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The maintenance man was very helpful. Breakfast was pretty good. Original room key didn't work. In the room, TV didn't work. Changed rooms, the room was smaller with no chair and very cramped. Saw bugs in bedroom and bathroom.
The lobby was very clean, check in staff was super friendly. I liked that there we're several entrances so I didnt have to walk very far. The beds were clean and soft and the towels were in good condition. Room was clean as well. Rate was reasonable for the area
Good people and very comfortable. Lack of security in parking area.
good workout facility hard to get a hold of staff TV reception horrible
The hotel structure is exquisite, architecturally. The interior design is timeless with eclectic accents. The two sculpture heads in the lobby are a wonderful surprise. The front desk and room service delivery staff were extremely good and concerned about our happiness, But the room we had was next to the stairwell and ice machine. All night long the heavy door to the stairwell opened and slammed. The ice maker made noise constantly and we couldn't sleep. We put our room service order form out at 9:30p for breakfast the next morning. The order form was collected and lost by room service. We re-ordered and the food was horrific. Worse, the Starbucks coffee they tout was weak, see-through, and tasted awful.
Location Rusty towel bars; unexpected stay in poorly designed handicap access room; unique bar (in old bank vault) closed; ice machines on 4 floors inoperable; laundry chute door left open with no staff anywhere around making us glad we didn't bring our children with us. Will never stay there again.
Breakfast is excellent with made to order omelets and waffles as well as a good selection of other foods. Rooms were clean and comfortable. Doors allowed hallway noise and light in even when locked. Breakfast shut down at 9am on Thanksgiving day and Black Friday. And when it shuts down, it's OVER! Even the coffee goes away!
I stayed here for a conference being held so my job payed the bill. Very nice hotel but pricey... The staff was very courteous. Both the restaurant and bar served good meals. The common areas were clean. Internet was not free nor was parking. The bed was comfortable and I was unable to hear anything outside of the room which is always a plus (the hotel was pretty full because of the conference). But I have stayed in as nice and nicer hotels for 3/4 of the price...
As Marriotts go, this one is OK. The rooms are comfy & nicely decorated. The hotel is clean and offers convenient dining options. The concierge/front desk were quite satisfactory. At check-in, the clerk was confused about how I had made and paid for the reservation- which made my nervous. I had issues with my door key every time I needed to get into my room. No mini-bar; room service was late. Overall, quite comfortable and very convenient location. SMOKERS beware, though- you'll be going outside at all times of day and night.
Good accomodation downtown. I had arranged for a hotel shuttle to pick me up which turned into an hour plus wait. To their credit, the hotel comped me breakfast and apologized for the inconvenience. Cab fare from the Columbia airport is $25 plus tip...
went to relax in indoor pool cause im disabled and could have some fun with family. and for two of the 3 days pool was down. broke my heart and families too only live an hour away but wanted to relieve/relax so pressure off back and actually get to play with kids. paid an incredible amount to stay was basically our vaction for the year cause cant afford another. Pool was down all day on two of the days. All management said you booked 3rd party and its out of our control . well thanks for nothing but heartbreak and depression setting in killing me inside literally. dont know how much longer i have on this earth to spend with my kids and wife,but this is not what i need mentally