Möchten Sie als Ihre Standardwährung festlegen oder nur für diese Sitzung behalten?
zum uebernachten ist es ok. austattung
Freundlich, schnelle Bedingung, Sicherheit gegeben, Businesszentrum, etwas zu karge Angebot am Früstücksbuffet, dazu Eier nur hartgekocht, aber Preis-Leistungsverhältnis in Ordnung. Der hartgekochtes Früstücksei in Buffet.
Schönes Luxus Hotel
in der bestaetigung steht, das hotelparkplaetze kostenlos zur verfuegung stehen!!! das stimmt nicht, die parkplaetze muss man sehr teuer bezahlen!!!!!!
zentral gelegenes 1. Klassehotel, guter Service Normalpreis zu hoch - unbedingt auf "Schnäppchen" achten
Room, location, etc They charged my wife for breakfast when it's for two person
Great location; walking distance from the colonial zone and right by the sea. Well maintained property.
This guest did not leave comments about this hotel.
Location Hotel employees were very rude and tried to make things very difficult mean while other hotel employee was amazing and if it wasn't for him I would have checked out! Thank you!
The location The staff were not friendly, The sheet in my room did not smell good at all. Had to call for the maid to change them.
Room Is Okay. Acceptable I Do Complain How Charge 2 Persons Breakfast With 1 Coke USD46.- As You Know This Hotel Like About $---.- Value Per Night And Food Test Not GOOD I can Give You Rate 2~3 From Level 10
The lobby and restaurant were very nice; food was good and staff was very pleasant and professional. The balcony off the bedroom is a very nice touch The room seemed a little dated; the bathroom toilets was not a good touch, looks like the toilet in a public restroom and climbing in the tub/shower is not something you want to do...
everything iapply for one bed and i got 2
Location and spacious room Lobby needs some better decor. Other nearby hotels had beautiful lobbies. However, theven rooms at this hotel where nicer
The location to the center of the center is the only plus! The construction and the smell of raw sewage made me sick to my stomach. They pictures are obviously doctored bcause the rooms were small! They charged me $80 USD extra because I brought another person! This place sucks and will never stay there again!
For the price, nothing about this hotel was really worth it. I didn't like anything. The shower was very small, the way they set up the minibar was deceitful. I figured the stuff was free to make up for such low quality. Literally over $60 for snacks you could get at a store for $10 or less. There's a little booklet that had prices but it's basically hidden. They did that on purpose. The room had nothing special in it. Felt kind of gross too but it was pretty expensive. I can't recommend this place.
Il like the Food it is very clean and the staff was very nice the wifi was very good no issues I didn't like the bed very uncomfortable and the towel wasn't great they need new bed and towels my body was kind of ache by sleeping in the bed
I liked the fact it was close to nightlife, shops, parks and restaurants. The rooms were clean and the staff was friendly. I was greeted with a glass of champagne as soon as I walked in the door to check in. I would stay here again and would recommend it to friends. The only thing that was a downfall was my bed was a bit hard. My friend as staying in another room and his bed was as soft as could be. I guess I got a bum deal when it came to my bed...
Good location; good breakfast; excellent AC in rooms. The beds were very comfortable. This property is priced well. Cockroaches in room 1st night; poorly trained staff - terrible customer service skills. Internet service was intermittent.
For "Santo Domingo" this hotel is fairly priced for it's star rating. It's an older building, but recently renovated and redesigned inside. The lobby and rooms are modern with new baths (CAUTION: slippery shower tiles!). The rooms and public areas are clean. Even though the hotel is facing a main avenue (27. Febrero), the rooms are surprisingly quiet. I know Santo Domingo well, the location is "OK" if you just stay overnight or are OK with taking a taxi to most everything. There are NO good dining opportunities besides the hotel restaurant. The two malls at "walking distance" are some of the older malls and only have food courts and the better of the two may be too far a night. The hotel restaurant is food wise OK. Sadly the staff is too busy checking their messages on their cell phones and discussing them with each other. I had to get up from my table twice. Getting some coffee and desert after dinner, took 15 mins to get a waiter. Another 30 mins after TWO warnings (the last one ALOUD across the room offering to either bring the coffee and pastery in one more minute or the Chef... 2 mins later we finally got the coffee and pastery). Breakfast buffet is "OK" but again the "service" is lacking training and supervision. Storing bags for a few hours after check out is interesting again. The desk manager has a room for it, but no clear process, has to find some paper and scribble on it. Checkout is another point of discussion. People checking out before us criticized and questioned the transparency and clarity with which the credit card "security hold" was being handled. This is typical in Dominican Hotels! My advice is NOT to use any extra services or pay them cash against a receipt. So that the deposit/hold/freeze can simply asked to be canceled. While there were 3 people at the front desk, only one was handling customer flow. The manager seemed busy with himself and an other "customer assistant" was very busy ignoring customers. All in all, it seems there needs to be training, training, training and supervision. While the rooms are fairly freshly renovated, some of the materials used are not commercial grade, and some are just not appropriate or safe, which is typical for Latin America. The shower floor tiles are not meant for wet areas and are extremely slippery (a rubber mat is included, USE IT!). The room furniture is already showing signs of suffering from the humidity (electrical power in the DR is very expensive, so they turn the AC off when nobody is using the room.... composit board can't handle the humidity, and I am afraid it won't age well under commercial use and abuse). At our room's bath room entry there is an un-framed person-sized mirror FLOATING on pins. Anybody falling, or leaning on the mirror will break it and may be badly hurt. Keep in mind, weather you are American or what ever you are, the DR has no liability laws like the US. So use caution... not just at this hotel!
