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loved the animals in the lobby, laundry area, and the staff was very friendly! Location is great, but West Yellowstone is small so there's not a horrible location probably. But we were able to walk downtown easily, theres a grocery store across the street, and Gushers restaurant with great pizza
Did not like that you charged me for the room and so did they. I was told when I checked out I would see a refund of my money but nothing....
The location was great and the place was clean and neat, it was well taken care of
The noise level was unexpected. You can hear any movement of others in the rooms nearby and all noise from the hallway. Made it hard to sleep. Maintenance decided to clean the pool and hot tub on Monday morning, during prime time for use. Disappointing.