When I booked this hotel I was a bit hesitant on how it would be but all my fears were quickly reversed! Great staff, clean lobby, amazingly clean bathrooms, Eco-water fill (near restaurant you can refill your water bottles with purified water which was very nice) quiet and relaxing atmosphere. Everything I was hoping for and then some. Only downsides, at least to us and this is probably due to the fact that we live in vegas and are used to a 24 hour town, the breakfast does not start until 7 which is late to us. We went into the park at 6:15am and wanted breakfast before but no chance. Make sure you know when you are going places if you pay the extra for the breakfast tickets. We ended up wasting 2 for this reason. The second morning we did get breakfast and used the coupons but we did have a couple issues. The waiter told us his life story and how he was not a morning person and would probably screw up our order, well he did. This annoyed us, he also told us some of the issues with t...
We really enjoyed this hotel. Our room was huge and everything was sparkling clean and looked new. Maintenance was excellent. I wish it offered a free breakfast.
We were in town visiting our son and wanted more than a hotel room. We were gladly surprised when we arrived as the room was very clean and spacious with an in room refrigerator and separate sitting area. It is located within walking distance of Main Street, West Yellowstone as well as the entrance to West Yellowstone. We will definately stay here again.
This was one of the best hotels we've stayed in. We got one of the king rooms with hot tub and loved it. We will be staying there many more times.
Staff friendly and helpful, the rooms were clean and well kept. Location was right outside West Yellowstone National park entrance. Plenty of restaurants nearby and inside hotel.
Room was clean and property was nice. Prices for meals in resturant were very high, but everything in West Yellowstone, MT was overpriced. Holiday Inn is very convenient for visting Yellowstone National Park.
Expensive, out dated rooms in needs of renovation. Noisy, with thin walls. You can hear all conversations from your neighbors. Had to get up twice to report a noisy neighbor above me. The staff finally did something on the second request. In fairness, the hotel management refunded one nights stay as compensation. Will not stay there again.
We loved this place. It was very convenient to the park and could walk anyplace in West Yellowstone. Room was larger than normal hotel rooms and very pretty and clean. I would definately stay there again.
We enjoyed our stay in West Yellowstone. I was happy with the Holiday in because I was looking for a two bedroom suite and this was very nice. It was a little bit expensive and didn't include breakfast but would definitely stay there again.
The rooms were older but seemed fine except for a noisy air conditioner. However, the service at the resturant was lacking and the food was poor especially for the price. Our waitress did not have any patience for children. Other than that, we enjoyed Yellowstone alot, very beautiful and fasinating.
This is the best of the lot in West Yellowstone. Good restaurant, heated pool, laundry room, nice bar, gambling. You are going to overpay to stay in this town, but it is a fantastic location if you can't stay in the park. The breakfast (not complementary) quality was very good and the bar has an absolutely fantastic selection of local microbrews if you like that sort of thing. HD TV in the room was an added plus. The place was undergoing major renovation when we stayed so it will likely be nicer afterward. The staff was kind enough to ship our daughter's beloved stuffed cow back to us in Texas after she forgot it. We used everything there with no problem: the bar, the restaurant, the laundry room, the pool. I recommend with the understanding that it's more expensive than a Holiday Inn ought to be. Quibbles: beds a tad small; internet in business center was slow.
Great location, close to everything. Very nice hotel, rooms were clean and staff was very friendly. I would recommend this hotel and I am very picky.
The room was clean, spacious, and comfortable. Beds were comfortable. Bathroom was very clean. Bathroom was small, but not uncomfortably so. AC worked well and maintained a consistent room temperature. Internet connected quickly, and was reasonably fast. Big selection of TV channels. Very friendly and helpful staff. Very good value. Convenient location, easy walk to restaurants, bars, and shopping. If you recognize that this is an older, classic style (with real room keys) travel-motel, and have reasonable expectations, you will love this place! Tight parking.
Room had a cabin feel on the inside, a crap motel on the outside. Staff was young, hep and very nice. Wanted to ask them if they were being held there against their will ... 'Blink three times if you need help '. West Yellowstone is the Tijuana of the park...avoid it. Go to Jackson instead and actually enjoy your vacation. Yellowstone NP was awesome. Paper thin walls. Cramped. Rip off prices, even though it was probably one of the cheapest places in town. I guess I got what I paid for. Will NOT stay there again. Maybe I should have pitched a tent.
Bed was comfortable. Very small unit. Spartan. Bathroom was walk in-back out.