Hotels in Cozumel

It is a very nice resort. I loved the all inclusive meals and drinks. It was so nice being able to go out to the pool any time of day or night. It was so relaxing and they had some fun events planned but lots of downtime and quiet too. The room was peaceful, extremely clean and well maintained... and I loved my balcony with the hammock on it. The water slides and swim up bars were fun. Room service all day and all night was nice. On more than one night, the crowded bar had no DJ until after the kids resort next door was done. They had his equipment out on an empty beach playing music to no one while everyone was upstairs ready for fun... but we had to wait for him to finish playing music for the kids. The songs that eventually were played was pretty boring... Macarena, The Wobble, Cupid Shuffle... its like they had a playlist of favorite group dance songs from long ago on remix and no real good music. It was played at every event, each day, multiple locations. We asked for special requests songs a few times and were denied. The food was unlimited... but no one was ever really happy with the taste or portions. It was either really low quality with too much... or really good and only a couple bites.

It was so wonderful it would be really hard to stay anywhere else.

This was our second stay at the Presidente ! We had a wonderful family vacation with our young adult children and teens . They said it was the best vacation ever ! The staff is friendly and helpful ! The snorkeling in front of the hotel is amazing . Scuba Du dive shop on premises was great also ! All of our chidren did the Discover Dive course with them and loved it ! Their staff is extraordinary as well ! We can't wait to return !!!

Our stay at this hotel was wonderful all week long. The staff was friendly, helpful and provided just the right amount of attention- it was there when you wanted it and was never imposing. The beach was clean, snorkeling right there, and the sunshine was spectacular. The spa was magnificent- again with a terrific staff. An added bonus- a wonderful tennis pro to provide a workout on the courts.

I love this hotel! The beach (s) are beautiful, the resort never feels busy even though we travel at prime time season over spring break. My only comment is that it is so expensive to eat at this resort! We try to go off site for supper, but even so just breakfast and poolside lunches cost almost as much as our hotel room (for my family of four). The hotel is super clean, our king size bed was the best. The hotel is looking a little tired and is needing a few cosmetic updates in the near future. We love the pro dive shop on site Scuba Du; and thoroughly enjoyed becoming PADI certified with Sandra who is the best.

This was our 3rd stay at the Presidente and it never disappoints! The hotel staff is always smiling and courteous, the concierge did a great job of recommending restaurants. The grounds are beautifully manicured and the beaches are very clean and very safe for the kids. Our room had a beautiful view of the sea and the new furnishings are very nice! The bed was extremely comfortable and the bath was large. My wife took advantage of the spa and the the staff at Scuba Du was great as always! If you do not see something on the menu the service was quick to accomodate your needs. Looking forward to our next visit!

This was our 3rd trip to the Presidente, the first since the major remodel. This remains our favorite hotel on Cozumel. Not the cheapest but certainly one of the best. Our only complaint remains the restaurant selection/variety. The food is expensive, but is very good. For our 12yo son, the choices get kind of limited after a few days. None the less, we will stay here again on future trips to Cozumel.

The staff was fantastic..helpful at every turn!!! The room was wonderful great view of the ocean..my room was upgraded at no extra charge..that was wonderful The resturants were great the food was better than I was expecting and the service was a little slow which was great for us since we like to take our time eating. Check in and out was the wonderful and everything was correct with the bill. The staff was so helpful even the smallest detail wasn`t a problem and if you needed room service it was on time and everything was hot or cold if ordered!!! Can`t wait to go back next year....thanks

Proximity to central area - quick walk to square. Be nice if they could offer snacks at happy hour time for a charge.

Good breakfast, good room

The hotel was clean and located in San Miguel. It had a pool on the second floor that overlooked the ocean (but the hotel is actually across the street). The view was great. The breakfast was great - buffet with made to order station. No direct access to the ocean.

Convenient to town, a good value for the money. Very friendly and clean. None

Staff were very courteous and accommodating. I was scuba diving the morning of check out and they let me store my luggage for the afternoon.

Free breakfast. No shuttle for transportation.

We've stayed here last year. We had such great experiences that is why we came back this year! We love the staff. Even though they don't speak much English, but they help you in every ways they can. The staff is very determine to deliver great/friendly customer services. I wish, down the line, they have room services. But this is just a minor...minor issue, which does not STOP us to return.