when traveling. Other guests on other floors had same complaint at breakfast. Large, loud groups should be accomodated on one floor not to disturb other guests. No apology or compensation offered at checkout. I can not recommend The Royal Anne Hotel and will not stay there again.