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Die außergewöhnliche und wahrscheilich auch einmalige Gestaltung der Anlage war schon sehr beeindruckend. Auf engstem Raum die unterschiedlichsten Restaurants mit guter Küche besuchen zu können, gibt den Gästen die Möglichkeit die Abende sehr vielseitig zu gestalten. 1) Da das ganze Gelände überdacht und voll klimatisiert ist, hat man keine Möglichkeit der zu kalt eingestellten Klimaanlage zu entfliehen. Dadurch hat man auch kein Gefühl für die tatsächliche Außentemperatur. 2) Die letzten zwei Tage war das Hotel zum großen Teil von Jugendlichen bewohnt, die sowohl die riesige Lobby bevölkerten als auch in den Gängen lungerten. Bei einem Hotel dieser Preiskategorie (mehr als 300 USD pro Nacht) war das schon sehr ungewöhnlich und deutete darauf hin, dass die jungen Amerikaner sicherlich zu extremen Sonderkonditionen dort wohnen konnten.
Nice room, clean, cookies, and nice staff. Parking was extremely expensive. Also, this should be noted in your booking as it is an added expense.
Proximity to downtown and attractions Hotel is a bit worn out
I appreciated the staff. I checked in the weekend of the Women's Final Four. It was extremely busy. But the front desk was exceptionally helpful and professional. They worked hard to accommodate a change in my room selection, when it did not appear to be a possibility as they were fully booked. Within 30 minutes of check-in they had taken care of my request. I really appreciated their "going the extra mile" to make our stay special. I also really liked the location. We parked the car and walked over downtown. The capitol is a few blocks away and the Davidson County Courthouse. These areas offer lots of green space. We would definitely stay here again.
We loved the quick easy check in and the complimentary breakfast buffet! Omelets were made to order and delivered to our table, and the wait staff couldn't be nicer! They even asked if we were finished eating before breaking down the buffet...for those of us with sleepy teenagers this was a real plus! We picked this hotel because it was located downtown and we like to be in walking distance of tourist attractions when we travel. Location was good, but be aware that this hotel is located up the hill from the downtown area...and it's a pretty steep hill! For women wearing heels it can be a bit of a challenge!
Location Booked a king room, but when we checked in they gave us a room with two double beds. I had the reservation confirmation that showed a king room, but they said they had no king beds available. They did not offer to give us a discount, but "upgraded" us to a double room that had two bottles of water, a candy bar, bag of chip, bag of snack mix and two drink vouchers.
I was woke up shortly after 5am by the construction crew banging with sirens and screaming. It was horrible. The hotel said they didn't know ahead of time a complete lie the building next door has been being built for over a year i found out. The wake up call (not that i got any sleep) was a half hour earlier than requested. Room service was horrible the food was not good and it took over an hour (nearly an hour and a half) to get a club sandwich. The delivery girl pandered for a tip suggesting there was no tip already included and telling me how people weren't answering the door when she was trying to deliver food. I tipped her only to find out room service charges 21% tip built into the bill plus a delivery fee of $2.50 on top of that. The room had a barely working toilet, some of the lights did not work, the fridge had no adjustment and would freeze everything solid, the fan in the bathroom was, also not working. Valet parking guys were great very friendly and professional. $35 per day is awfully high for valet at a hotel that has no parking at all to accommodate their guests except the valet option or you can go drive around downtown and find a public lot. I stayed in a suite that i paid extra for. I would highly recommend this valet service but i wouldn't stay at this hotel until the construction next door is finished at the vet least. I will not stay here again.
Great spot. Close to everything. Clean, comfortable room, nice lounge! Friendly staff.
Location to Broadway, in-house Starbucks and bar. The windows were leaking because they were poorly sealed which leaked condensation and the wall paint was peeling because of the moisture. The room smelled like a locker room because of the mold growth. We paid to be close to Broadway but I expected the room wouldn't smell like a locker room and have black mold. Thank god we didn't have to spend much time in the room. If we didn't have the mold and the stench, stay would have been great.
location, location, location great staff starbucks in the hotel parking is a bit high
Very nice accomodations... walking distance to all the activities on broadway street... restaurants, pubs, tourist shops and nightlife! We checked in hours before the blizzard hit and the highways shut down... Hotel staff was very limited, but did their very best to accomodate our every need. The lounge is adequate... a limited but very good menu. And live music at night. Clean room and friendly staff... whats not to like???
