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Good people and very comfortable. Lack of security in parking area.
Comfy bed. Ok food. Out of order door
Rooms clean, staff helpful. Continental breakfast is amazing TOP 5 in the country!. If I'm in the area again will certainly stay again. Had issue with keys card working with card reader on side door. But worked after 4 or 5 trys.
Rooms comfortable, clean. Breakfast included. Pool looked nice. Breakfast very basic. TV on dresses to side of bed making viewing awkward. Location not interesting.
Convenience to interstate and any necessary shopping for travel Cont Breakfast is ok to good. Staff has always been friendly and professional I stay at this hotel a couple times per year. My parents are snowbirds from upstate NY and I drive them down and visit them in FL. This is the stop I make after 12 hours or so of driving which only leaves me with 8 hours the next day. I have always been happy here. However this time the room left alot to be desired. Toilet had a major leak between the tank and the bowl. One that just couldnt be missed, it left massive flooding on bathroom floor. Granted not sewage but just the same unpleasant. There were no tissues in any dispensers either. We got in so late I was to tired to call up front and complain or switch rooms. We left 10 hours later anyway. I alerted the front desk at checkout. I will still comeback to this hotel this was just one bad experience.
Clean rooms, clean hotel Area looked shifty. Im a smoker and I had to go outside and I saw some sketchy things and people in the parking lots. Maybe they were customers also but they looked suspicious. I would have been better on the 2nd floor where there was actually a balcony patio. The 1st floor has a patio doors but it's really not accessible.
Right off the highway on the way to the Masters from RVA. It was quiet, clean and reasonably priced for that time. I don't think I would be happy paying those rates. We left before breakfast was ready, but it was looking good. The property was slightly aged, but in good condition. The neighborhood was a little sketchy. I definitely would not go for a walk off of the property.
The room was spacious clean and comfortable. Staff was friendly. Check in and check out was simple. I didn't encounter any problems. I am in the area often and have stayed here three times and never had an issue. I only wish the surrounding area had some more restaurants. Overall not too bad though.
First, I hope everyone in South Carlina has gotten through the mind boggling relentless storms that have battered the area.This hotel is a relatively short ride, mostly by highway , to USC. Price was reasonable being the many of the downtown Columbia hotels certainly work the supply and demand factor to the max on Parents weekend. Hotel has a nice outdoor pool and indoor hot tub. Breakfast was decent but nothing beyond standard. Hot and cold cereal, waffles, yogurt, etc. Bed was comfortable and employees were friendly and helpful. Walmart across street. Does seem to be in a good area. Were housing some construction workers who had stored some of their items outside their sliding doors making it appear like shanty town from the parking lot. Otherwise outside presentation was fine. Hallways were extremely warm and damp. AC in first room sounded like a freight train. Second room it was quiet and comfortable. All in all, I would definitely recommend this hotel when taking all factors into account.
Belgium waffles was the best part of the trip. Staff very courteous Curtains were ripped. Screen door was ripped off. Coffee machine was a hazzard waiting to happen, button was missing and exposed electrical wires. Pillows were small, bed not comfortable. Holes in towels. No vents in the bathroom
The rooms were very nice and clean. The pillows were small and not fluffy enough.
The lobby was very clean, check in staff was super friendly. I liked that there we're several entrances so I didnt have to walk very far. The beds were clean and soft and the towels were in good condition. Room was clean as well. Rate was reasonable for the area
Location I entered the property with s ankle injury and soft cast. While in shower I held onto hand hold bar and it collapsed and fell apart with large metal peices falling onto my leg creating tremendous pain Unbelieve you would approve a room for rental in that shadow.
Location Old, dirty, creaky floors, rusting hinges, noisy, etc. The housekeeping staff (and using that term for them is a stretch) was the rudest, kst inconsiderate I have ever encountered.
good workout facility hard to get a hold of staff TV reception horrible
Location Rusty towel bars; unexpected stay in poorly designed handicap access room; unique bar (in old bank vault) closed; ice machines on 4 floors inoperable; laundry chute door left open with no staff anywhere around making us glad we didn't bring our children with us. Will never stay there again.
Valet was pricey for Columbia
We really liked the atmosphere and the friendly staff. They made our stay very comfortable. The farmer's market on Saturday morning was a special treat with many great food options.
The staff was very nice, and the bed was wonderful! Rooms very clean Parking was not included in the price of your room. Valet was $22 a night, or you could park your own car for $16 a day in the parking garage. We got in at two in the morning, so this was kind of a problem, as I decided to park at the meter due to the expense. Breakfast is not included in the price of the hotel, although there are several restaurants around the hotel.
