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Desk staff was great. Offered complimentary appetizer via room service as gift to celebrate birthday of son (reason for trip). Cleanliness of room somewhat lacking. Doors to bathroom slide together. Didn't 'match' thus privacy greatly limited for both aural and visual. Room small. No little half refrigerator or microwave. Just expected a few more room perks for $300 a night tab. Most I've ever paid for hotel room this small.
Take this hotel off your list especially if you might need any assistance from the Bell Staff or Valet. Experienced non-existing service on last 2 visits. Staff not busy and chapping with each other but don't expect them to even offer to help with any luggage or items you are carrying in or out. Not what I thought was standard for Hyatt but I now know different.
The breakfast was dope, the beds were great, employees are some of the best. Rooms don't have have refrigerators for some reason and the ac hardly worked.
VERY nice room (especially for the price we paid). The staff was courteous, the free breakfast was very nice. And, most importantly, the bed was extremely comfortable! The hot water in the shower was scalding hot. Fortunately, I checked it before jumping in. That's a minor complaint on an otherwise excellent stay.
Loved the layout and very spacious with everything we needed. Brought the dog and it was perfect. Great value! Bed could have been a little more comfortable.
This was our first stay with Drury Inn and if they are all this nice, it won't be our last. We were on the 7th floor on the side away from the interstate which was very quiet. Very fast elevators make quick trips to the lobby. Friendly helpful staff. Even janitors say hello like the staff takes pride in the hotel. Maybe they give them stock in the company? Fluffy soft pillows and comfortable beds. Not too firm like some other chains. Temp control by thermostat worked great. Everything looked new. Really nice pool with indoor/ outdoor feature. You can swim from one side to the other and pool seemed to be heated, although I don't know for sure. Three treadmills in the exercise room and one bike. Felt roomy compared to others I have seen. B'fast area was particularly spacious. They have free hot popcorn in the afternoon/ evening and drinks served for business travelers. The hotel is right off the interstate south of 85. Lots of great restaurants across the street like PF Chang, Mimi'...
Clean rooms, friendly staff and a very nice hot breakfast. Front doors of hotel are locked at night for increased security, even though thet front desk is manned 24hrs. All you need is your room key to get through the front doors when returning late. Would definitely stay here again.
I appreciated the amenities ... including the breakfast menu where especially the scrambled egges were delicious and hot. I loved the variety of both the breakfast and the evening 'snacks'. The hotel staff were friendly and helpful. Thank you for a great stay and look forward to returning to one of your facilities in the future!