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Sehr gutes Essen/Trinken. Sehr freundliche und aufmerksame Bedienung. Kompetente und deutsch sprechende Concierge.
Das Hotel verfügt über einen hervorragenden Blick auf den Hafen (harbor view buchen!), den man auch vom Poolbereich (9ter Stock!) hat. Die Lage ist sehr zentral, u.a. zum Bahnhof. Das Hotel ist auf jedenfall eine Empfehlung.
Gefallen hat uns vor allem die Lage und die sensationelle Aussicht auf den Hafen, aber auch der sehr freundliche Service. Nicht gefallen hat uns, dass das Hotel, als wir am Ende unserer Reise, nochmal für zwei Tage dahin zurückkehren wollten, die Preise erheblich erhöht hat mit der Erklärung, die erste Buchung sei über Dritte (Ihre Organsiation) erfolgt!!
Das Hotel ist als Gebäude/Zimmer bereits leicht angejahrt (Weltausstellung der 80er Jahre), wird aber gut unterhalten. Die Lage ist hervorragend und die Nachtruhe ist gewährleistet.
interessante Lage, besonders für an- und abgehende Kreuzfahrtschiffe
Good location near Canada Place and the waterfront. Walking distance to Gaslamp. Staff was very accommodating and helpful. We had an issue with noise due to some late-night partiers and management upgraded and moved us the next day after quieting the offending room. Couldn't be happier with the quality and cleanliness all throughout. The cafes and restaurants were very convenient as well. We traveled with our three young children and everyone was very nice and respectful the entire time, we never felt out of place. We didn't get a chance to use the pool but could see that it was being used by kids on both days we were there. Room service was fantastic and the service was great as well. Not much we didn't like. It was a bit pricey but we felt we got great value considering it is a luxury property.
Personal service! Every need is met. Each staff member went out of their way to make sure our stay was the best it could be. For instance, Chef Nathan, who we met upstairs while looking over the menu, offered to make us special dinners in preparation for our marathon the next day. He led us to the casual restaurant and custom created pasta dishes for us! What a treat! It was delicious! Also,every encounter was greeted with such politeness! The live music was awesome. We were on the street side and it was quiet, unlike another report. I LOVE THIS HOTEL! Loved everything about it. Will be back!
The air of sophistication and luxury. The ambience at the Fairmont Pacific Rim is hard to match. I liked the knowledgeable staff and their willingness to be of service to guests. House keeping can still improve in their cleanliness.
I'll come back to this hotel . Everything is
the view, the location, overpriced, hotel just generally need an update and some attention to detail if they're going to charge those rates.
Friendly staff, comfortable rooms and great location! Pet friendly, they even included a special bed and bowls for my dog. They also provided treats to the dog every time we came back from walks.
Very nice and helpful staff. Awesome location. Nice lobby, restaurant/bar I booked a king but got a room with two twins (or two EXTREMELY small queens), bathroom wasn't very clean and bed and pillows were not very comfortable.
Pinnacle is clearly an older hotel that has had a high style interior makeover. The lobby, cafe/bar and the guest rooms are all very stylish. For quite reasonable rates our room had harbor and convention center views. The room and bath were nicely appointed. Quality coffe was offered for the morning The exterior is lack luster and the elevators have not been upgraded and feel a bit rickety. Our room was a hallway away from the core and we could hear them on and off all night. All in all it out performed expectations.
The location is 2 blocks from the harbor, easy walk to convention center attractions as well as harbor walk to nearby Stanley park. The hotel, though very nice is showing its age, mostly in exterior architecture & room hallways. The pool/spa was a bit dirty and not very well lit. The lobby makes a great first impression but diminishes with interaction with the rest of the spaces...
The front desk staff were very friendly and helpful .the accommodations were only so so and paying $300 USD for a $100 room was a downer.