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Enjoyed our stay at the stone creek after a long day of travel. Shower was great. Bed was comfortable. Room was huge. Price was right. Would return.
The staff was very helpful The only creamer they had was French vanilla. No plain liquid creamer for the coffee
The bed and bedding were ultra comfortable. The breakfast room was 1st rate, one of the best I've seen. The bathroom was very "hairy" and the room was a bit dusty. The shower head and water pressure were average to poor. We found the internet average to slow.
Room was cool in the beginning...cold!
The room itself was very nice for the price and the staff were friendly. However, this was the first hotel I've ever been in that doesn't have air conditioning-just central air. I need a fan at night and had to go down the street and buy one. That was my only issue.
It was all around a great stay. comfortable, kid friendly, great breakfast, friendly staff, and affordable! I found popcorn around the base of the beds and we didn't have popcorn so it would have been all five stars if it wasn't for that. Maybe a little more checking the room. I would stay there again though.
I had great service. The front desk was very helpful. The room was very cold and took a full day to warm up but the staff brought us lots of blankets or were willing to switch us.
Friendly staff. Very good value for price.
My hotel stay was for 8 days. On day 6 the cleaning staff removed items from my refrigerator. Her excuse was that she believed I was a checkout. My luggage, 6 days of dirty laundry in bags provided from the hotel were on the chair, and a book and candy were on the table that she moved to clean the table. The management provided me with an apology letter and explained that this long time staff member thought I was a checkout. They locked me out of my room so upon my return I was forced to go to the front counter to pick up their apology letter, 6 warm sprites and 4 apples. I could not use these items because I had a plane to catch the following morning( I was leaving in 6 hours). While the items taken were less than $10 the fact that any item was removed from my room was worrisome. Needless to say I didn't sleep well the last 2 nights at the hotel. In their closing statement Julie Lofftus the General Manager says "I do appreciate your choosing us and hope that we will see you again in the future." I wouldn't recommend this hotel to anyone because nothing was done. I didn't receive a phone call from this manager. Up until this incident I would have given this hotel the highest rating.
attempt to turn up heat resulted in heat not shutting off - - had to call for maintenance when room reached 84. Was offered a fan and told "repair" meant we wouldn't have hot water for several hours
Just about everything. There were some slighty dirty spots on the carpet.
Comfortable bed and room
Bed and room arrangement was very comfortable. Nice to have microwave and frig in the room Because I was in town to attend to a hospitalized family member, the 3 block walk to a local hospital was convenient. Eggs were overdone, bacon paper thin and everything including the hash browns were barely warm. Coffee on check in desk was OK but no trash bin for empty half and half cups.The beautiful location was spoiled by the untidy landscaping and litter of the grounds.
We enjoyed our short stay and would choose to stay here again if we were travelling this way.
Love the rooms, soaps and beds
Apparently a totally adjustable bed. Would rather just a good comfortable mattress. But Good thought. Very clean nice breakfast worth the money
Location. Shuttle service to airport. No free in room internet!!!! Really???? For the Price that is outrageous. Breakfast not included. Really???? We could have and should have stayed across the street for much less money. The front desk didn't know its butt from a hole in the ground.. I used Hilton because of the name value and recognition. We certainly did not get the value. I won't be coming back and will do further research the next time I book at Hilton.
Rooms were nice and very clean. Beds not as comfortable as expected. Need larger pillows. Easy access to airport. Will stay again.