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Kayak went through a US company and we were charged US and had exchange........NOT impressed to find out later on our Visa...will not use Kayak again
- staff - location - river view - room size - barely functioning AC (stayed in Kamloops during 30*C heatwave) -got very little sleep because the room was so hot. - tried calling front desk for a fan at midnight, no answer. - rooms cleanliness questionable. I killed a spider within 5 mins of stay and curtains were disgusting. I wouldn't dare hold a black light to them. -breakfast was disappointing and barely palatable
nice clean comfortable room
gute lage, wunderschöne und große zimmer, sehr gutes frühstück, parkplatz incl.gleich nebenan nichts zu bemängeln
Extreme Lärmbelästigung von aussen und von anderen Gästen innerhalb des Gebäudes, weil die ganze Baukonstruktion des Gebäudes nicht schallisoliert ist.
Gut hat uns gefallen, dass der Parkplatz am Hotel kostenfrei zur verfügung gestellt wurde, das ist äußerst selten Das Hotel hatte sehr dünne Fenster, man konnte alles hören auf der Straße, wir haben kaum geschlafen in dieser Nacht in der wir da waren.
Staff was very nice. Check in was easy and fast. Very clean. Had everything you would expect. Bed was very comfortable. Really liked the fully stocked bathroom. Booked a pool side room, paid extra for it and did not get one. Fridge and heater in room were noisey. With the amount of hotels in the area with better prices. Thia hotel should step up their game
the staff were friendly the room was excellent and the rate was amazing
The rooms very very spacious and clean. I liked the small area with fridge and extra sink. hotel was close to major thru roadways, easy acess to shopping, restaurants The lighting in the rooms over the beds were too high, glaring when relaxing and watching tv
Fantastic location, right across the street from Riverside Park and two blocks from the restaurants and bars on Victoria Street. The south side of the hotel (main entrance) is adjacent to the train tracks, so take this into consideration when booking. However, we were not bothered in the slightest by the noise and will happily book this hotel again! :O)
Location and cleanliness were great.
Close to River park, where the rib fest and Dragonboat festival was held Extremely close to railroad, trains running at night were disrupting.
Front desk clerk was terrific. Friendly and efficient Beds very comfortable We were overtop of the air exchange system and so there was a constant while noise. Still, better than intermittent
The location is convenient to access to nearby shopping malls. The room is clean and with good room size. Preferably, the hot tub hours are operated till to 10:00 p.m. instead of 9:00 p.m. The operation hour from the morning scheduled to start from 7:00 a.m. but our visit to the facility at 7:15 a.m., it did not operate. So, staff should maintain operation of hotel facilities according to the scheduled hours.
The air conditioner in the room sounds like a B-52 bomber.