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The manager called me as soon as she got to the hotel. She was very unhappy about our situation. She apologized and offered to reimburse our room. We were sexually harassed by the crew doing renovations. They were extremely drunk and were fighting too.
Friendly staff Pet-friendly place Not a very good place for walking the dog. Need a better "doggie yard".
Location, was the best!! Mall right down the street. Could use more parking area.
Clean, breakfast variety and very friendly kitchen person! Thin walls, could hear 'neighbors' snoring.
They provided a pack and play for my baby. There was a room that was smoking a lot of pot, complaints were made and nothing was done, a drunk was screaming up and down the hall banging in people's doors saying if your gonna smoke pot share with me. The pool smelled worse than my 12 yr Olds feet.
Overall great experience
location is very close to airport and right off the highway. Indoor pool could be warmer
Free bottled water in the lobby. Staff that worked the breakfast were very friendly. It's located next to a the holiday in that've being torn down... And that's the view ... Building being torn dow.. Room had stains on all of the furniture.. And a blood stain on one of the walls..if we hadn't paid in advanced I would have switched hotels.
Proximity to airport The listing says they provide an airport shuttle. We booked based on that information. However, upon checking in (really late), we discovered that they hire a cab for you (and pay the fare). Sounds nice, except the two cab companies were all booked up.
Continental breakfast was excellent, location was great and the fresh baked cookies at the front counter were Great! The beds are hard and the pillows are so flat they are almost nonexistent. We'll stay again but bring our own pillows.
This guest did not leave comments about this hotel.
Location says it all. Just seemed dated. The hide a bed was very uncomfortable.
Rude Service....rude employees
Clean, comfortable, good breakfast
Room size great breakfast great staff
I believe it would help to keep parents with small children on the bottom floor and close together. We were on the second floor and someone with small children was jumping all evening. I know kids are very active but at a certain time in the evening they should be quite.
i had booked the room online around 11:30 am and when I went to check in around 6 the hotel was overbooked. Therefore I did not have a room and had to find another hotel to stay at. Also, the front desk clerk was very rude and the place was in the middle of remodeling.
Price. Bed was good. Very worn room. Staff was not very friendly.
Our accessible room & bathroom seemed clean; bed was comfortable; complimentary cold cereal, milk, coffee and toast was better than no breakfast! Didn't feel safe unless locked in room at night. Noisy neighbors.