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We had everything we needed -- a comfortable bed to sleep in for the night at a price we liked. There was a power outage during our stay -- it made getting ready a bit difficult. It also made breakfast a little complicated -- coffee ran out, toasters didn't work, etc. The hotel is undergoing renovations, but I'd assume a generator or some form of backup would be available.
Comfortable bed Informed by email my last day that amenities were closed and 150 deposit put on card many rude employees good weekend breakfast but week day very stripped
This place is gross. There was a kitchen fire and it is under construction. All the workers stand by the entrances smoking and eating the weak continental breakfast. Do not take your kids unless you want them to learn how to swear. Also, was watching the news when I woke up, and the Waffle House next door was just recently robbed. Stay away.
beautiful facility; courteous staff Internet access should be included in the price of the room; even Days Inn and Super 8 have managed to do it, you'd think Marriott could.
Indoor out door pool Did not like a joining room , or that refrigerators are only available upon request. For three hundred bucks per night I could have done much better.
Love the setting and the staff. The bar area is very nice for socializing. The food is very good too! No coffee maker in the room. Phone did not work right. On a positive note, the kitchen gave us a free pot of coffee. Breakfast is advertised as part of the package, but only continental as you had to pay $5 more per person for the breakfast Buffett. This was my second stay and was a little disappointed this time around.
Very nice decoration
The location was great, the rooms were comfortable. The staff was accommadating when I called requesting to check in early. The room could have been a bit cleaner. I saw floss on the floor between the bathroom and the room which was not from me. It is nice being in the city center but it is also very loud, they do offer ear plugs though. Lots of sirens in the city.
The staff was very friendly. I really liked the on site restaurant. The locations was very convenient. The bathroom in my room was a little dated and dingy.
I had never heard of the Guesthouse Inn and Suites. I saw that they had been recently renovated within the year (according to the desk clerk). I've stayed at "recently renovated" places before, but this was very nice. I brought a group of teens and we had a nice time. Breakfast was perfect. The rooms were very nice and clean. There are no elevators. We had large suitcases, but strong young backs so we could handle it. An elevator install would be good. Probably would cost the hotel $100,000, but would be more appealing to return guests with physical limitations. We had to ask for soap for the sinks in the room which we thought was kind of funny.
Staff was great and very helpful. Rooms were more than adequate. Breakfast was a little lacking but it was free so it fulfilled the what it promoted.
Front desk staff very nice. No wifi entire stay. Everyday the room had not been cleaned incorrectly.One day they emptied only one trash can.next day they didn't leave any wash cloths. They didn't have any ink to make any copies then they changed me $1.00 to make the copies but if they had wifi I could of printed my own copies. .
We had a wonderful romantic weekend that could not have had a better atmosphere. Thank you.
Looked nice. Close to the interstate. My wife and I were traveling with our 1 yr old daughter for a wedding in Lexington. Our baby got sick that night so instead of trying to get her to sleep in a strange place we decided to pack up and head home. Because we were in such a rush and focused on our child, we left 3 of my wife's shirts hanging in the armoire. We called back to the hotel as soon as we realized this the next morning and were told housekeeping "did not find these items". There is no doubt where we left them. If they could not be found the next day, it's because housekeeping had taken them. It was our mistake for leaving items behind and I'm sure the hotel has a policy relieving them of responsibility for lost items, but I would expect human decency and professionalism to come before 'policy'.
breakfast, complimentary drinks, beautiful, kind staff, romantic, good location, quiet
Beautiful decor and hotel. Decent location if you're visiting in town for work or pleasure. Booked for my spouse to take a short two-day break. There was ample noise, from both ambient sources like plumbing, and guest noise from the hallway and adjacent rooms to keep my spouse from relaxing. Indoor pool was down for maintenance, and unable to use. Bugs frequented both the bathroom and hallways. Nothing too serious, but definitely noticeable. I also requested, by calling directly, that they not share the bill with the guest (my spouse). This was supposed to be a nicer hotel, and the nicer price tag came with it. However, I knew my spouse would not appreciate the accompanying cost. They still gave a bill and that only aggravated the unpleasant stay.
We had such a fun weekend in Lexington! I loved that Campbell House was so close to downtown- it took us about 10 minutes to drive in to all the shops and bars. The lobby was beautiful, our room was perfectly adequate. The set up of the hotel is a little confusing, but upon checking in, I was given a map of the grounds so I could find my way around. My only real complaint is that the halls and elevator were really dark.
Under reconstruction. Noisy. Windows covered in opaque plastic