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Traveling for business and it was great. Had a late check in by calling ahead, everything was great, and check out was easy as well.
Great beds and bedding. Beautiful bathroom. Not enough hot water.
Under construction. Fire drills going off while trying to make business calls. Could not pull up to front door. No one to help with bags.
Location was good and bed was very comfortable It had a redone room but carpet was old and was dirty. New shower was cracked and door didn't.t work correctly letting water go onto floor. Chair in room was worn and ripped and the second night the heater did not work.
Construction going on. No free breakfast? Even motel 6 is giving free breakfast.
Staff was not friendly or helpful. Room was not clean by housekeeping even though we were there for two nights.
I sprung for a nicer hotel on this trip because I had some extra money and I was visiting my mom in the hospital so I was under extra stress. I wish I had of saved my money now. I know this might seem unfair but it's just because of breakfast. Why should I pay substantially more and get less out of it? Plus the prices at the breakfast bar were really over inflated; I'm a restaurant manager so I know food cost. It all felt designed to milk every penny out of me for the duration of my visit. Even the wi-fi had a faster version that cost extra. I won't stay there again. I don't like it when I over pay for something that's just ok and then don't get as much out of it as I would at cheaper places.
Location Old outdated dirty bad lights a/c
Was woken up very early, lots of banging doors, not sure if it was housekeeping staff or early travelers.
Free breakfast included I will try to summarize this as best as possible. Let's just say that they royally screwed up our reservation and the funny part is the room they messed up was for someone on the Board of the College of UVA which is right next to the school. Then not only could they not explain how it was fouled up, but even with the confirmation number they could not figure out if it was someone at central booking or the local hotel. On top of that I found out that they have people stay there that are visiting the medical school and often stay past their reservations. They will not be kicked out, so if they don't have a room for you that's just your tough luck. Basically you cannot trust that a reservation made at this hotel will be honored so tread lightly.
Pleasant staff. Clean room.
That you didn't have coffee in the lobby as a courtesy for your customers. I had to stay another night in Charlottesville due to weather and moved to another hotel. Their rates were better, had coffee, chocolate chip cookies, lemonade, cheese and crackers as a courtesy, the staff were much more engaging, and they even picked me up at the drs office and took me to the hotel. The accommodations were just as nice.
Very clean. New rooms. Paid one hundred sixty seven dollars for one night with king bed. Free parking. Breakfast not included. Just a few miles from UVA campus. Rooms are a bit noisy. Recommended, would stay here again.
Comfortable beds, clean bathrooms Late night guests made a bit of noise coming/going from rooms and chatting in the hallways
I loved the hotel overall. The staff that greeted us were very professional and friendly. The room looked like it had been recently updated and had some nice modern amenities. The cafe located in the hotel was alright as far as the food. Nothing great and nothing bad. We didh have a hard time finding our room because there was what they called a terrance level which was labeled 0 an not 1 like most hotels. But after the first night we got the hang of it.