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There was public hair in the bathroom from the last person who stayed. So gross! Front desk attendant was not responsive to our request for housekeeping to clean the batjroom. Batteries were dead on the remote. Come on folks. These are basics.....
Clearn room and bed
Great value. Clean, comfortable, large room. Not outdated.
Staff were very helpful. Breakfast was lackluster. One morning (at 9am) housekeeping knocked and we told them we weren't ready yet. They did not come back later so the room was not cleaned that day.
Clean comfortable quiet room with accommodating staff. Good sized room and free parking and internet. Great stopover in a surprisingly nice little town. It was all fine
I loved the night shift desk clerk, Thomas. He was excellent even though there were a few issues he had to deal with in our short stay. Nice rooms, great breakfast! The evening shift desk clerk was extremely rude and not helpful. Some random strange events as far as cleanliness was concerned but I honestly feel as though ours was an isolated incident and I feel overall this is an excellent hotel. Trudy, evening shift clerk, with her horrible attitude started the stay out on a bad foot but everything after her was great.
The person who managed the breakfast area was so helpful and attentive.
The price, cleanliness and the staff! Room smelled like dirty feet.
Beds were very comfy.
Large room with breakfast provided.
By myself for this stay, but ore than enough room for the family. The room was large, very clean, and bathrooms were also updated and nice. Microwave & mini fridge in room came in handy to reheat leftovers. Perfect for business travelers, family, and extended stay. Would definitely stay again. Nav on car was a little slow, so missed the turn. Just follow the signs for the Women's & Children's hospital.
Easy check in and check out. Customer service was great. When I called about the stale smoke the person seemed genuinely concerned. Room smelled like stale smoke as soon as you entered room. The hotel is supposed to be non smoking only. There was also some college boys having a party down the hall.
Friendly, nice size rooms. Great breakfast A litt road noise
Large room and a reasonable price. Lots of space and breakfast included. Again nothing fancy, but waffles, yogurt, banana, cereal, bagels, orange juice, etc is included.
You get what you pay for. The place is drab, old. It was clean and comfortable. The tub is so old the finish is worn on the bottom. The price was right but I will spend a little more next time and stay elsewhere.
I booked this room two nights before my stay. I was extremely pleased with the facilities. The room was updated and clean. Great price.
Clean room. Easy to get too. Staff was not very helpful.
Pet friendly Musty odor in room, carpet was slightly damp around window / desk area
Location to Columbia & MU. Facilities need some work and updating. Nothing is bad. Could be much better, however. Stayed here several times and upper building is nicer than lower one.
your mom her mom
You messed up my reservation and I had to pay extra and then had to cancel the reservation you made because it was on the wrong date
Room and facilities were clean and well kept. Bed and pillows were comfortable and the price was very reasonable. I really have to nit-pick to find a negative at this price point, but here goes. Breakfast area is rather small and therefore crowded at peak times. The breakfast offerings were mostly carbs, but there was a variety that included more than just donuts and coffee.
* Sheets were clean * Room was vacuumed * Towels were white * Accessibility from I-70 * Road signage to guide a traveler to the hotel * Curb appeal * Smell of smoke in lobby * Lobby welcome and appearance * Staff appearance, in normal street clothes (sweatshirts) * Staff friendliness * Staff lack of desire to resolve a problem * Loud at night with Road traffic * Quoted one rate, that was 2xs that of people currently checking in and heard for future reservations * Breakfast offering was mediocre * Feeling of safety was questionable * Outdoor lighting was questionable * TV was difficult to see for both beds at same time * no clock radio * accessibility of outlets near bed * unsureness of what was the final rate and charges that will be posted on credit account
Free Wireless, Close to restaurant, great breakfast, cold room A/C, comfortable bed, clean bathroom, pool, gym, and business center open and available which is nice. Also, this location next to supermarket for last minute trip items or snacks. TV sound poor, furniture outdated
Good breakfast provided, nice bathroom, free wireless.
We found this hotel to be clean, the bed was comfortable, the water was consistent in temperature, the breakfast was kept stocked and the employees were friendly. We continued on to our next destination and on our way home we felt we could not drive straight thru so we decided to book this hotel on our way back thru Columbia later in the week. We had a non-smoking room but someone near us must have been smoking because every time they lit up we could smell the smoke. On our second stay the garbage truck came thru at 5:50 am waking us up.
I really liked the minimalistic design and overall style and colors of the room. Very clean and comfortable bed, 30'something inch wall-mounted flat screen TV, huge windows with a great view of the sunset, powered shades that roll up with a touch of a button next to the bed, and a small desk next to a clothes drawer with built-in drinks. Oh, the bathroom was large and the shower was super nice with a triple head setup consisting of an adjustable faucet on a long hose, a fixed overhead and four small horizontals off the back wall). This place was much nicer than I was expecting and would definitely stay here again. The only thing, and I'm grasping here, is that the pillows were too thick for my liking. Major flaw, I know!
Pleasantly surprised by the quality of the upgrades to the long-time fixture in Columbia. It brings a "big city", boutique-style experience to Columbia. Great time...and don't miss the "Vault" bar downstairs. The bartenders are worth the price of admission.
Very friendly and helpful staff Limited nearby parking so we had to use valet parking. Reasonably priced at $10/d, though.
2 beds and sleeper sofa Unclean blanket for sleeper sofa provided
Location My trailer was attached to my pickup and parked in the very front of the hotel. Sometime in the night, my trailer was stolen and my truck subsequently damaged. Front Desk Manager REFUSED to review the camera footage and proceeded to remind me that they were not responsible for lost or stolen items. All I requested from them was to release the footage to the police, they REFUSED.