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The grill and bar downstairs had great food for decent prices, the staff were all very friendly and the rooms exceptionally clean and accommodated all of our needs. I didn't like how close it was to the interstate. Over all a great place to stay. I believe if I would have stayed on the first floor rather than the third floor the road noise wouldn't have been as bad as it was.
Clean and large rooms. Very nice for the price.
Bed was great. Price was fabulous.
Central location and close proximity to the Mall area were both positives. The staff was OK as long as honesty isn't a criteria. When we arrived, we were given the wrong room (one king bed does not work for a family of two grandparents, one adult daughter and a baby). We were told that they were sorry, moved to a two-queen bed room, and assured we would be given a different room the next day. When we went to the desk the next day, we were told that we were on a waiting list if there was a cancellation but no rooms were available--that they would call us if a room was available. They then put us back in our original room. Unfortunately we had pre-paid. They refused to issue a refund, citing the clause in the pre-pay agreement. We paid for the two-king room, were given a one-king and had to rent a room in a nearby hotel for our adult daughter and grand-child. The two-queen room we had on night one was filthy. The one-king room was cleaner. The fireplace in the one-king room did not work. They did not service the room everyday. It seemed to be a "by chance" sort of system--some days we had housekeeping, other days we did not.
Front Desk personell were very helpful. Offered to assist with a smile. Room was spacious and comfortable. Breakfast was pretty good. Eggs were dry from sitting, Otherwise Breakfast was good.
Room was clean - comfortable & quiet - the staff was friendly - the rates were reasonable & they upgraded my room
Room was clean and convenient. This hotel was great when it was new, but now has aged past it's prime. But for the price it's a bargain. Good location, plenty of parking, and close to many shopping and dining options. No wow factor, big frugal factor. AC units starting to show age and can be a little noisy.
Friendly staff. Conveniently located to downtown, airport, and restaurants. Great value for the price. Located next to Tony Roma's. The bed mattress was not very comfortable, it seemed very lumpy. Otherwise, it was a rather nice place to stay.
The hotel was nearly empty on 12-25-15 Christmas. But they still choose to put us next to an employees families young children who where yelling and banging into our wall where our bed was. Asked for ear plugs, they had none. It really set us back being overly tired for our road trip to Florida. I will never stay here again.
It is in a great location. Older and needs updating.
I like that was very clean and checking in and out was very fast. Good service! I plug in the small refrigerator and it make a loud noise all night long but I was too tired to unplug it ,
The room was clean, neat, attractive and well appointed. breakfast was $10.00. I headed off to McDonald's
The room was clean. Everyone at the Front Desk was kind & helpful. The Breakfast Bar attendant was great... nice smile. Location was great right across from "Constitution Trail" for biking. Not having digital cable in room so we could watch the Cards/Giants Post Season game Sun. night. Also, the word "Tavern" has an older meaning to it. I would suggest it be changed to "Bar & Grill" or something more modern.
The beds were super comfortable, my business partner was impressed with the complementary starbucks coffee. Unfortunately the furnace was out.
The room was dirty, with dirty wash clothes laying on the floor when I arrived. There was patch work done to the walls with no paint. The walls had many stains, scuffs, and mystery substances. The ice bucket had some sort of syrup all over it and in it. The bathroom had toothpaste all over the walls, the counter had not been wiped and there was someone else's facial hair trimmings all over. The wash cloths had holes in them as well. Can't say I would stay here again.