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the room was very spacious and wall arranged. The beds were very comfortable!! I do not believe I moved all night!
Everything was amazing. The room was HUGE, clean, and well-appointed. Felt like a $150/night room, but I only paid $65 or so. Will definitely find excuses to need a hotel again so I can go stay there again. :)
The room was awesome I recievd ate mail that said check-in by email. I did that and when we arrived the staff memory behind the counter said we never get those. I don't know what that is
Room was clean and convenient. This hotel was great when it was new, but now has aged past it's prime. But for the price it's a bargain. Good location, plenty of parking, and close to many shopping and dining options. No wow factor, big frugal factor. AC units starting to show age and can be a little noisy.
Clean, quiet,well maintained property located near dining and shopping.
Pillows were awful. AC was loud. Wallpaper was peeling. No source of hot water for tea. Used to be a really nice hotel, when it was Jumers. Going downhill fast. I see why it's so cheap. Won't be going back.
It is in a great location. Older and needs updating.
I like that was very clean and checking in and out was very fast. Good service! I plug in the small refrigerator and it make a loud noise all night long but I was too tired to unplug it ,
The room was clean, neat, attractive and well appointed. breakfast was $10.00. I headed off to McDonald's
The beds were super comfortable, my business partner was impressed with the complementary starbucks coffee. Unfortunately the furnace was out.
The room was clean. Everyone at the Front Desk was kind & helpful. The Breakfast Bar attendant was great... nice smile. Location was great right across from "Constitution Trail" for biking. Not having digital cable in room so we could watch the Cards/Giants Post Season game Sun. night. Also, the word "Tavern" has an older meaning to it. I would suggest it be changed to "Bar & Grill" or something more modern.
The staff was very nice, and the room appeared very clean. The breakfast buffet is better than most at mid level hotels, and the bar is very nice. That being said there were many small details that just seemed to not be as well maintained as in previous visits i.e. elevator kind of dirty, suggestion box falling off wall,etc. Small I know, but they add up. Was really annoyed I couldn't watch the Cubs game in my room, and we had an infestation of gnats. Refrigerator rattled, and even with the air set at 60 we were hot. I have always enjoyed staying here, but last time we stayed at the Hyatt, and pretty sure that is where we will return to next visit.
Front Desk personell were very helpful. Offered to assist with a smile. Room was spacious and comfortable. Breakfast was pretty good. Eggs were dry from sitting, Otherwise Breakfast was good.
Central location and close proximity to the Mall area were both positives. The staff was OK as long as honesty isn't a criteria. When we arrived, we were given the wrong room (one king bed does not work for a family of two grandparents, one adult daughter and a baby). We were told that they were sorry, moved to a two-queen bed room, and assured we would be given a different room the next day. When we went to the desk the next day, we were told that we were on a waiting list if there was a cancellation but no rooms were available--that they would call us if a room was available. They then put us back in our original room. Unfortunately we had pre-paid. They refused to issue a refund, citing the clause in the pre-pay agreement. We paid for the two-king room, were given a one-king and had to rent a room in a nearby hotel for our adult daughter and grand-child. The two-queen room we had on night one was filthy. The one-king room was cleaner. The fireplace in the one-king room did not work. They did not service the room everyday. It seemed to be a "by chance" sort of system--some days we had housekeeping, other days we did not.
Room was clean - comfortable & quiet - the staff was friendly - the rates were reasonable & they upgraded my room