Valet was great , very prompt and courteous. Overall bad experience.Staff not personable. Room very cold and not very clean,(found hair in bath tub) Valet staff very nice. Breakfast room service disappointing. I will not recommend to friends and family
Stop by the rooftop bar at sunset for the best view of Columbia.
The hotel structure is exquisite, architecturally. The interior design is timeless with eclectic accents. The two sculpture heads in the lobby are a wonderful surprise. The front desk and room service delivery staff were extremely good and concerned about our happiness, But the room we had was next to the stairwell and ice machine. All night long the heavy door to the stairwell opened and slammed. The ice maker made noise constantly and we couldn't sleep. We put our room service order form out at 9:30p for breakfast the next morning. The order form was collected and lost by room service. We re-ordered and the food was horrific. Worse, the Starbucks coffee they tout was weak, see-through, and tasted awful.
Definitely worth the stay. Updated rooms in old historic building.
it was a beautiful historic building-not your typical sheraton.It looked more like a castle than a hotel. The rooms and decor were great I have already recommended it to many friends Lisa Clemons
Breakfast is excellent with made to order omelets and waffles as well as a good selection of other foods. Rooms were clean and comfortable. Doors allowed hallway noise and light in even when locked. Breakfast shut down at 9am on Thanksgiving day and Black Friday. And when it shuts down, it's OVER! Even the coffee goes away!
We have stayed here twice and both times I was very pleased with the service as well as the hotel. They also now have a Starbucks downstairs!!!!!
Best staff ever, very welcoming and helpful! Best staff ever, very welcoming and helpful!
As Marriotts go, this one is OK. The rooms are comfy & nicely decorated. The hotel is clean and offers convenient dining options. The concierge/front desk were quite satisfactory. At check-in, the clerk was confused about how I had made and paid for the reservation- which made my nervous. I had issues with my door key every time I needed to get into my room. No mini-bar; room service was late. Overall, quite comfortable and very convenient location. SMOKERS beware, though- you'll be going outside at all times of day and night.
Courteous staff. Great valet parking. Rooms acceptable but not spectacular. Flat TVs would perk up the property. Nice bath products. Some excellent views. I've stayed in this hotel half a dozen times and it's usually a good value for the money.
Good accomodation downtown. I had arranged for a hotel shuttle to pick me up which turned into an hour plus wait. To their credit, the hotel comped me breakfast and apologized for the inconvenience. Cab fare from the Columbia airport is $25 plus tip...
We were in Columbia for a nephew's wedding and his parents reserved rooms and held their reception here. From the moment we pulled into the unloading area it was nothing but incredible service! Everything was immaculate, the food in the restaurant was great. Our room was impeccable! THe beds were so incredibly comfortable, with down matress pads and comforters, six pillows on each bed... Our son wanted a portable crib so we called room service and they brought us a Graco Pack-N-Play. It was perfect! In the middle of the night (around 1am), my husband was sick and we needed some cleaning supplies and they brought them right up. Then, at 4am, my son woke up and wanted some milk. The kitchen was closed and the doors were locked, but they opened it up to get us some milk and brought it to us. The reception was incredible as well. The food was delicious and again, the service was great! The parking garage is attached to the hotel through a breezeway and is convenient and it feels safe to ha...
Great view and convenient to local bars and restaurants.
have been stayed twice in half year.Very friendly,helpful staff.The last time we checked in early,the room was not ready. We got free starbucks coffe coupon and free breakfast coupon.Room was ready in an hour when we were having lunch in the Center City Grille.We will def stay in there again!
My wife and I stayed at this beautiful Marriott while visiting our daughter at USC. From the moment we stepped out of the car, the bellman, Eugene, greeted us with his Southern charm. I can see why many guests stay at the Marriott in Columbia. With the exceptional service and great location, we will come back to this grand hotel several more times in the upcoming years!
I didn't want to leave the bed! The only problem was the shuttle to the hotel but the manager was great about making up for it!
I stayed here for a conference being held so my job payed the bill. Very nice hotel but pricey... The staff was very courteous. Both the restaurant and bar served good meals. The common areas were clean. Internet was not free nor was parking. The bed was comfortable and I was unable to hear anything outside of the room which is always a plus (the hotel was pretty full because of the conference). But I have stayed in as nice and nicer hotels for 3/4 of the price...
went to relax in indoor pool cause im disabled and could have some fun with family. and for two of the 3 days pool was down. broke my heart and families too only live an hour away but wanted to relieve/relax so pressure off back and actually get to play with kids. paid an incredible amount to stay was basically our vaction for the year cause cant afford another. Pool was down all day on two of the days. All management said you booked 3rd party and its out of our control . well thanks for nothing but heartbreak and depression setting in killing me inside literally. dont know how much longer i have on this earth to spend with my kids and wife,but this is not what i need mentally