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We had a lovely room, very well decorated. The bed and pillows were very comfortable. It was quiet and the staff was extremely personable whenever we came across them. The lobby itself is worth a visit. It's like stepping into a guided yesteryear. The paint on the back of the bathroom door was flaking. The tv is too small and it was hard to get the remote to work with it from the beds.
The main lobby and bar were beautiful and relaxing areas and the hotel is well maintained and clean. Rooms and bathroom were very small and the building is definitely an older building. That being said, the interiors were clean and well taken care of, and the common areas were very well kept and beautiful.
The check in was smooth and easy. Our attendant answered all of our questions and made great suggestions for food and activities. I will say, i had the BEST caramel macchiato at the Starbucks that is in this hotel. I told the barista then, and i'm saying it again now, it was hands down the best! The bed seemed really firm which is unusual for hotels, usually they are plush.
Décor in the lobby was fantastic, staff in the restaurant were wonderfully attentive. Excessive noise due to an event with 200 high school and young adults. They were allowed to run up and down the stair wells until 4am even after complaining to the front desk. I expected the Palmer House to be luxury accommodations, but found in reality they do not care about their guests. Host at the Honors desk was very short and abrupt.
Incredibly beautiful hotel. The lobby is a masterpiece. I felt like I was transported in time...with modern amenities close by. Wish there was a refrig in the room but other than that, this trip was perfect. I plan to visit The Palmer many more times.
Efficient and clean
The hotel is historic, but apart from the lobby, which is impressive, the historic details are not well preserved, so overall it feels less like a grand old hotel and more like just an old and run-down hotel. The room was small; carpet was worn out; drapes hideous; no fan in the bathroom; a tray of junk food was set out on display front of the bed, which could not be moved without incurring a charge, so it was like we were sleeping in a convenience store.
In the middle of everywhere I needed to be! Near read line, near great restaurants and near the bean. Bed was a bit too uncomfortable and no water pressure in shower.
Gorgeous lobby with polite staff. The bed was incredibly comfy and the room fairly clean. We had a room that shared a door with another room. It was EXTREMELY loud despite the gentlemen next door speaking in normal volume levels. They had their tv quite low, yet we could hear every word. It made us very uncomfortable. We chose not to make a fuss out of it since we had a terrible drive in and we were only staying one night. The bathroom was TINY.
Location Beds were lopsided, couldn't sleep on it.
Walk into the grand lobby and you feel like you're part of Chicago history. The rooms are a little small.
Location was great. Near millennium park and downtown attractions Never experienced worse hotel staff than this. From the bell man to reception to guest services
großes Zimmer mit fantastischem Blick auf den Fluss und die legendären Wolkenkratzer der Innenstadt. Lage ideal, zu Fuß zur L, mit Wassertaxi zur Metra. Geschmackvolle Lobby Info an der Rezeption zum Nahverkehr nicht richtig
zentrale Lage, aussergewoehnlich grosse Zimmer, freundliches Personal kein Restaurant im Hotel, stattdessen kleines Cafe und Zimmerservice
die herrliche Lage mit dem Blick auf den Chicago River
Sehr gute Lage mit herrlicher Aussicht. Geräumiges Zimmer, sehr gutes Preis-Leisungsverhältnis Nein
Lage, Sicht auf Lake Michigan und Mitarbeiter Technischer Zustand von Bad
Die Lage an der Michigan Avenue ist ein Traum. Man kann vieles gut zu Fuß erreichen. Ansonsten sind Busse + Hochbahn in unmittelbarer Nähe. Gutes Frühstücksangebot!
gutes Preis Leistungsverhältnis Leider keine " Lakeview " CTA rückseitig des Zimmers
Frühstücksraum war nicht sauber! Kakerlaken!!!
geräumiges, ruhiges Nicht-Raucher Zimmer mit begehbarer Garderobe. Nähe zu wichtigen Museen. Entlüftung im Bad mangelhaft, Geruch nach Zigarettenrauch drang aus Wannen- und/oder Waschbeckenabfluß oder Entlüftung. Teure Internetnutzung.(Dauer-)Streikende vor dem Hotel mit wenig Aussicht auf zusätzliche Sozialleistungen.
Das Hotel liegt zentral. Zimmer sing geräumigt (mit 2 Queensize Betten).Check in und Check out ohne Probleme. Das Hotel ist zwar sauber, aber man merkt dass es schon älteren Baujahres ist. Die Flure könnten etwas besser beleuchtet sein.
ausser der Lage, der grandiosen Aussicht auf den See und eines aufmerksamen Mitarbeiters nichts desinteressierte Rezeption, heruntergekommene Zimmereinrichtung, schmuddeliges Bad
Lage, Anbindung an public transport, Nahe zu Lake Michigan, Parks
Lage, repräsentativer Eingangsbereich Sanierungsbedürftige Zimmer/Bad