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The management of this motel made my life better. I was absolutely worn out when I arrived. I was treated like one of their relatives. Thanks for your kindness.
The style of the hotel and rooms was modern, loved it. The front desk was extremly courteous. Very great price for such a clean and modern room. It did not have a pool, breakfast, or fitness room, but I didn't mind because I know the price probably would've been higher if that was the case.
Room was excellent. Staff awesome. Central location great for us as we were all over the city. Food nearby and very good. Many upgrades done and/or in progress. Suprisingly quiet even on a Fri nite downtown.
*The room seemed cleaner than our last stay although the tubs look dirty they are just old *Gal in the restaurant provided me with a free coffee each morning to my husband and I to take back to our room (we don't like the in-room coffee machines and no real cream). * Noise ... we could hear the people in the next room talking to their baby. * Our room door did not close unless we slammed it shut. * Some of the staff seemed 'high'. * It was cold in the main hotel area and our room got overheated when we turned the heat on - no happy medium. * This was our third time at this hotel - next time we will go elsewhere.
A great dog friendly hotel.
The hot tub felt great on my sore achy body was very relaxing till the fire alarm went off The shower was way too hot it kept going hot cold scalding then cold
The modern clean rooms,with multiple plug ins, and the friendly, helpful staff.
Great location on the river downtown, would stay there again. Pet friendly as well which is rare these days.
Beds were very comfortable. Room was to hot even after I turned the thermostat down to 60.
Breakfast was quite good, but swamped. Quite comfortable, noise and other issues were reasonable for the money. Guest laundry was very good. Only had one significant issue. Apparently, my elderly mother tried to call me through the front desk. I was in my room. She called several times and was told that I was not answering and got quite worried. I called her on my cell and she related this. I called the manager on duty to complain and was told that she had tried to call me several times, and that she and her assistant had both tried coming up to my room. I told her that was not factual - that I had been working at the desk and would have heard any calls, and was quite able to hear kids and others in the hall. If anyone had knocked on my door, I would have known. If anyone had opened my door to do a welfare check, I would have known. Really unacceptable.
Swimming pool and exercise room.
Breakfast and pool Nothing
The place is huge and was pretty quiet. The rooms are clean and generally nice. The restaurant seemed nice, though we didn't eat there. It was nice that there is a mini fridge in the room. The bed was hard as a rock and quite uncomfortable. There also wasn't an open outlet by the bed to charge your devices or run a CPAP. Thank goodness I pack an extension cord for said circumstances. The rooms appear to be nice, but it's nothing fancy or high quality. The bathroom is also quite small and not great ventilation. The mirror entirely fogs up during a shower and takes forever to clear.
Clean rooms and friendly staff Everything was good
Room was nicely furnished and clean. Bed was comfortable. Pool and hot tub. Temperamental water temp in the shower. Cold one second almost scalding the next.