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Every person we dealt with from the hotel and attached restaurants were wonderful. Some of the best customer service these world travelers have ever experienced.
Beautiful boutique hotel in the heart of good old billings. I had a choice of a more expensive strip hotel or here. All was great. This was an amazing find. Go somewhere else for breakfast. Bernies is too expensive.
The beds were comfortable. The valet people were very nice and accommodating. The bar was nice but pricey. The front desk staff were not very helpful. Our room was not cleaned the next day. The beds were made but the bathroom was still dirty. In the lobby restroom they were out of soap and toilet paper.
Had a pool and hot tub, friendly staff, price, worked with our late check in, quiet. It looked as those someone slept on the sheets before us, and the hot tub was a darker yellow color probly because of improper chemical treatment is my guess still made me uncomfortable tho. Pillows were awful, the bed was comfortable tho. No fridge for our left over food.
I thought it was a non smoking room. It smelled like it was a smoking room. The ac was loud.
The main lobby was beautiful. I got a room with a king size bed. It came with 1 pillow for the whole bed. The toilet paper in the bathroom was pretty much empty. Their wasn't enough to use once. Also getting into the room was a pain due to the bathroom door was open to the point of opening the main door it was hitting the bathroom door immediately. The bed was super uncomfortable. Not worth $100.00 a night. Plus the fire alarm went off when it didn't need to.
Included breakfast at Stella's is awesome.
A larger room than usual (#250); a nice surprise. Parking is always competitive and feels somewhat unsafe late at night due to odd under-building spaces and dark corners. Downtown Billings not the safest place for this kind of lot. Finding your room and nearest stairs is also problematical due to add-on feeling to the buildings.
They have great shampoo, conditioner, and lotion! I was expecting a lot nicer place. The parking situation is terrible.
Indoor pool, 24 hour fitness center, location, room size, comfortable stay, courteous stay Conintental breakfast was disappointing, loud neighbors above (kids running around)
Overall solid place to stay. Wife had issues with the bed comfort, I did not. Breakfast full of carbs with little proteins available.
Room was nice. Lots of counter space in the bathroom. Comfortable chairs. Good to have fridge and microwave handy. Our AC didn't work even after the maintenance man fixed it so the room seemed stuffy after awhile. We had to open the window to get some fresh air.