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Comfortable beds, good breakfast spread, bargain price room door severely stuck. had to push very hard to get in room.
The nice bed was the only redeeming part of our experience. Bathrooms in all 3 rooms we saw were not as clean nor serviceable as travelers expect. Mold, mildew, leaking toilet and less than pristine tile around the paper holder made me want to leave! Then our room service meal was sparse, definitely not restaurant quality. Even my dog wouldn't eat it!
The hotel was top quality and we really enjoyed our stay. It was well located for our purpose and the staff was very friendly and helpful.
Love the setting and the staff. The bar area is very nice for socializing. The food is very good too! No coffee maker in the room. Phone did not work right. On a positive note, the kitchen gave us a free pot of coffee. Breakfast is advertised as part of the package, but only continental as you had to pay $5 more per person for the breakfast Buffett. This was my second stay and was a little disappointed this time around.
A separate door so that you can have your privacy in the bedroom. I did not realize that the pool would be closed I was looking forward to it
Looked nice. Close to the interstate. My wife and I were traveling with our 1 yr old daughter for a wedding in Lexington. Our baby got sick that night so instead of trying to get her to sleep in a strange place we decided to pack up and head home. Because we were in such a rush and focused on our child, we left 3 of my wife's shirts hanging in the armoire. We called back to the hotel as soon as we realized this the next morning and were told housekeeping "did not find these items". There is no doubt where we left them. If they could not be found the next day, it's because housekeeping had taken them. It was our mistake for leaving items behind and I'm sure the hotel has a policy relieving them of responsibility for lost items, but I would expect human decency and professionalism to come before 'policy'.
Excellent price, clean and well maintained. Easy check-in and the pool was warm. The rooms were clean and had everything you expected in a hotel stay. Great for just a night.
They did not have the room we had reserved- we had to accept a different room type. Was told that can happen if you don't reserve directly with the hotel. The next morning we were woke up to alarms going off and made to stand outside for 30 mins while the fire department clear the hotel because of a false alarm (something wrong with system).
We had such a fun weekend in Lexington! I loved that Campbell House was so close to downtown- it took us about 10 minutes to drive in to all the shops and bars. The lobby was beautiful, our room was perfectly adequate. The set up of the hotel is a little confusing, but upon checking in, I was given a map of the grounds so I could find my way around. My only real complaint is that the halls and elevator were really dark.
Beautiful decor and hotel. Decent location if you're visiting in town for work or pleasure. Booked for my spouse to take a short two-day break. There was ample noise, from both ambient sources like plumbing, and guest noise from the hallway and adjacent rooms to keep my spouse from relaxing. Indoor pool was down for maintenance, and unable to use. Bugs frequented both the bathroom and hallways. Nothing too serious, but definitely noticeable. I also requested, by calling directly, that they not share the bill with the guest (my spouse). This was supposed to be a nicer hotel, and the nicer price tag came with it. However, I knew my spouse would not appreciate the accompanying cost. They still gave a bill and that only aggravated the unpleasant stay.