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We had a trailer and the hotel parking couldn't accomodate onsite so we had to park offsite in the side street
Great place to come to, near everything in town. Staff was friendly. Breakfeast, bagged scrambled eggs.
Room was good size with space for everything. Breakfast was pretty decent with better seating situation than most hotel breakfast areas. Staff was very, very good and easy to deal with. They were all on the ball. A good place to stay1
Enjoyed our stay. At the Rio grande inn.. Was late getting to happy hour but we were served. Nice location to downtown Durango walking distance to everything.
Great staff, within walking distance of everything awesome.
Breakfast was great and the staff was very nice. Loud people at the pool late at night.
The room itself was super clean and nice, I don't get to stay in hotels this nice often so that was fun. There is one good taco/burrito spot to eat nearby, but otherwise the location is pretty barren. Internet was too slow to be useable. Couldn't even load heavy webpages or open email with images in it. Opened a speed test and download rate never got above 500Kbps, up below 80Kbps with a ton of packet loss and latency. The SNR was fine so it wasn't wifi reception, just a really crappy network in the hotel or terrible ISP I think. I'm guessing most people going to Durango are embarking on an outdoor adventure of some sort, and hotel internet speed isn't a huge deal to them. But I work in tech and had to jump online to deal with problems a couple times, and had to flee the hotel to try and find somewhere with useable internet instead it was so terribly slow. This wasn't super fun at 2am, and they charged me $5 a day for this horrible internet, so I think it's worth griping about. Again most people are on vacation and probably won't care (hey maybe it's good if the kids stop watching youtube for the weekend :), but if you need to get online AT ALL you should avoid this hotel.
This property is very well maintained. It is immaculate, the staff is friendly and helpful. Enjoy a worry free trip here
All of the staff were extremely friendly. The hotel was pretty much full but there was plenty of parking and the hotel was quiet. There was plenty of seating for the free breakfast and they had different items out on different days so it didn't get boring, and compared to other similar type hotels, the food was better. The room was very clean and updated. Plenty of outlets to plug in all our phones, ipads, etc... I'd stay here again. The pool is salt-water, which is nice, but was a bit cloudy. Kids didn't mind it though. The hotel is on the north end of durango, not really within walking distance of any shops or dining. Beds were a bit firm for my taste but my wife said it was the best bed she slept on this trip. No excercise facilities on site but they give you a pass to a rec center. I didn't go so I don't know how far of a drive away it is.
The room was updated and clean The room location view was terrible but only there 1 night.
Fresh cookie in the lobby. Where the toilet paper was mounted in the bathroom.
Nice rooms that were modern. Helpful and knowledgeable staff. We had a front desk clerk who recommended the best Mexican restaurants in town and the ones to avoid. Don't leave any clothes hanging on the hook on the bathroom door. You're bound to forget about it when it's time to check out.
I was impressed with this hotel. Very clean and organized from staff to the smallest details. Breakfast was great with a large selection of choices to eat. Beds were very comfortable. In truth, there is nothing I can complain about regarding the hotel, rooms, staff, or anything of REAL concern. The only negative was that the hotel was a little removed from downtown Durango.
A very pleasant comfy and restfull halt after a long journey trip. An experience which make us looking forward other hotels of that chain.
We could not leave Durango because of a rare snowstorm and the staff easily extended our stay and made our "captivity" easy to bear. The rooms were lovely and the price was right which made the extra day less of a burden
The room was spacious and clean. The staff was very friendly and helpful. The bed was very comfortable.
The Hampton Inn Durango was conviently located to downtown Durango. It had a nice indoor pool and hot tub that was a favorite of my daughter. The hot breakfast was also a plus. Bathroom counterspace was limited.
Enjoyed my visit. The hotel, staff, location and amenities were top notch.
Nice indoor pool and hottub. At every hotel we stayed at in a nine day road trip this hotel did not offer a free breakfast such as the one Hampton Inn does.
It is dog friendly. The food was expensive and not good.
Guest services were very friendly and helpful. The room was very nice. Clean, quiet, comfortable bed and pillows. Had a coffee maker, microwave and fridge. Also had a nice business room. The workout room was small and stuffy.
The swimming pool. The swimming pool too small.
Convenient location, excellent staff Dated facility with worn furniture; over priced for the offering
Love the beds and the whole room was nice. Breakfast was supposed to start at 6:30. Breakfast was always late. The poor broken armed boy that was handling the breakfast was worthless as a one armed boy can be.
The lady at the desk was very friendly and helpful. Nothing
Location was good, but not great. Very nice room. Comfortable! Expensive for what you got.
Value for price. N/A
Clean, mostly comfortable...I have a bad back so I am always a little bit to a lot uncomfortable after hotel beds. This was better than most. Had issues with computers in business center and response from staff was slow.