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Great coffee shop and restaurant. Excellent location and friendly and helpful staff Nothing
Air conditioning was not working. Hvac unit ran all night. Room was very hot
I love the hotel's theme and decor - rustic collegiate. The bed was very comfortable and the curtains blocked out a lot of light! The location was great - just around the corner from UVA and a leisurely walk to the downtown mall (about 1 mile). The staff was welcoming and helpful. I'd definitely stay here again!
The room was enormous! Beautiful views, very clean hotel. Great service.
Good location. Hotel staff very friendly. Rooms are well maintained and roomy. Always enjoy the cookie at check in. Wish they would have a mini fridge in room.
Loved the pool, spa and gym facilities. They have a nice open, relaxing terrace feel. TJ's is a nice restaurant and convenient. The executive floor is affordable and includes breakfast and evening cocktail hour--a good value. Rooms should include a minibar and on-demand tv.
Location is excellent, which is why we stayed there. Right on the downtown pedestrian mall. Every single member of the staff I encountered was great.. The supposed "premium" room was tiny. It's window overlooked the lobby, and it was adjacent to the elevator shaft. Considering this, I feel this hotel is over-priced and a questionable value, at least this particular room.. previous stays here were more pleasant, however, still, for Charlottesville, overpriced.
Exceptional service and accommodations. Great location with plenty of shops and dining steps away. No complaints.
Great location on the Charlottesville Mall. Pleasant hotel with a business-visit atmosphere. We stayed when the price was reduced, which is the only time I think the Omni is worth the money. For the orindary nightly rate (>$250-300/night), I prefer to stay at a B&B, Boars Head, or even a vacation rental.
Friendly and helpful staff, excellent continental breakfast, clean facilities, great location
Location was great. The rooms were clean. No microwave, but refrigerator in room. Staff greeted us each time we came in and were very helpful. The staff at front desk were friendly and helpful and very nice. I had called front desk from my room to cancel a day early and was told they were booked solid and turning people away and that I could leave early, but would still owe for the room. She was not particularly nice about it. We were told we could cancel 24 hours before when we had purchased online. However, when we did check out, the lady at front desk this time (different lady) was very nice and said there was no problem with us cancelling a day early and that we could in fact get reimbursed.
The room and location were fantastic. The staff was weird esp. the overnight staff. We were there for a pre Valentines Day excursion. We are adults and we smoke so we were in our car discussing something funny and the overnight manager (presumably a politically correct college student) mistook my wife smacking me on the arm as some form of domestic abuse and called the police. We were horribly embarrassed and will stay somewhere else next time.
The staff was so warm and helpful. Kudos to William at the front desk! The room was clean and well appointed. Completely met our expectations.
Front desk staff were very welcoming and helpful to us as my son and I visited UVA for Days on the Lawn. Our room was clean and seemed recently renovated. The space was well designed. My favorite thing may have been the eggs at breakfast: scrambled with ham and cheese! Yum! All in all an excellent experience. I will definitely come again.
Right off the bat, every staff member was extremely friendly and helpful. The room we had was extremely clean and the bed was comfortable. The sheets were soft and so fresh you could smell it. Breakfast every morning was great and tasty. We took advantage of the free shuttle service to downtown for dinner. We can't say enough about how great our experience was. Thank you
Under construction. Fire drills going off while trying to make business calls. Could not pull up to front door. No one to help with bags.
Traveling for business and it was great. Had a late check in by calling ahead, everything was great, and check out was easy as well.
Construction going on. No free breakfast? Even motel 6 is giving free breakfast.