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Guest services were very friendly and helpful. The room was very nice. Clean, quiet, comfortable bed and pillows. Had a coffee maker, microwave and fridge. Also had a nice business room. The workout room was small and stuffy.
Convenient location, excellent staff Dated facility with worn furniture; over priced for the offering
The lady at the desk was very friendly and helpful. Nothing
Value for price. N/A
Love the beds and the whole room was nice. Breakfast was supposed to start at 6:30. Breakfast was always late. The poor broken armed boy that was handling the breakfast was worthless as a one armed boy can be.
Location was good, but not great. Very nice room. Comfortable! Expensive for what you got.
Clean, mostly comfortable...I have a bad back so I am always a little bit to a lot uncomfortable after hotel beds. This was better than most. Had issues with computers in business center and response from staff was slow.
The swimming pool. The swimming pool too small.
Great location. Friendly and helpful staff.
Our stay at the Strater Hotel was very nice. We wanted a taste of the The West, and we certainly got it. I felt like I was staying in Miss Kitty's room! Great location. The only thing I can say is I wish there were better pillows.
Hotel is in a good location. There are some great restaurants and shops in the area. There was no bellman available or bell cart available to help with our bags when we arrived. The furniture was dusty, wallpaper was starting to peal off the walls and ceiling. Thermostat was locked and we were not able to turn on the heater in the room. There was black mold in the grout on the floor. Ate in the restaurant/bar on property, food lacked flavor and was very greasy and not well prepared. On check out the elevator was not working so we had to haul our bags down three flights of stairs. My mom has had two knee surgeries and had some discomfort after the ordeal. Would not recommend this hotel.
Enjoyed our stay at the Strater Hotel. Ideal location in downtown Durango! Our room was clean and comfortable.
Location was good. Beds were good. Near river. Very bad sound from exterior walkways. Could hear everything from people outside like the window or door was open even though closed.
Right up by the river, awesome stay second year in a row. Easy walk to downtown. Right at top of stairs; lots of noisy people that can't carry a suitcase down the stairs and instead slam it all the way down. Some barking dogs. Otherwise great!
Room was very clean!! Location is great Gentlemen that checked us in very rude!! Hotel a bit overpriced for the room they put us in!!
Proximity to good restaurants and the river path.
Very nice staff A bit noisy - make sure to have a white noise app on your phone in case there are late-night gatherings outside your room!
The location was great. I was 2 blocks away from the heart of downtown. Rooms and beds were nice and clean.
Great location. Walking distance to downtown and Silverton train. Half hour drive to Mesa verde
The location is nice, only a block from downtown The beds are a out as comfortable as a pile of gravel. Literally the only time I have seriously considered sleeping in the car as a better nights sleep.
It is dog friendly. The food was expensive and not good.
Enjoyed my visit. The hotel, staff, location and amenities were top notch.
Nice indoor pool and hottub. At every hotel we stayed at in a nine day road trip this hotel did not offer a free breakfast such as the one Hampton Inn does.
well sized room, large fridge, dining table, central location hot water did not work first night. bathroom window on groundfloor, facing street, was not blinded nor did it have curtains. people could look right inside. worst was the hotel manager. he was extremely rude and intimidating about hot water issue. room cleaning was sloppy. coffe and donuts were not available in the morning . its a cheap room, but would not go there again. it was just too annoying.
Suggestions from front desk about where to eat Nothing
The relaxed atmosphere . A great location, sure it's an older style motor lodge but we got to know our neighbors and their dogs. The beds had just been replaced in our room and were very comfortable. This may seem odd, the box fan in the room was a pleasant surprise, my partner prefers the sound of a fan to go to sleep, the weather was nice and cool so there was no need for the AC anyway. IN the end a relaxing and peaceful place to stay a night or two. Very basic breakfast, coffee and rolls, but there are plenty of local coffee houses very nearby to enjoy.
Good location. Small rooms. Older building in need of updating.
Relatively nice hotel for the money in this town. They have coffee and prepackaged rolls in the lobby in the morning but seem to run out before 9 am. Fairly close to downtown and right next to a trolley stop!! We like that there is a fan and space heater in each room. Pretty outdated rooms. Shoddy carpet with holes. Getting anything 'extra' like blankets is like pulling an arm around there. Beds are like cardboard. The front desk staff person also dropped a F bomb in front of my 10 year old daughter which I was not pleased with. Definitely a ONE STAR hotel.
We needed a place to stay because of weather and the price was super reasonable. Room was updated and clean. Got there late and staff had left key for me. We would stay again.
The room was generally clean and everything worked fine, except the bathroom window. I had to go outside to push on it to make it lock from the inside. The 'breakfast' was coffee and packaged pastries. The room was also a bit loud due to thin doors/walls.
Nothing The hotel had a rating of 3 stars. False it was a basic roadside motel. Stains in carpet / sheets, garbage was overrun with racoons. cigarette butts outside room. The person checking us in was very nice but even site said breakfast.This was as stated by person stuff we could get at 7/11 of packaged donuts and coffee.
Good Location. In Durango, is there is not a bad location. No plain coffee creamer for shitty coffee.
Easy in and out, not a dump by any means, trolley stop right in front, ice machine worked and even though our room was right on the main street it was not noisy. Got up to pee at 2:30 and there were deer walking down the sidewalk. No complaints
Room was clean. One of the cheapest rooms in Durango. Very friendly staff, and pretty close to downtown. Room small and dated. Mattress like sleeping on a concrete slab. Toilet seat wrong size for toilet. Lights flickered and power plugs not reliable.
Room was good size with space for everything. Breakfast was pretty decent with better seating situation than most hotel breakfast areas. Staff was very, very good and easy to deal with. They were all on the ball. A good place to stay1
Great place to come to, near everything in town. Staff was friendly. Breakfeast, bagged scrambled eggs.
We had a trailer and the hotel parking couldn't accomodate onsite so we had to park offsite in the side street