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The room was enormous! Beautiful views, very clean hotel. Great service.
Staff was excellent. Bed was very comfortable. Room size good value. Free Internet!!
We were very disappointed with this location. We don't get to travel very often so we were really looking forward to staying in what we thought was a "nice" hotel. This location shouldn't be able to have the Hilton name. We stayed in a room that was very damp and had mold growing in the bathroom. I'm sick now from staying in that room. When we told the guy at the front desk, he did say that we was very sorry, but didn't do anything else. We will not be staying at this hotel anymore.
I love the hotel's theme and decor - rustic collegiate. The bed was very comfortable and the curtains blocked out a lot of light! The location was great - just around the corner from UVA and a leisurely walk to the downtown mall (about 1 mile). The staff was welcoming and helpful. I'd definitely stay here again!
Air conditioning was not working. Hvac unit ran all night. Room was very hot
Great coffee shop and restaurant. Excellent location and friendly and helpful staff Nothing
The location was perfect for dropping my son off at UVA. It was close to campus and also central to the shops we needed to pick up supplies. The room was clean, comfortable and modern, even had a mini fridge. They had some sort of 'air freshener' or scent they were blasting in the entry doors and lobby. It was a very strong smell and while it wasn't an unpleasant odor, it was like being stuck in an elevator with someone wearing too much perfume.
Location was great. The rooms were clean. No microwave, but refrigerator in room. Staff greeted us each time we came in and were very helpful. The staff at front desk were friendly and helpful and very nice. I had called front desk from my room to cancel a day early and was told they were booked solid and turning people away and that I could leave early, but would still owe for the room. She was not particularly nice about it. We were told we could cancel 24 hours before when we had purchased online. However, when we did check out, the lady at front desk this time (different lady) was very nice and said there was no problem with us cancelling a day early and that we could in fact get reimbursed.
Friendly and helpful staff, excellent continental breakfast, clean facilities, great location
Exceptional service and accommodations. Great location with plenty of shops and dining steps away. No complaints.
Great location on the Charlottesville Mall. Pleasant hotel with a business-visit atmosphere. We stayed when the price was reduced, which is the only time I think the Omni is worth the money. For the orindary nightly rate (>$250-300/night), I prefer to stay at a B&B, Boars Head, or even a vacation rental.
The whole place is so dated! Looks like the 70's. Bathrooms are small and cramped . Pool area and exercise plus the lobby need to be complely redone.
Smooth check in/out process; friendly staff Air conditioner was stuck on 74 - way too warm. Room was a little cramped
A converted motel. Good location especially for UVA athletic events. A decent room at reasonable price. Mediocre facilities and breakfast. Old fashioned bathroom. Only one person at front desk even in the morning.
fine for a cheap m/hotel stay. excellent on grounds/uva location. no complaints. just a simple cheap m/hotel.
I enjoyed my stay here, the staff were friendly and welcoming.
Right off the bat, every staff member was extremely friendly and helpful. The room we had was extremely clean and the bed was comfortable. The sheets were soft and so fresh you could smell it. Breakfast every morning was great and tasty. We took advantage of the free shuttle service to downtown for dinner. We can't say enough about how great our experience was. Thank you
The staff was so warm and helpful. Kudos to William at the front desk! The room was clean and well appointed. Completely met our expectations.