Great location for business. Very modern facility. NFC activated elevator and the room gains power with your room key. Staff is very welcoming and eager to help. Internet works, specially in the dinner up stairs. Beds sheets are clean. Through the room, there are well placed complimentary water bottles, including one in the bathroom and several more in the small refrigerator. Room has a kitchenette, coffee machine and towel robes. Spacious & modern bathroom with beautiful fixtures and hot water. Overall, rooms look very modern, staff is very friendly, location is pristine, Continental Breakfast is very good and the view from the dinner is wonderful. If you're looking to spend a night or two near the city, this can go on your list for up to $80/night. Unclear and confusing entrance to the hotel from the main street. Night staff is not trained as well as the daylight staff. Staff would not inform of the room key operations (NFC). Internet is slow in the rooms and cuts off very often. Beds are lower than expected and the room isn't as clean as it might look. The chair of the desk is kind of uncomfortable to work on it as it is not a desk chair but one of those plastics with metal you would use at a party. I found several instances of long hair, apparently from previous guests on the carpet. The bathroom had stains on the floor and there were residues of someone who probably threw up near the lower left side of the bathroom door. Also, the beautiful sink fixtures were in need of a dry cloth swipe and the shower head had mold and water residues accumulated on it. Although bathrooms are modern and spacious, the shower glass that protects the water from flooding the floor, is too short, so water do goes out into the bathroom floor. In all, this hotel has the infrastructure to be a very good little gem but small management details need to be addressed first. Just then, it'll be worth more than $80 per night.
Location and breakfast
Even do I've prepaid my room when I arrived short after mid night they confirm they had my reservation but they gave my room to some one else and hotel was completely full
I have a hard time finding solutions Nobody couldn't help me
I loved the pool I didnt like the poor customer service at front desk, rude & unprofessional.
upon checking out I was approached by staff about missing towels, they actually dragged me back up to the room to count the towels; when I checked in there was one bath towel in the room, I requested more towels and they gave my 2 additional bath towels and 1 hand towel, which I left in the room; I even opened my bag to let them look and after finding no towels the be grudgingly let me go
The bed was really comfy. The pool was nice. The room key has to be inserted in order for the air and lights to work, which is inconvenient. While showering, the water seeps through and floods the bathroom. There is no free wifi. The breakfast was not worth it's expensive price. The fan makes a sudden and loud noise. The cleaning service knocks on your door 3 times a night to check up on things. The gym was really hot and under construction. There were pigeons that would get in the pool. No calls can be made (not even local calls) unless a credit is paid prior. The toilet wouldn't flush and maintenence had to be called everyday to fix it. Things would be moved or gone missing after the room was cleaned.
Nice rooms good beds nice bar and restaurant Noisy street noise along highway
Clean and comfortable They charge per guest. I was traveling with my two kids and they charged me extra for each.
Hotel location is great, walking distance to everything. The pool is clean. Rooms are clean and well taken care of. Barcelo Hotel now offers gym membership and access to the pool to locals. Those who buy membership to the gym also are allowed to use the pool area thereafter. I am pretty sure that many local residence obtain gym memberhip just to be able to use a pool.. Well, this is a huge incinvenience for visitors and guests of the Barcelo Hotel. The day we arrived, te pool was full of local teenagers who were cursing, making a lot of unnecessary noise, inappropriately making out in the pool and behaving in a very obnoxious matter. There was no security nor anyone from hotel management around to observe and to correct the situation. To Barcelo Management: if you want and need to have a repetitive business, you must either ban te local visitors from using a pool or have someone to observe the disipline in your pool area. a