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The bed was exquisite and especially the linen, just like I have at home The price
Location was excellent along with the fitness center. Very much enjoyed it.
It was a very pretty hotel in the lobby, pool, and gym area. The staff was not friendly, the bathrooms were dirty, and the comforter was stained. When I talked to the staff about it they were very rude.
Our room was on the 10th floor, on the Mississippi River side of the hotel, so we have an absolutely FABULOUS view of the sunset on the river. It was phenomenal. We were celebrating my mother's 80th birthday. Everything at the hotel and all the employees with whom we came in contact at the hotel were wonderful. It was a perfect weekend.
Traditional rooms and bathrooms are very small for the price paid...
Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing! Loved everything!!
Great location, very friendly and helpful staff. Best value for the money in the area. Parking garage
Staff was extremely friendly, view was fantastic! Didn't do my research was expecting a pool and hot tub
I loved the proximity to Beale Street and how accommodating the staff were. Everything was luxurious and wonderful. I have no complaints.
The Madison is beautiful. The staff are very friendly. The rooms are spacious and very clean. The bar has excellent food and drinks. The bed was quite uncomfortable.
Great location, central to city for food and entertainment within walking distance. Housekeeping staff didn't keep up to date with replacing amenities. Did not replace towels one day.
I guess the headline says it. The service was exceptionally cordial, which is more a statement on the times we live in, where a friendly greeting is no longer guaranteed in the service industry. The room was clean and spacious. The location was good, too. Only there one night, so can't say more.
location it was like spring break with drunk college kids yelling and screaming and fighting. not relaxing.
The location was great - within walking distance of many things to do in Memphis. The concierge at the hotel was very helpful and friendly. Shower pressure was good, and beds were comfy. Not a lot of tv channels (not that you should be watching tv on a vacation!), and it smelled a little weird (like all hotels).
Only good thing was the location Door dead bolt handle missing, also door didn't seal when closed. Toilet handle was broken, bathroom light fixture was burned out, mildew on the shower curtain, lamp missing a light bulb, dirt in the corners of bath room and on the door. The pool water was green.