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Everything about this hotel was great, it was close to the local attractions and shopping, but it was not located directly on a busy Blvd. The service was great, everyone went out of their way to be helpful and friendly. The hotel restaurant served delicioud food and their hrs. were helpful, 06:30 to 24:00
Nice room and good staff No
The room was well maintained and supplied. We booked this hotel because it advertised that it had an airport shuttle. If you really want to know about our bad experience you need to provide a greater amount of space. In short no shuttle and it cost me $25 for a Taxi.
The food and the people who work in it No It´s what I looking for
great job!!! Keep up the good work!!!!! I'd recommend you guys.
I was there for 7 days and the internet was not working i called they promised they will fix it but nothing
I liked the fact that Hotel Terranova was in the heart of the leather zone. It was very convenient for shopping. I also appreciated having breakfast included. Also having bottled water in the room was nice. The noise echoing in the lobby and hallways (I stayed in room 107) was terrible. The noise of hotel staff talking and carrying on at the reception desk and lobby during the night forced me to call the reception desk at 3:00 A.M. and complain. Someone at the front desk said he would "check" on the matter. The noise subsided considerably after that. The bathroom in my room had an annoying puddle of water on the floor inconveniently in front of the sink so you could not help but step in it. Not sure where it came from but suspect it came from the shower.