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Quiet during the week but very busy on weekend with local guests. Many families. The hotel rooms have a mold problem that affected both my husband and my lungs. Nietyher of us have serious lung health issues but if we did this would be a big problem. The ceiling in our bathroom had visible mold. We stayed in two separate rooms, both smelled moldy. Our friends also talked about mold smell in their rooms.The beds are unusually hard and had rubber mattress protectors that were very uncomfortable. Beds need upgrading.
Loved the beach and location. Also most of the staff were very nice and helpful. Showers were huge and very nice. Taxis from the airport cost like $40 but should cost maybe $20. Ocean view=barely if any ocean view. Food mostly verrry mediocre/gross. Rooms very uncomfortable. Plastic over matress makes you sweat. No wifi in the rooms. Just when your outside. Other all inclusives ive been to have ppl bring you drinks. Here you had to keep getting up to get them.
staff was very friendly,food was ok,room was very clean and good for mexico.
great staff, great pool, great location, good food they allow smoking in the restaurant by the pool and there were many heavy smokers - ruined the experience of dining in the lovely restaurant; they should ban smoking in all restaurants and in the lobby as well.
I liked the attention, cause first when i arrived they gave me a room where the a/c was not working ok! but they immediately changed me the room without any problem! I think they should have a little more food variety, but ok!
All of the staff are friendly and efficient. Our 2 rooms were ready when we arrived. The lobby is open and attractive. Our rooms were not luxurious, but were nicely furnished and sufficiently spacious, with small, but comfortable balconies with ocean-view. It was only a little disorienting that our pool view was of the hotel next door, and our wi-fi connected us through that hotel's system. The washrooms are large and attractive with a large, really nice floor to ceiling shower enclosure. The pool is great, with a consistent 4 ft. depth. At one end, one can swim to the bar, where the depth becomes shallow, so that you can have a beverage while staying in the pool. The only 2 drawbacks are that, in Aug., the heat and humidity are intense, and the upstairs corridors are all glass-enclosed and not air-conditioned. Just by going from our room to the lobby downstairs, I was sweating so profusely that I could have easily returned to the room to shower again. The other negative is t...
If you want to lose all your money this is the resort to come to. To start, our room 2027 was extremely dirty. When we first arrived there was puke in our toilet already, and it appeared to not have been cleaned at all since the last guests. Also there was a trail of drips coming into our room from the room above ours that honestly looked like dried blood and there was a LOT of it. We mentioned it during our stay but it was never cleaned. Also my boyfriend was robbed 220 USD. The strange thing is is it seemed as if the person who took it knew exactly where to look because nothing else was missing only cash right from his wallet, his bag was even zipped back up. I do NOT trust the employees they barely spoke any english or at least pretended not to and would not do anything about the stolen cash. Also i showed security that i could break into our own room just by slipping the card between the door and lock so it was THEIR responsibility and liability that it was taken. The head of secur...
Good tourist class hotel with friendly staff. Clean public spaces and rooms. Food is the only dissapointment; but many good restaurant choices across the street in the plazas. Room maintenance issue was quickly resolved. Been there five years in a row and keep going back.
We have stay at this hotel at least a dozen times and we will continue to come back. They have great staff and an outstandingcaring general manager.
We really enjoyed the hotel. The service was always friendly and responsive. We were surprised that we did enjoy the food, mostly appetizers, breakfast and lunch at the hotel. They did a wonderful job of preparing the fish that was caught on our fishing trip .We knew we would be back when we were checking out. We were there for a week and met so many guests that had been going back for years.
I would recommend this hotel. People are very pleasent. It was peaceful, great for just relaxing.
We had a wonderful time in Ixtapa where we stayed at the Dorado Pacifica. We went with friends who were returning for the seventh time. My husband and I understood why our friends keep going back to the same hotel. It was situated in the middle of the Ixtapa hotels along the ocean and across from the market and restraurant area. The staff of the Dorado Pacifica were very personable. The restaurant and bell staff greeted us like old friends. The rooms were comfortable and the pool area was great. We joined the bocce ball games, watch water volleyball and other activities. I recommend the Dorado Pacifica to new visitors to Ixtapa and to old visitors if they aren't staying there already.
Loved staying here. It is a family based hotel, so expect family hours. Pool bar closed at 6PM. not a huge resort, but a few high quality restaurants. Better than most resorts I haves stayed at in Mexico.
Although we are not fans of the A/I format, it was better than we expected. There was no problem getting any drink and most foods requested. The food was generally very good but did get a little tiresome after 2 weeks but there are still the excellent restaurants nearby. We just hope they will be able to survive with so many hotels going A/I. We probably would go back as we love the Dorado, especially their staff, Felipe, Jorge, Saul, Antonio and so many others. Our only concern would be the A/I. We would like to have a choice or maybe just A/I breakfast.
We could see the improvements made from last year with the all inclusive restaurants. The food is very good. Service around the pool is second to none. Allehandro was our waiter all week. We seldom had an empty glass... except when they ran ran out of beer 3 times! Remember folks with all of us from the midwest.. especially Wisconsin we're a bunch of beer fans.. as opposed to Bear fans! lol The pool staff really makes your day around there. Alberto, Himer, Lisbeth, and Bianca keep everyone entertained and brighten your day. Hope to be fortunate enough to return next year!
The hotel was very nosiey, dirty elevators and the food was vengeful. Especially the 'kosher' turkey/bacon. The room had a nice view, and was cleaned well. Typical problems at checkout with extra charges.
We stayed here just one night because we were not starting our timeshare until Saturday. We had so much more fun here in one night that the whole week at the time share. Great swim up bar,friendly staff, fun activities and great weather. It is just a great place to stay.
My wife and I stayed here for 5 nights in April '09. It was too pricy for us by my wife works for an airline and we got 50% off. Brand new hotel. Beautiful, oustanding service. Each room has it's own plunge pool. Very private. On a cliff. No swimming beach but they will give you bikes to ride down the hill to a public beach. Otherwise a 5 minute cab ride to Ixtapa or 30 minutes to Zihuatanejo. We stayed just before the swine flu epidemic made news. Of the 59 rooms only about 10 were full when we were there. Had the whole place to ourselves. The economy was really hurting the tourism there. Every night there was a small bucket of Coronas and chips and salsa in the room as a warm up for dinner. Staff would do anything to make your stay the best it could be. Beware you will be charged 10% gratutiy and another 18% taxes on top of the room rate. I assume this is common in Mexico at 5-star hotels. Two very nice negative edge pools on the property as well as a fitness center. We would definit...
perfect location very good staff service exelent reception service nice evening enterteinment shows , dance contest karaoke etc too many kids (hotel policy) children under 8 unlimited ? stay free even worst the lobby bar //////////// adult only ////////// serves no alcohol drinks to children on late hours