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We liked the location When we arrived, there was a line out the door. People trying to check in and only two women working the desk, a third woman later joined them. People had been through the line several times, rooms were not ready, we'd hat appeared to be the msnager. Sat in an office and appeared clueless. There Was A Sense Of Anger IN THE CHECK IN line. Elevators are way too slow, had to wait up to five minutes for elevator and sometimes it never came so we took the stairs. Maintenance was working, loudly outside our room at 7am one morning, woke us up.We used part of our stay looking at other places to stay.
The view was amazing from the surf building! Stairwells and elevator were very dirty. Rooms need some updating. Rooms were not cleaned properly.
The pools and closeness to beach nice. Old buildings not updated some areas in bad shape. Not enough signage to direct you. No security, people smoking where they should not be.
Nothing Paid for a room and didnt get what i paid for
Excellent room and right on the beach.
I liked the cleaningness Didn't like that the office checkin was a bit far off, it shows a disconnect btw management and clients. Didn't like that the hotel didn't offer any water spots like jet ski rental or boat rentals. Didn't like the fact that there was no decent restaurant in the facility for breakfast, lunch etc. It meant you needed to leave the hotel often for quick stops which takes the relaxation out of the vacation
I really enjoyed everything about the Resort, when we arrived they upgraded us so for less than $200 per night We were able to enjoy a luxury hotel. I wanted to stay an additional night but they couldn't accommodate that.
Room was divine! Room service was EXCELLENT!!!! that we didn't get to stay longer!
Room was never cleaned correctly. Very disappointed
The hot tub was nice, until it stopped working. The fact that they give me a very bad room at first then I had to upgrade for a better one.
We only stayed here overnight, but the hotel was within walking distance to just about everything we wanted to see. The front desk was very nice, called to ensure the room was ok, and even got us a cab so we could go to the Pirate's Voyage without having to drive. We were really looking forward to hanging out in the pool/hot tub with a few drinks after our early dinner reservations. However, the bar at the pool closed at 6 pm. Sure, there was a bar fairly close by that we eventually ended up at, but we would have preferred to stay on site.
Oceanfront Efficiency with plenty of room for my daughter and myself. Didnt have to drag a cooler around to have food and beverage in the room and even table and chairs to have a sit down meal. Great view of the Ocean in room 1062 from our "livingroom" and balcony. Great place for a winter shopping vacation. Toilet paper and towels were a little thin.
View Lack of hot water in shower
Very clean rooms, great veiws from the ocean tower suites Upon entering building was greeted by an front desk employee that acted and looked like she didnt want to be there. Very strange layout of the way to get to elevators for the ocean tower rooms.
View. Is nice. View