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Take this hotel off your list especially if you might need any assistance from the Bell Staff or Valet. Experienced non-existing service on last 2 visits. Staff not busy and chapping with each other but don't expect them to even offer to help with any luggage or items you are carrying in or out. Not what I thought was standard for Hyatt but I now know different.
Desk staff was great. Offered complimentary appetizer via room service as gift to celebrate birthday of son (reason for trip). Cleanliness of room somewhat lacking. Doors to bathroom slide together. Didn't 'match' thus privacy greatly limited for both aural and visual. Room small. No little half refrigerator or microwave. Just expected a few more room perks for $300 a night tab. Most I've ever paid for hotel room this small.
The Christmas decirations Nothing
VERY nice room (especially for the price we paid). The staff was courteous, the free breakfast was very nice. And, most importantly, the bed was extremely comfortable! The hot water in the shower was scalding hot. Fortunately, I checked it before jumping in. That's a minor complaint on an otherwise excellent stay.
Loved the layout and very spacious with everything we needed. Brought the dog and it was perfect. Great value! Bed could have been a little more comfortable.
Clean rooms, friendly staff and a very nice hot breakfast. Front doors of hotel are locked at night for increased security, even though thet front desk is manned 24hrs. All you need is your room key to get through the front doors when returning late. Would definitely stay here again.
This was the first time we have ever stayed at a Drury Inn. We always stayed at Embassy Suites, but here it was $40-$60 cheaper a night than Embassy. We still got our breakfast, maybe not as big as Embassy but it had all you needed then some. I cannot say enough about the staff...They were wonderful. Everyone spoke to you, asked how everything was and just talked to you like they were very interested in you. This was by far the BEST hotel staff we have ever encountered!! Kudos to the staff and management team. We will definately staff there again!. The 5:30 meal was awesome with free food and drinks. Enough to make a meal and save even more!
We couldn't have asked for more in a hotel! I truly felt as if I were at a super expensive hotel, when I really got an excellent deal. Where else can you get 3 free alcoholic beverages, and DINNER for FREE between 5:30-7:00 EVERY NIGHT?!?!?! Only at the Drury! Staff was excellent, rooms immaculately clean. ABSOLUTELY RECOMMEND!!!! Close to EVERYTHING!!!! You won't be sorry :)