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Staff was excellent. Bed was very comfortable. Room size good value. Free Internet!!
Hotel facilities were good and room was comfortable. Although outside of the city centre there were plenty of placed to eat locally. Check in was slow. Could not understand why we had to wait 2 hours for our room to be available. Check out is 11am and yet they did not have a room available until 3:30 in the afternoon.
We didn't stay but a night but really loved the pool area and the bar/restaurant. Our server was very nice and everything tasted great. We picked the cheapest room option so we knew it wasn't going to be fancy, but still very nice and clean. The beds and pillows were much more comfortable than I imagined. Very pleased with our stay.
Staff very friendly. I would definitely use this hotel again.
Loved the pool, spa and gym facilities. They have a nice open, relaxing terrace feel. TJ's is a nice restaurant and convenient. The executive floor is affordable and includes breakfast and evening cocktail hour--a good value. Rooms should include a minibar and on-demand tv.
The room was enormous! Beautiful views, very clean hotel. Great service.
Good location. Hotel staff very friendly. Rooms are well maintained and roomy. Always enjoy the cookie at check in. Wish they would have a mini fridge in room.
We were very disappointed with this location. We don't get to travel very often so we were really looking forward to staying in what we thought was a "nice" hotel. This location shouldn't be able to have the Hilton name. We stayed in a room that was very damp and had mold growing in the bathroom. I'm sick now from staying in that room. When we told the guy at the front desk, he did say that we was very sorry, but didn't do anything else. We will not be staying at this hotel anymore.
The location was excellent,staff friendly, and service was great! Loved the cookies when we arrrived! Our shower faucet was totally broken and when we mentioned this at checkout, we were charged only half the price for the night...a very nice reaction!
Room was wonderful, comfortable, modern. Nicely appointed. Staff was very nice. Breakfast was better than the average free breakfast, more choices, good hot choices. Very convenient to good restaurants and shopping (walking distance) and centrally located in the Charlottesville area for easy access to bypass and surrounding areas. Only complaint was the cost of snacks at the front desk. More than $2 for a soda, and $2.50 for a tiny cupcake. I strongly suggest making sure you stop somewhere and bring in your own snacks. No vending available in halls, only ice.
The room and location were fantastic. The staff was weird esp. the overnight staff. We were there for a pre Valentines Day excursion. We are adults and we smoke so we were in our car discussing something funny and the overnight manager (presumably a politically correct college student) mistook my wife smacking me on the arm as some form of domestic abuse and called the police. We were horribly embarrassed and will stay somewhere else next time.
Clean and friendly staff Nothing
Room was new, clean, modern an quiet; great hot free breakfast with starbucks coffee; friendly staff!
Friendly and helpful staff, excellent continental breakfast, clean facilities, great location
very convenient new, clean and easy to stay there
Location was great. The rooms were clean. No microwave, but refrigerator in room. Staff greeted us each time we came in and were very helpful. The staff at front desk were friendly and helpful and very nice. I had called front desk from my room to cancel a day early and was told they were booked solid and turning people away and that I could leave early, but would still owe for the room. She was not particularly nice about it. We were told we could cancel 24 hours before when we had purchased online. However, when we did check out, the lady at front desk this time (different lady) was very nice and said there was no problem with us cancelling a day early and that we could in fact get reimbursed.
The location was perfect for dropping my son off at UVA. It was close to campus and also central to the shops we needed to pick up supplies. The room was clean, comfortable and modern, even had a mini fridge. They had some sort of 'air freshener' or scent they were blasting in the entry doors and lobby. It was a very strong smell and while it wasn't an unpleasant odor, it was like being stuck in an elevator with someone wearing too much perfume.
Location and amenities Over all pleasant stay. Clean nice rooms.
The hotel was very clean, the staff helpful and knowledgeable about the area. Great location good proximity to nice restaurants.
The whole place is so dated! Looks like the 70's. Bathrooms are small and cramped . Pool area and exercise plus the lobby need to be complely redone.
Location is excellent, which is why we stayed there. Right on the downtown pedestrian mall. Every single member of the staff I encountered was great.. The supposed "premium" room was tiny. It's window overlooked the lobby, and it was adjacent to the elevator shaft. Considering this, I feel this hotel is over-priced and a questionable value, at least this particular room.. previous stays here were more pleasant, however, still, for Charlottesville, overpriced.
Exceptional service and accommodations. Great location with plenty of shops and dining steps away. No complaints.
Great location on the Charlottesville Mall. Pleasant hotel with a business-visit atmosphere. We stayed when the price was reduced, which is the only time I think the Omni is worth the money. For the orindary nightly rate (>$250-300/night), I prefer to stay at a B&B, Boars Head, or even a vacation rental.
Air conditioning was not working. Hvac unit ran all night. Room was very hot
I love the hotel's theme and decor - rustic collegiate. The bed was very comfortable and the curtains blocked out a lot of light! The location was great - just around the corner from UVA and a leisurely walk to the downtown mall (about 1 mile). The staff was welcoming and helpful. I'd definitely stay here again!
Smooth check in/out process; friendly staff Air conditioner was stuck on 74 - way too warm. Room was a little cramped
Rooms must have their curtains drawn at all times to maintain privacy - that makes the room very dark & dull. Choice of cable TV channels could have been better.
fine for a cheap m/hotel stay. excellent on grounds/uva location. no complaints. just a simple cheap m/hotel.
Clean. Quiet despite number of groups staying. Great location for us.
Price was great for last minute needs. The breakfast was a very nice surprise, hot and good selections. The staff was out of this world. The beds could use a pillow top for a tad more comfort
Renovations were clean. Location was great! Staff was helpful.
A converted motel. Good location especially for UVA athletic events. A decent room at reasonable price. Mediocre facilities and breakfast. Old fashioned bathroom. Only one person at front desk even in the morning.
An older facility just one step up from a budget motel but best location near uva
Great for the location and proximity to the campus. Not elegant, but good for families with kids. A bit dingy. Beds run on the small side.
Great location. Older hotel but nice accommodations. Continental breakfast is available but went next door to the diner. Would stay here again.
I stayed at UVA for nearly a month on-campus for a teaching seminar. For my last night in town, we stayed here, and it was excellent. Staff members were accommodating and polite. They helped us check in early. They even gave our little dog some water and treats. Even though the price was higher than normal that weekend, it was still a great value. You can't beat the proximity to UVA and the Corner. Breakfast was complimentary and great! It's an older building, but the renovations are nice! The bathrooms are tiny, but it's to be expected at an older place. Nothing too bad to say about this place, especially on a weekend when the prices are lower. Definitely good for a short stay, too.
Front desk staff were very welcoming and helpful to us as my son and I visited UVA for Days on the Lawn. Our room was clean and seemed recently renovated. The space was well designed. My favorite thing may have been the eggs at breakfast: scrambled with ham and cheese! Yum! All in all an excellent experience. I will definitely come again.
I enjoyed my stay here, the staff were friendly and welcoming.
Right off the bat, every staff member was extremely friendly and helpful. The room we had was extremely clean and the bed was comfortable. The sheets were soft and so fresh you could smell it. Breakfast every morning was great and tasty. We took advantage of the free shuttle service to downtown for dinner. We can't say enough about how great our experience was. Thank you
The staff was so warm and helpful. Kudos to William at the front desk! The room was clean and well appointed. Completely met our expectations.