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We liked the location When we arrived, there was a line out the door. People trying to check in and only two women working the desk, a third woman later joined them. People had been through the line several times, rooms were not ready, we'd hat appeared to be the msnager. Sat in an office and appeared clueless. There Was A Sense Of Anger IN THE CHECK IN line. Elevators are way too slow, had to wait up to five minutes for elevator and sometimes it never came so we took the stairs. Maintenance was working, loudly outside our room at 7am one morning, woke us up.We used part of our stay looking at other places to stay.
the room was out dated and nothing like the pictures
The view was amazing from the surf building! Stairwells and elevator were very dirty. Rooms need some updating. Rooms were not cleaned properly.
I liked that they have their own pier. And are right on the beach. The room was nice. Outward appearance of the hotel is not very nice. Elevators smell so do the staircase. Pools are nothing fancy. VERY limited parking
Nothing Paid for a room and didnt get what i paid for
Staff was very nice!!! Was very disappointed as I booked a king room and upon checkin none were available. Bathroom door squeaked horribly. Refrigerator leaked into the floor and needed defrosted.
We liked the proximity to the beach. When booking this room, I did a great deal of research. I read reviews, I scanned hundreds of pictures, studied accommodations and compared them to prices. This hotel had beautiful pictures and some pretty good reviews, so we decided to give it a try. The first thing we saw (and smelled) upon arrival was giant dumpsters of trash and men were shoveling it out of the building into the dumpsters. We checked in just to use the pools because our room wouldn't be ready for a couple of hours. We had to go find parking across the street before we could swim. The hotel was very crowded so we walked around for awhile looking for a place to leave our things. Before we could find a chair, a security guard asked us where our arm bands were. We hadn't been given any armbands so we had to lug all of our stuff (including our eight month old daughter) back to the registration office to get them. The resort boasts it's number of pools but each of them was warmer than some baths I have taken. We eventually ended up at an indoor pool where a lady was sitting right next to us smoking. After a couple of cours our room was ready. I was excited because it was advertised as ocean-front. When we got into the room, our balcony overlooked the parking lot. There was a mini fridge which we had planned on keeping our sandwich meat and our daughters food in, but it didn't work, so we ended up traveling to and from the ice machine several times to keep our things cold.
Some construction going on but other than that it was perfect. It is off peak so I understand doing the construction now. The staff more than made up for any of that inconvenience though. Wish they had a shuttle service to Broadway at the Beach for shopping and entertainment. Great winter rates on ocean front suite. Would love to come back with the kids this summer.
Breakers Resort failed to bill Hotels.com for our stay which was purchased two months prior. Breakers had billed us again for the stay and I contacted Hotels.com the following day after checkout to investigate the billing problem. They contacted Breakers and resolved the billing issue. Breakers later contacted me and apologized for the billing issue and explained they were crediting our card account and waived the standard resort fee. The prompt response was much appreciated! Enjoyed our stay and will recommend Breakers Resort
We only stayed here overnight, but the hotel was within walking distance to just about everything we wanted to see. The front desk was very nice, called to ensure the room was ok, and even got us a cab so we could go to the Pirate's Voyage without having to drive. We were really looking forward to hanging out in the pool/hot tub with a few drinks after our early dinner reservations. However, the bar at the pool closed at 6 pm. Sure, there was a bar fairly close by that we eventually ended up at, but we would have preferred to stay on site.
Loved the ocean view, heated pool and jacuzzi, 2 min walk to beach, parking right next hotel. Last min, they ask for a $100 deposit, they said it was a pending authentication, but bank recorded it as a purchase...been 2 days haven't received deposit back yet...
The setup outside
I really enjoyed everything about the Resort, when we arrived they upgraded us so for less than $200 per night We were able to enjoy a luxury hotel. I wanted to stay an additional night but they couldn't accommodate that.
The 2 bedroom suit was fabulous, it had a kitchen , fireplace and great view! Only thing I didn't like was there was no fruit,Danish or juice with the free coffee in the morning,
Room was never cleaned correctly. Very disappointed