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We had a very large, very clean room on the second floor. The railhead shower provided endless hot water. The staff was warm and friendly and helpful. We felt very secure with Barney, the security officer!
Super friendly staff! Adorable room! Extremely clean! Highly recommended.
Staff was very friendly. Room was just what we needed for a week long stay. Great price, very economical for a weeks stay. Rooms were nice it had just what we needed. Comfortable bed, WIFi and a small refrigerator. There wasn't anything we didn't like.
The management of this motel made my life better. I was absolutely worn out when I arrived. I was treated like one of their relatives. Thanks for your kindness.
Clean & Updated. WiFi was a little slow
Did not like the outside staff did not answer phone till 3pm
Room was excellent. Staff awesome. Central location great for us as we were all over the city. Food nearby and very good. Many upgrades done and/or in progress. Suprisingly quiet even on a Fri nite downtown.
Décor wonderful and start very helpful
Breakfast was quite good, but swamped. Quite comfortable, noise and other issues were reasonable for the money. Guest laundry was very good. Only had one significant issue. Apparently, my elderly mother tried to call me through the front desk. I was in my room. She called several times and was told that I was not answering and got quite worried. I called her on my cell and she related this. I called the manager on duty to complain and was told that she had tried to call me several times, and that she and her assistant had both tried coming up to my room. I told her that was not factual - that I had been working at the desk and would have heard any calls, and was quite able to hear kids and others in the hall. If anyone had knocked on my door, I would have known. If anyone had opened my door to do a welfare check, I would have known. Really unacceptable.
Swimming pool and exercise room.
Breakfast and pool Nothing
Really just a roadside motel. Shocked this cost $92. We were put in a room directly by the elevator and ice vending machines. Not the best.
everything was good in my books the bath room was a little small but no big deal.
The hot tub felt great on my sore achy body was very relaxing till the fire alarm went off The shower was way too hot it kept going hot cold scalding then cold
Decent upgrade of bathtub Door that didn't really work, yucky pool, not even mediocre beds, disinterested staff, esp. after we notified them of door issue....meh.
*The room seemed cleaner than our last stay although the tubs look dirty they are just old *Gal in the restaurant provided me with a free coffee each morning to my husband and I to take back to our room (we don't like the in-room coffee machines and no real cream). * Noise ... we could hear the people in the next room talking to their baby. * Our room door did not close unless we slammed it shut. * Some of the staff seemed 'high'. * It was cold in the main hotel area and our room got overheated when we turned the heat on - no happy medium. * This was our third time at this hotel - next time we will go elsewhere.
Clean rooms and friendly staff Everything was good
The place is huge and was pretty quiet. The rooms are clean and generally nice. The restaurant seemed nice, though we didn't eat there. It was nice that there is a mini fridge in the room. The bed was hard as a rock and quite uncomfortable. There also wasn't an open outlet by the bed to charge your devices or run a CPAP. Thank goodness I pack an extension cord for said circumstances. The rooms appear to be nice, but it's nothing fancy or high quality. The bathroom is also quite small and not great ventilation. The mirror entirely fogs up during a shower and takes forever to clear.
Room was nicely furnished and clean. Bed was comfortable. Pool and hot tub. Temperamental water temp in the shower. Cold one second almost scalding the next.
Great location on the river downtown, would stay there again. Pet friendly as well which is rare these days.
The modern clean rooms,with multiple plug ins, and the friendly, helpful staff.
Beds were very comfortable. Room was to hot even after I turned the thermostat down to 60.
This is a great place to stay! We were here on a couple day stay for snowmobiling! They had fantastic breakfast options as well as light dinner options! I would highly recommend this to anyone, great value for the money!
liked the location/close to many things I needed to get to. would stay here again.
The breakfast was good and work out room was nice. When we booked our rooms there wasn't any mention about major construction going on in the hotel. For instance the floor we were on was the pet floor they had carpet removed right when you open the elevator door to our room. You could see visible pee spots where the dogs went to the bathroom! The urine smell was intense and gave my wife migraines and when we asked to change our room all they had available was smoking rooms. They put us on a waiting list to change our room and after three days they still didn't have any rooms available. The amenities in the hotel was supposed to include a microwave in the room but, there wasn't one. In the room there were items being held with tape instead of being repaired correctly. The TV remote wasn't user-friendly! My wife is hearing-impaired and it took over an hour and a half with three different people to come to the room to try and figure out how to get close caption working. One of our days there they were servicing the Jacuzzi so we couldn't enjoy that either.