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Take this hotel off your list especially if you might need any assistance from the Bell Staff or Valet. Experienced non-existing service on last 2 visits. Staff not busy and chapping with each other but don't expect them to even offer to help with any luggage or items you are carrying in or out. Not what I thought was standard for Hyatt but I now know different.
Good location and decent price. No fridge in room.
We liked the location. It was nice to be able to be right downtown. First the pool was closed for re modeling. Why would you close the pool during the middle of summer? We were hoping to at least have a refrigerator in the room. Having to pay full price for parking during the weekends was shady since I could've parked a couple of blocks down the road and paid $2. I told the valet I didn't want to continue my valet parking after 1 night and they charged me for all 4 nights. The king size bed was uncomfortable and didn't have a fitted sheet so every night we had to get up and fix the bed so we weren't laying directly on mattress.
Convenient location for my purposes. I stayed 7 nights. The housecleaning was below par. They didn't vacuum even though the floor (my fault) got dirty once. The refrigerator barely kept items below room temp. Informed front desk. They supposedly worked on it but it never worked right.
We stayed here several nights well in town for a wedding. The hotel was very clean, rooms were spacious with a small refrigerator and microwave. They had a small gym, which I used, all equipment was in working order. The area with the Pool and hot tub were very clean. Large assortment for breakfast and it was all compliments of the hotel. The staff was very nice! Very close to the highway making getting around very easy. We had to travel into the city of Greenville for two nights (for convenience to walk to events we attended) and stayed at a 5 star hotel that cost us twice what we pd. here and they had none of the amenities I described above ( except they too had a gym). Very relaxing atmosphere and clean!! Would definitely come back to stay here while in Greenville again.
The room was clean. The mattress was unusually soft. Also the front desk failed to provide directions when asked, that would allow us to connect to the hotel's wi-fi service.
Extremely pleasant customer service from all areas of the Hotel. Very friendly people who were bending over backwards to assist our travels - more than satisfied.
The thing I love most about Marriott, are the very comfortable beds. It's always clean, and the staff is professional. Charging $$ for wifi, in this day and age, is robbery.
VERY nice room (especially for the price we paid). The staff was courteous, the free breakfast was very nice. And, most importantly, the bed was extremely comfortable! The hot water in the shower was scalding hot. Fortunately, I checked it before jumping in. That's a minor complaint on an otherwise excellent stay.
Loved the layout and very spacious with everything we needed. Brought the dog and it was perfect. Great value! Bed could have been a little more comfortable.