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Location was excellent. Connects to the convention center. Trolley stop is just outside the doors. No electric vehicle hookups. Valet is $26/night but no setup for EV charging. Because of this would not have stayed there if was not part of a group booking.
There's a $26/night valet fee for parking. Was not aware of this until you already arrive at the hotel and there's no other parking available.
Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing! Loved everything!!
Nothing We booked our stay 8 months ago when we arrived at 11 pm we called to tell them we would be late we even payed a Peabody hotel town car to pick us up at a train we were told they did not have our room we had all are needed info from our booking 3 people checked in beside us while we waited 20 minutes to talk to manager we were called to back room and treated like we did something wrong one person in lobby even said wonder what they did manager was rude and over bearing tried to tell us we were rude because we did not want to go to another hotel but we had to it was 11 pm we found out from desk clerk at this hotel that the Peabody has a common habit of over booking and sending us away with 8 month ahead booking the people who got rooms at same time we checked in were part of a group shame on you Peabody for your treatment of guest! What makes it worse is you do it all the time
Room was nice, a little dated, but still nice. Pool area was large. Clerk that checked us in was very friendly. Not enough towels left in restroom. The tv did not work.
Staff was great!!! Breakfast was good. Has to change room because of AC leak other room was not as nice, pool was ice cold and whirlpool jets didn't work.