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Easy check in and check out. Customer service was great. When I called about the stale smoke the person seemed genuinely concerned. Room smelled like stale smoke as soon as you entered room. The hotel is supposed to be non smoking only. There was also some college boys having a party down the hall.
Clean room. Easy to get too. Staff was not very helpful.
* Sheets were clean * Room was vacuumed * Towels were white * Accessibility from I-70 * Road signage to guide a traveler to the hotel * Curb appeal * Smell of smoke in lobby * Lobby welcome and appearance * Staff appearance, in normal street clothes (sweatshirts) * Staff friendliness * Staff lack of desire to resolve a problem * Loud at night with Road traffic * Quoted one rate, that was 2xs that of people currently checking in and heard for future reservations * Breakfast offering was mediocre * Feeling of safety was questionable * Outdoor lighting was questionable * TV was difficult to see for both beds at same time * no clock radio * accessibility of outlets near bed * unsureness of what was the final rate and charges that will be posted on credit account
Good breakfast provided, nice bathroom, free wireless.
Free Wireless, Close to restaurant, great breakfast, cold room A/C, comfortable bed, clean bathroom, pool, gym, and business center open and available which is nice. Also, this location next to supermarket for last minute trip items or snacks. TV sound poor, furniture outdated
Room was spacious, clean and comfortable Breakfast was average. Stick with waffles or cereal. Hot choices were not good especially the eggs.
Very quiet&comfortable beds. Crazy roundabout getting to the hotel.
I was very pleased with these accommodations. Aside from the location, which actually isn't that bad considering the layout of Columbia, this was a wonderful hotel. The staff was friendly and helpful. Breakfast was surprising good and fresh each morning with a varied selection in my opinion. The room itself was a breath of fresh air, as I enjoyed very much having a living area as well as the sleeping area, both of which were very comfortable. The shower was extra wide with a curved curtain bar, which made showering a very pleasant experience. Overall, this was a fantastic stay, and I'm glad I found them.
Only spent there 1 night, but very impressed with the cleanliness, comfortable beds, bathroom. Room was spacious. Breakfast was excellent. smell in the elevator