No Cribs were available during our one night stay unfortunately.
very little - it was safe no free wifi in room, inconvenient, no 24 x 7 room service, expensive for what it was.
the location the price for the room
we liked it because we could walk downtown nashville and have a good time and we got a taxi back.. there was nothing we didnt like...
Nicely decorated. Great views! Staff were very nice! This hotel was very nice except for the fact that our room was connected to the room next door and we could hear everything that was said/going on in the room next door. This definitely made us paranoid that they could also hear us. Very frustrating.
Great location, great view of downtown, very nice facilities I reserved a deluxe suite according to the pictures online. The room was not near luxurious as the pictures, especially the bathroom.
The hotel recently underwent a 25 million dollar renovation and it was impressive! The rooms were spacious and nicely decorated. The bed was super comfy and we had a great view of the city! With such a massive renovation, I would expect fabulous bathrooms. And they were not. At all. The worst part of our stay was having to pay $30 to park our car on top of the $240 we paid for the room. That alone is enough to make me hose another hotel next time I stay in downtown Nashville!
Great location. Staff was very professional and friendly. Went out of their way to make our accommodations perfect.
booked for the distance to downtown Nashville, so very walkable, very safe; however, had we realized that the CMA had just occurred two days earlier, we probably would have booked earlier than we did and been able to find something more affordable and just as convenient. given that we were already paying $350 for just 2 double beds, there was a $15 charge for internet service and $28 for parking (or $32 for valet parking). We parked at an outdoor lot just down the street and so saved $8 a day; the room was not very spacious and just had one chair to sit in other than the two double beds.
The new interior decor Staff seemed clueless, didn't know the breakfast place in the hotel wasn't open.
The location was the best part of the stay for us. The staff was not very friendly and we were constantly having to ask housekeeping to bring things to our room that they forgot to leave. We also felt the cost was pretty hight compared to other hotels in the same vicinity.
Great location for visiting the Ryman and very clean and well run. Will visit again when returning to Nashville for pleasure.
Beautiful remodel... Lobby and public areas were gorgeous. The room was very cute too Room was a little small, and elevators were slow
Great location!! Surprised at such an upscale property that there is a WiFi fee if you are not a Omni member or if you do not sign up to be a member.
Great location, very clean and excellent staff. Walking distance to downtown making it extremely convenient. Make sure you check out the pool and take advantage of the car service.
The location was perfect. There's plenty of night life & food options within walking distance. The room was clean & customer service was great. The Bridge Bar was great for meeting up before heading out. The breakfast buffet was pricey but most are. The food was good. The fitness area had suitable. I would stay here again.
Staff was excellent and informative! Beds and pillows were a bit uncomfortable.
The hotel is very clean, staff very friendly, beds very comfortable. Location is perfect to all the excitement of downtown. The hotel does not offer free wifi. You have to pay by the day, and at the high nightly rate they charge it should be complimentary.
They upgraded us to the private/penthouse floor upon arrival. The staff were very helpful and friendly. Comfortable beds and a great shower with an endless amount of hot water. Right in the middle of everything downtown. And an onsite Starbucks!! A little pricey. Just to valet the car for one night was $35!
The staff at your front desk and valet were great! Very friendly and helpful. The ironing board did not have good padding and my shirt had an imprint of the actual board on it. The iron also leaked water all over.
Overall good place to stay because of location, could get a better deal on price. Helpful staff. When I first tried to check in, they somehow had my reservation for the wrong dates. This was amended once I showed them my confirmation email. Building and facilities were a bit drab and dated.
Security's safety Everything went well when the fire alarm went off.
Staff was very friendly and helpful Plentiful parking across the street for $10 Great location Room was nicely appointed and comfortable for family of four Aveda products in bathroom Quick, plentiful elevators Nothing
So close to downtown. Great room friendly staff
The beds were super comfortable, the rooms seemed to be updated to a more modern theme, and the location is perfect for checking out everything in downtown Nashville. It is easy to hear people coming back from the bars around 2am and their room doors slamming shut. Also, their were metal platforms on the roadway out front and every time a vehicle ran over them, the loud noise could be heard and we were on the 12th floor. It was very hard to sleep with the noise.