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Love the charm of its period decor. N/A
Staff was accommodating, put the flower in the room I asked for. Upgraded us to a better room after checking in, was attentive with needs for ice and deliveries Pool wasn't open, it was easy to get lost and enter the construction areas of the hotel. We couldn't get into teatime which was frustrating
Jefferson staff was excellent, very friendly and helpful!
Quaint and location was great! Staff was fantastic! Every one of them during our stay-- from the valet to housekeeping. The noise from the street and the bed mattress seems to be old.
Location was great. Staff was responsive to an issue we had. Beautiful lobby and restaurant. Room just the right size unlike other boutique hotels. Parking is too expensive. Housekeeping was a little too anxious to clean the room.
Elegant clubby atmosphere. Well appointed room and comfy bed. Plumbing made noise during the night.
Staff was super friendly, and the bed was great after the our drive.
A pleasant experience. Will definitely return on return trip.
Price. Twenty dollar voucher for breakfast in attached restaurant. Bed was comfortable. Air conditioning did not work correctly. Numerous stains on the carpet and table top. Wall protector for door handle was smashed into wall and broken.
Easy check-in, adjustable beds, free coffee, close to the Richmond Coliseum, free shuttle Valet took way too long--both days seemed to lack enough employees. We had to wait in a long line for 20+ minutes during both check-in and check-out.
parking is not included, valet parking rated @ $ 23 per day. For those on personal trips: Across the street, public parking is available at $8-$18 per day, depends on timing.
We stayed only 1 night downtown.....but it was wonderful. Valet parking was quick and courteous. Front desk employees were friendly and helpful. The shuttle service was a wonderful bonus since there is so much to do in Richmond. The room was clean and tastefully decorated and the bar and restaurant were also wonderful , clean, and the staff courteous. Would definitely stay again.
Non-smoking room smelled like imbedded smoke. The air quality in the room was terrible. Felt like a dirty motel. Will not stay again.
The staff at the front desk! Check in time is 3:00 but they happily accommodated my wife and I with a room at 1:30. They didn't have to do that. It made the entire stay that much more enjoyable because of it. We needed to check in and get changed for a 2:30 engagement. Your hospitality just set the mood for the whole weekend! Thanks! Can't say I had any complaints.