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Belgium waffles was the best part of the trip. Staff very courteous Curtains were ripped. Screen door was ripped off. Coffee machine was a hazzard waiting to happen, button was missing and exposed electrical wires. Pillows were small, bed not comfortable. Holes in towels. No vents in the bathroom
The lobby was very clean, check in staff was super friendly. I liked that there we're several entrances so I didnt have to walk very far. The beds were clean and soft and the towels were in good condition. Room was clean as well. Rate was reasonable for the area
The maintenance man was very helpful. Breakfast was pretty good. Original room key didn't work. In the room, TV didn't work. Changed rooms, the room was smaller with no chair and very cramped. Saw bugs in bedroom and bathroom.
Valet was pricey for Columbia
Stop by the rooftop bar at sunset for the best view of Columbia.
We really liked the atmosphere and the friendly staff. They made our stay very comfortable. The farmer's market on Saturday morning was a special treat with many great food options.
went to relax in indoor pool cause im disabled and could have some fun with family. and for two of the 3 days pool was down. broke my heart and families too only live an hour away but wanted to relieve/relax so pressure off back and actually get to play with kids. paid an incredible amount to stay was basically our vaction for the year cause cant afford another. Pool was down all day on two of the days. All management said you booked 3rd party and its out of our control . well thanks for nothing but heartbreak and depression setting in killing me inside literally. dont know how much longer i have on this earth to spend with my kids and wife,but this is not what i need mentally
I didn't want to leave the bed! The only problem was the shuttle to the hotel but the manager was great about making up for it!
Courteous staff. Great valet parking. Rooms acceptable but not spectacular. Flat TVs would perk up the property. Nice bath products. Some excellent views. I've stayed in this hotel half a dozen times and it's usually a good value for the money.
Great view and convenient to local bars and restaurants.
Breakfast is excellent with made to order omelets and waffles as well as a good selection of other foods. Rooms were clean and comfortable. Doors allowed hallway noise and light in even when locked. Breakfast shut down at 9am on Thanksgiving day and Black Friday. And when it shuts down, it's OVER! Even the coffee goes away!
Good location 1 o'clock in the morning the transformer and all of the electricity went out and made everybody evacuate the building And her around 4 o'clock they decided to let everybody back in but the power was not going to be fixed . So we had to get all of our stuff with no power to see on the top 9 floor to get another hotel which they said they would accommodate but they have not yet done so so I had to pay for two hotels and no sleep because I had to be up the same day at 7 o'clock so the time I got to the new hotel at 5 o'clock it was pointless trying to sleep . Hoping they will refund my money for the trip and the hassle of everything .
Staff were friendly. Lots of street noise. Sirens, train whistle. And long wait for shuttle.
Very nicely outfitted, high-quality hotel. Modern rooms and lobby. Beds are extremely comfortable and room/bathroom was impeccably cleaned. Entire staff is friendly and helpful. Great location in heart of city/USC campus. Very accessible with easy parking. This is where I will be staying every time IIn the area from now on. The price is extremely good for this level of service and accommodations. Literally not one thing.