The shampoo Smell was horrible, non-smoking rooms were full so had to stay in a smoking room even though I ordered a non-smoking room
I selected this hotel for price & because the reviews claimed it was clean. My room was extremely clean. I was very happy with the room. The staff was also helpful & kind. I would stay there again.
You get what you pay for. Booking.com did not contact the hotel by email. They sent a fax which relied on the staff checking for such a booking. Most bookings are done by email so the fax machine is not checked as regularly. They did not know we were coming. Lucky for us there were spare rooms. You need to smarten up your act.
Cleanliness of room, requested non-smoking and room was smoke free. Staff was very helpful and friendly. Check-in was easy even late at night. Towels were thin. Room was dated. Breakfast was only pastries, coffee and juice.
Location No free breakfast
Guest services! Front desk agent did an exceptional job. Very courteous staff. TV service was the only drawback. The channel line up was horrible. Hardly anything to watch other than sports or news shows. My 'relaxed' weekend was spent watching YouTube on my cellphone. How I wish I had remembered my laptop! Add HGTV,TVLand,QVC...
Friendly staff; welcoming lobby; location to area activities; room condition; very comfortable pillows
Quick to solve a problem. Polite and friendly. Pleasant surroundings. First room we were given had obviously been smoked in, then something sprayed to cover the odor. However the front desk promptly moved us to another room when we called about the issue.
location no complimentary continental breakfast
As with all Courtyards: Clean room, comfortable beds Nothing spectacular: just a typical room. Negative: When asking staff about complimentary coffee, I received a rather brusque reply: 'We don't do complimentary coffee, because we serve_______________ (brand of coffee)'. Well excuse me!
Hotel was clean, quiet and convenient. Great location. Hotel needs to have microwaves in all the rooms.
Super close to Liberty and their conference centers. You are close to the highway system and one wrong turn and you are easily heading out of town.
Very clean and appealing! No. It was terrific!
This guest did not leave comments about this hotel.
Clean, great staff No t.v. For one of the two nights due to ice on satellite, paid for nights and no discount offered.