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Its a standard mainstream hotel. It was really expensive (150 for one night) and didnt even include parking which was another 8 dollars per day. Didnt realize their was a hostel in town in a better location and much cheaper.
Room was clean and in good shape. Good size tub and shower. Attractive fire pit outside. Door staff was friendly. The garage's lighting was either mostly lacking or not working when we were there. Coffee in the room was poor.
The room was very nice and the beds were comfortable. Having the sauna, steam room and pool/hot tub included with the stay made the price of the hotel worth it. Live music and a fireplace in the lobby made the evening relaxing. The cleaning staff was very friendly and helpful. The staff at the spa was not up to par. I have a medical condition and called a week in advance to ask about setting up a spa package that would accommodate my needs. None of my three calls were returned. As for the hotel's restaurant, The Broad Street Grille, was overpriced and the wait staff was terrible. We walked out before ordering because we waiteds so long for service.
The historic site was really interesting. Loved seeing the old trains and the depot. Dinner in the pizza rail car was fun. Very unique setup! Breakfast buffet closed one hour earlier than published on their website. Normal room prices are too high...wouldn't have stayed without the deal through Kayak. They charge an extra $7 per day for parking, which always bugs me at a hotel...they know you have to park so it really shouldn't be an extra charge in my opinion.
Nice location. Nice landscaping Rooms are old and dirty. The shower had hair sitting in the bottom of the drain upon our arrival. The bed was very uncomfortable. The room walls must be made of paper because noise carries very well, and the other guests were loud. My wife and I were barely able to get any sleep as people were running through the halls until 2am. The Choo Choo is interesting, and the location is nice, but I would not stay here again if it was the only hotel in town.
Staff was quick and efficient checking us in and giving directions. The Terminal brewery next door was a great stop.
location downtown was great for our weekend to see and do things around Chattanooga. We saw 2 outdoor concerts in the evening and really enjoy the atmosphere of downtown. No mini refrigerator in the room. Other than that the room, staff and hotel was excellent.
Excellent friendly staff. room was small
The hotel was beautiful, extremely friendly and helpful staff.
Friendly staff Room smelled funny, pool deck falling apart, bathroom dirty.
The look from the outside Wrong room. Then then rooming booked was sold out AC didn't work so they had a bring us a box fan. The bath tub would get clogged up and we would be up to our ankles when taking a shower. A nice hotel for the price, then you have to pay for the breakfast. Will not be going back
Seaff. The Shower. Chairs too low in restraint.