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Every person we dealt with from the hotel and attached restaurants were wonderful. Some of the best customer service these world travelers have ever experienced.
The beds were comfortable. The valet people were very nice and accommodating. The bar was nice but pricey. The front desk staff were not very helpful. Our room was not cleaned the next day. The beds were made but the bathroom was still dirty. In the lobby restroom they were out of soap and toilet paper.
Beautiful boutique hotel in the heart of good old billings. I had a choice of a more expensive strip hotel or here. All was great. This was an amazing find. Go somewhere else for breakfast. Bernies is too expensive.
Consistant Bathroom door needs planning in order to close easily
Coni the manager was an excellent host for the conference that we attended; despite power outages, etc free ice machine close to my room. I would like to return to the Radisson Billings and stay in the Executive Suite; as intended, comped. the teenagers/young adults who managed the front desk lack professional training and the one who booked my room placed me in the wrong room. due to the technical issues with the electricity: I was never able to get the room that I paid for on hotels.com I spent $124 a night for the Executive Suite Atrium - double queen for THREE nights and NEVER was able to sleep in the room I paid for. After an eight hour day in a conference, I wanted to relax; but, instead I was on talking with hotels.com who would "call the Radisson" to try and resolve my issue. I spent three days in the far most room possible from the atrium. the door would jam every time one of us would use our keys. the room was dirty. there were suspicious looking teenagers and wanderers in the halls at all times of day. the room wasnt even worth $100 a night. The fixtures, carpeting and walls in the hallways were dirty, waving, or stained. there are light bulbs out. dead trees at every area in the parking lot. There are a lot of shananigans going on, in the back of the hotel with the some of the workers and/or people affiliated with workers (who shouldnt even be there). My back and neck still hurt from 4 people being crammed in the smallest/worst room in the place.
Had a pool and hot tub, friendly staff, price, worked with our late check in, quiet. It looked as those someone slept on the sheets before us, and the hot tub was a darker yellow color probly because of improper chemical treatment is my guess still made me uncomfortable tho. Pillows were awful, the bed was comfortable tho. No fridge for our left over food.
the room was very clean and the grounds were well maintained. pretty flowers on the grounds and on the railings in window boxes. great breakfast was included at a nearby restaurant the restaurant for which we received breakfast credit was very busy during the morning hours. on the second morning, which was a sunday, it wasn't worth the long wait for breakfast, so we opted to go elsewhere and pay for our meal. the property is very dog friendly. there is a small area with artificial turf for the dogs to void; this was pretty gross.
They have great shampoo, conditioner, and lotion! I was expecting a lot nicer place. The parking situation is terrible.
No breakfast. Long wait on hold to reserve room. Finally hung up and used kayak. Then received no hotel points.
Clean and comfortable. All that you expect in a good hotel.
Room was nice. Lots of counter space in the bathroom. Comfortable chairs. Good to have fridge and microwave handy. Our AC didn't work even after the maintenance man fixed it so the room seemed stuffy after awhile. We had to open the window to get some fresh air.
The breakfast bar needs work. Needs more options and restocked. They were out of stuff at 9am and Wasn't getting restocked.