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Price was decent and the location was good being I was going to be in downtown the entire trip. Staff was nice and helpful. Standard room had a strange smell to it, like mildew or something. Random, cheap pictures of train related images on the walls. I bought a candy bar from the machine and just the heat from the machine itself made the bar melt and not really worth eating.
Great location in Chattanooga and beautiful gardens and hotel facilities. The buffet breakfast was very poor. The food was slightly cold and tasted stale with very little variety for a "buffet".
Nice location. Nice landscaping Rooms are old and dirty. The shower had hair sitting in the bottom of the drain upon our arrival. The bed was very uncomfortable. The room walls must be made of paper because noise carries very well, and the other guests were loud. My wife and I were barely able to get any sleep as people were running through the halls until 2am. The Choo Choo is interesting, and the location is nice, but I would not stay here again if it was the only hotel in town.
Friendly staff, a number of good restaurants nearby, convenient to battlefields
I don't believe after paying over $200 a night, we should have to also pay $8 a day to park our vehicle. The air conditioning in the room wasn't working very well.
Attractive Hotel Good Location Very expensive for the small room we had. Very loud facility - room right by elevators and ice machine and constant foot traffic and loud staff members. The entire hotel was filled with a conference and we were placed in amongst them - many of the facilities were used by the conference. After a late night with lots of loud disturbances we were awoken just after 5 am and forced to evacuate the building. After standing outside for a half hour we were given no explanation on why we had to evacuate other than the 6 fire engines that pulled up - then left shortly after. I'm sure it's a fine hotel - but we just didn't have a good experience.
I was getting engaged and the staff did absolutely nothing to make it special or give me their time of day to help with improving my moment. Definitely don't expect anything more than a room key from the staff or their attention. I would have expected the staff to be a little more accommodating, but they are definitely not a 4star staff. This hotel has all the potential to be a better hotel, but the staff and no fridge in the room makes it 3 stars.
Everything, the hotel was great. Felt like I was in the 1930s.
Charming interior and comfortable bed, but not very clean and shows its age.
Seaff. The Shower. Chairs too low in restraint.
Friendly staff Room smelled funny, pool deck falling apart, bathroom dirty.
The look from the outside Wrong room. Then then rooming booked was sold out AC didn't work so they had a bring us a box fan. The bath tub would get clogged up and we would be up to our ankles when taking a shower. A nice hotel for the price, then you have to pay for the breakfast. Will not be going back
We were driving from Austin to New York and stopped here for the night. It was very clean and comfortable. Staff was great and friendly. The breakfast area didn't have that many options, however, it was better then others I have stayed at that cost more. We will be staying here on our way back!
The staff and crew were nice. I do not like that the bathrooms didn't have a ventilation duct.
The bed was very comfortable and the room was very clean! The staff were super friendly and helpful. The continental breakfast was bare minimum.