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Breakfast was amazing. The mattresses were extremely comfortable. The hot tub closed early, 10pm.
Comfy room, has fridge and microwave, great pool and hot tub, wonderful restaurant. Can't ask for more.
The room and tv. The lack of customer service from driving in at 4 in the morning
The Broadmoor is a 5 star resort. It is a designation that is well earned. Everything was excellent.
The Broadmoor is old world beautiful. The detail in design with comfort and beauty in mind is exquisite. The room we were given had a flight of stairs to climb and we were not told this ahead of time.
Finee, well run hotel Need to bring many $$$ for constant tips
The room was cozy and comfortable. hotel staff service was very poor. Requested additional coffee, creamer and sugar and was brought one packet of cream. They said they were out. Alex for toothbrush and was told the shipment didn't come in. Asked front desk why they did not service done kind of complimentary breakfast and she told me if I could afford to stay there I should be able to afford to buy my own breakfast. Rude!!!
Convenient to most attractions. Felt the price was too high. We were put off on the end far from most resort amenities. There were no King Beds available although the parking lot was relatively empty.
Very nice rooms and the recreation area was wonderful too! Good place to take your family and friends. Loved the spa, lake, golf course and pool! The food was ok but quite high priced for salad bar. Would have been nice to have a place to get a hamburger. Would also have been nice to have a place to get a newspaper or magazine without having to go to the mall.
We were given a corner room on the top floor. It had all the amenities you could ask for. Luxurious but reasonably priced and right in the heart of the city. Parking was a little odd. You had to park a block away and then when we went to leave, the $1 we were told we would pay was only good until 5:30 am..must've missed the fine print somewhere. So it cost a few more dollars to get out of the lot, mostly just inconvenient.
The bed was amazingly comfortable. There was no refrigerator in our room.
Clean, attractive Expensive with no real extras except WiFi. Parking was in a sketchy garage a block away for $1 or $18 valet. No coffee in the lobby and the coffee maker in our room was broken. No complimentary breakfast. For this price you can get a lot more elsewhere and in a safer location.