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The location was great for my needs. The hotel was clean & comfortable. Two restaurants within walking distance. Not really
The company I was with was perfect Stay wasn't long enough
Very clean hotel, great staff Full, not queen beds, pillows uncomfortable
Our first room was a former smoking room and we could smell the smoke. When we called the front desk regarding the smell, they immediately moved us to another room. The second room was fantastic.
It was clean and nice It was like a small dorm room very small
This guest did not leave comments about this hotel.
That they fixed the broken toilet seat. They never replaced the towels and it was hard to access from the highway.
Very nice clean rooms. This hotel charges an insanely high ($----) deposit on a credit card.
Location I did not like the fact that they charged. $30 per fee. My toilet clogged three times, it smelled like French fries, and my key only worked about once every 15 tries!!! ðŸ˜¡
Convenient to highway, food, shopping and quiet.
Staff was great Air conditioner fan had a loud annoying squeak when running which interfered with sleep
we have stayed there before..staff is friendly and the hotel is clean and easy to get to. we were on the 3rd floor and had to walk a long way once on 3rd floor..was a littke concerned that if something were to happen the exits were so far away
Great environment and wonderful atmosphere with excellent service. I would highly recommend to anyone on business or just a get-away experience.
Great complimentary breakfast. Nice good size room. Mattress was too firm.
When we tried to check in the front desk informed us that there were not any rooms available, even though I had already paid for one. We had to wait for a cab to take us to the "sister" hotel, a marriott near the airport which was 15 minutes away! Not happy!
At only $20 more then our traditional budget hotel stay this is quite a value! Spotless bathrooms, quiet and elegant feel throughout, super professional staff. We will be staying here again. Oh, and I love the central location.....close enough to the hustle and bustle of the south side of Springfield, but far enough away to enjoy the laid back pace of the north side. Can get to the zoo in 10 minutes, or Battlefield Mall in 10 minutes.....and Bass Pro is 5 minutes away! Can also walk to downtown (half mile walk, but flat nice sidewalks) restaurants too....and thats our style. Thanks guys!
Everything was great except the pool was closed
Clean and friendly. Well appointed. Well above average quality for area. Great restaurant, excellent room service. Secure elevators. Parking is a bit tricky. Events/restaurant can fill the most accessible spaces. Internet a bit sketchy in our room. No free breakfast.
It's beautiful and cozy. There was no refrigerator in our room. Some medications need refrigeration like insulin and eye drops. We could have also enjoy a cold beer in our room.
welcoming, friendly staff.
Clean, quiet rooms with dark out blinds. We had two high school sports teams also staying on our floor...and a dog...never heard a thing. The staff went above and beyond. The housekeeper left us personal notes thanking us for the tip and asking what she could do to complete our stay. The last day, a note of blessing for safe travel. The front desk staff helped corral my three toddler grandchildren in the lobby while we visited our four kids. When they got bored and unruly, they found a coloring book, crayons and warm cookies. They were professional and unobtrusive, but very attentive! Spa was hot, the food was delicious. We will use them every time we visit. Wish we had a microwave in our room. There was one in the snack hut/gift shop so no biggie.
The stay was excellent. The staff was helpful and very friendly. Location in town was perfect Everything was great.
The houlihans on site. No fridge and a little over priced
Price Shady Clientelle
First time staying at Extended Stay, so in fairness, cannot really say whether or not these things are NEVER included in their rooms; however, we were very disappointed in the lack of a hair dryer in the restroom, and there was not a single plastic cup or glass to be found. They did, however, supply two bars of soap. Just a disappointing experience all around. And the room had a very heavy smoke smell as well.