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Friendly staff. Old building charm. Quiet. Close to downtown area and Victoria Park. Bathrooms need remodelling (which apparently is in the planning stages).
Old world classy hotel, beautiful and well maintained and in the best location in Charlottetown.
Crying child in next room and a few nights later loud drunk guests
The hotel was fairly new, clean and the staff was helpful. The laundry room was terribly hot and was not open late enough for some to complete their laundry chores.
Customer service. Iron did not work.
I can't single out one thing, the staff was incredible (at the front desk made me feel like we were old Buddies)room was clean, facility was up to date, breakfast was great. Good job. Not a single thing