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There were tiny ants coming out from under the carpet and were all over the bathroom. I told them about it when I checked out. The excuse was the smoke in the air. I think not. It needs to be addressed. Rm 126
The bed and bedding were ultra comfortable. The breakfast room was 1st rate, one of the best I've seen. The bathroom was very "hairy" and the room was a bit dusty. The shower head and water pressure were average to poor. We found the internet average to slow.
Just about everything. There were some slighty dirty spots on the carpet.
attempt to turn up heat resulted in heat not shutting off - - had to call for maintenance when room reached 84. Was offered a fan and told "repair" meant we wouldn't have hot water for several hours
Rooms were nice and very clean. Beds not as comfortable as expected. Need larger pillows. Easy access to airport. Will stay again.
Location. Shuttle service to airport. No free in room internet!!!! Really???? For the Price that is outrageous. Breakfast not included. Really???? We could have and should have stayed across the street for much less money. The front desk didn't know its butt from a hole in the ground.. I used Hilton because of the name value and recognition. We certainly did not get the value. I won't be coming back and will do further research the next time I book at Hilton.