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Location was good to local activities. Kitchen was functional and well stocked. Wasn't informed of $10 per day charge for parking before arrival. Entrance and exit for parking facility was difficult Carpeting was not clean and some furniture was in need of replacement. Entrance scatter rug had to be removed as it kept blocking the door.
Amazing value for money Wish there was HD cable box in room, game would look much better
Our suite was outstanding. Beautiful fully-equipped kitchen, dining room, living room, 2 bedrooms, 2 baths, washer and dryer. Outstanding. It was a little close to the highway, so you had to get used to highway noise. I don't think this would be an issue in the winter. Also, they charge you $10/day for parking in the parking garage - the only place you could park, which wasn't included in the price I was quoted.
Excellent customer service, friendly and helpful staff, very comfortable accommodations. Highly recommended.
Liked the staff location and rooms. A great place. Under heavy renovation at the end of April.
Complimentary coffee wasn't refilled for almost 2 hours. Onsite coffee shop was closed during the week. Wait staff in bar was wonderful.
Outstanding service & attentiveness. We stayed at the Four Seasons Vail for our wedding night. I had booked a couple months in advance. We weren't accustomed to the caliber of service, so I was quite sure what to expect, but I wanted to make the night special, so I splurged for us to stay here. Our concierge, Brett, was excellent to work with to coordinate details prior to our stay. The level of service, attentiveness, and overall experience of our accommodation was outstanding.
staff was outstanding. Upgraded us to a suite and treated great. Have been going here for a few yrs and its just keeps getting better.
Wonderful staff and great location. Bathrooms while nice were a little small for a luxury hotel, with a small tub and shower combo.
Friendly staff, great breakfast buffet, bar had good drinks and tasty bites with knowledgable staff and even a happy hour; Convenient base camp for ski and boot storage, the bus stop right out front. Had a car to also take you to places. 1 out of 2 Elevators not functioning
The people and facility are second to none. Perfectly located in th village with access to all the fun. I've stayed at most of the resorts here but I only come back to the Sebastian anymore. I didn't get to stay long enough.l..
Best hotel experience ever. Staff was great, food was great, everyrhing was perfect
We brought our dog and 3 week old baby and had a perfect visit. Great room, easy going staff, walking location to the good stuff. Will return for sure.
Met the owners, and their dogs. Great family owned property, and you can't beat the location. Enjoyed our stay immensely.
The location is perfect for strolling around Vail Village. The entire facility has recently been remodeled and is in excellent shape. Good value for the money. Friendly staff and the owner is very "hands on" and friendly.
In the middle of a great ski village, awesome views and great in summer as well
Great location within Vail Village. The lobby was beautiful and cozy, the rooms were nicely appointed and comfortable. Very comfortable bed, soft bedding and towels, nice robes. Staff is very friendly and helpful. Every morning there was coffee, tea, and several complimentary newspapers ready for you in the lobby. Every afternoon there was coffee, tea, hot cocoa, and fresh cookies waiting for you, as well as a roaring fire. Can't think of anything. We enjoyed our stay that much!
Gem of a hotel with beautiful service and elegantly appointed rooms in a gorgeous setting in the heart of Vail. Quiet, warm and serene.The owners live on the top floor and make you feel like family. Will definitely return.
It was a great experience, unfortunately I suffered from altitude sickness and had to leave the last day but they assured me I'd be compensated for the last day even though I had already laid. Very friendly definitely coming back. Jorge
friendly staff and competent staff
The staff was extremely friendly and very helpful. We got to the hotel and were immediately greeted by Greg who helped us with our luggage and valeted our skis for us. He showed us to our room and gave us helpful tips to avoid lift lines in the morning. The room was spacious, comfortable and very clean. The lobby area was also very clean and always had water and iced tea for guests. From 2-4p they put out chocolate chip cookies and hot chocolate for guests when they come back in from the slopes. The location of the hotel was very convenient. We had easy access to the free bus in town to get to Lionshead. It was walkable to Vail village and all of the restaurant and shops there. It is also very close to the covered bridge and the transportation center. No complaints here!