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There was not one thing I liked about this property. As a frequent users of this chain thus property was a disappointment. The staff was rude, the property was dirty. The staff complained about being overworked. My room was not acceptable and they refused a room change.
Nice quality linens. Front desk staff were all very customer oriented and professional. Breakfast was very nice and area large enough to not feel crowded.
The hotel seemed pretty clean. The 24/7 cookies were pretty good. Location is convenient to hwy and many restaurants. Did not like the handicap bathroom. It was a lil odd. The hotel staff always seemed to be absent from the frontdesk or on the phone. Everything was fine, otherwise.
great pool, adequate breakfast, responsive and attentive staff they need to attend to cleanliness more carefully. Though the room looked clean, it was only on the surface. Bathroom baseboards were very dirty. There were creepy white stains on the seat and arm of the upholstered chair. We washed our hands a lot while in the room; fortunately, they provided lots of soap. The pool and deck area were very clean, as were the public restrooms and breakfast area.
I forgot a blanket there, called them an hour later and told them. I was later getting back by there to pick it up and they had gave me a reminder call. Got blanket and was on my way back to va.
Friendly staff, spent a relaxing night. Felt secure. The in room fridge was loud, didn't notice until the TV was turned off. Not a deal breaker.
Great location right off 95. Took me forever to find a place to stay online that didn't have complaints of bed bugs and dirtiness. This place is perfect for a one night stay. No breakfast that I saw. A/C unit did not work in the room. Fortunately, it was 50F outside so I just turned the fan on but the room was a bit muggy so A/C would have been nice. For some reason the bathroom floor flooded while I was in the shower. I didn't see any leaks and the shower curtain didn't have any holes so I have no idea where all the water came from.
Not too much - just that it was pet friendly and we could bring our cat into the room. Found sink drain plugged. Staff brought a toilet plunger to clean the sink where we brushed our teeth and washed our faces - UGH!!! Front desk clerk rattled of an obviously memorized "welcome" speech so fast that neither of us was able to really understand any of it. Another "guest" parked their truck with a refrigeration unit which ran all night right outside our window - noisy..
Location is good for the price. Someone got a key to my room and walked in to my room while I was in the shower. Ignored by staff
Very nice manager! clean rooms! Big rooms! Comfortable beds!! Excellent breakfast! Loved the muffins! And fresh juice i think! Loved the small nutella packets! Free and fast wifi! They have a pool and a hot tub though i didnt use it. A bit on the expensive side. Room service would have been good since it was expensive already.
Easy access from I95. Very comfortable bed. Great breakfast. TV had a loose cable connection. I had to fiddle with it to get it to work- temporarily- before it quit altogether.
excellent breakfast menu clean breakfast area very nice helpful staff thank you for only having the weather on the TV and not the depressing news,,,,which is not always good for families with all the ugly topics no newspapers available
Rooms very clean. Best value for your money Nothing