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Did not like having to pay for parking price is high enough to stay. So many other hotels near by do not charge for parking.
Super friendly staff, and the beds and pillows are amazing! Room service was a little $
the staff was very friendly and helpful. I had the pool to myself 2 mornings and it was well kept, nice jacuzzi. Cost of breakfast was a bit steep-a yogurt parfait and coffee was $11. The first night I stayed there it was really crowded and I could not find parking and had to come inside to the lobby to find out we had to park in a lot across the street. Was not a huge deal but it was so cold and windy and it was a long way to walk
Beds are very comfortable and location was great Felt like I was charged for every little thing. Staff acted like I was an inconvienance. I have stayed here before but will begin looking elsewhere.
The location of the hotel was amazing. It sits right next to the Spokane river with a short walk to the river side park and downtown Spokane. The hotel has two swimming pools, an indoor and an outdoor with a waterslide-fun for the whole family. The quality of room was horrible. The room was tiny, in a hallway with construction going on and not at all comfortable. On top of all that the hotel charges an extra optional fee for parking!-That's right parking. I would have been much happier paying $10 more for a room with parking included than have it as an optional charge in my opinion. The bathroom was tiny to match the room and the towels were not clean-they had crusties on them. The bed was hard, not enough pillows and during the night the fitted sheet (that was too small) slipped off revealing the ripped, stained mattress below-disgusting to wake up laying on that! Overall, I dare say we will not be staying there again.
Great location with direct walking access to the park and downtown. The pool and restraunts within the hotel provided lots of entertainment. This hotel is already one of the more expensive options in town so I was disappointed to be asked to pay extra for parking at the hotel and then $12 per person for a breakfast buffet.
Rooms were clean and well arranged. Location in proximity to Spokane Arena was great. No free breakfast!
Easy access to the park, spokane arena & restaurants .I luved walking the trails by the Spokane river, they were endless.
Nothing Charge for parking no breakfast small rooms. Room smelled of marajuana
I really enjoyed my stay at the Red Lion. I was able to rest, relax, and enjoy the wonderful Riverfront Park which was a short walk from the hotel. The room was clean and the bed was very comfortable. The only thing I can think of that may be nice is to have a place in the hotel where you could purchase late nite snacks. Microwave popcorn or a cookie would be a great addition to the coke and water machines. Also, paying to park in the hotel parking lot was a bit strange. I would be a little more accepting of this if valet parking was offered.
We enjoyed a swim and soak after arrival. In the morning it was nice to get out on the river trail for a stroll before breakfast.
Beautiful modern room! No coffee pot or mini bar in the room.
Carpet on floor in hallway
Very nice hotel, beautifully appointed and fantastic location
Nice bed and shower The last 2 times we have stayed here, the room has not been ready, By 6pm, it was pushing our 7o clock dinner reservations. Also in a suite, which comfortably fits 10 people, we were unable to have more than 4 people in the room.
very new, nice, clean, high quality of workmanship, One might think that when you pay $200+ per night that you would get all the bells and whistles. My bride and I recently stayed there and felt that when you are a guest parking $17/day should be included. if you want to have a refrigerator brought to your room it is $10/day. I kinda felt like the human factor and personal touch was missing from our stay. Multiple employees knew we had just gotten married and none seemed to care. I had always heard of nice hotels doing sweet things for guests celebrating weddings or anniversaries, so maybe I had high hopes.
For the price we paid we felt very taken care of, great views of the water, a delicious breakfast, comfortable rooms, it was a great experience!
The room was dirty with stained carpets and dusty surfaces. The toilet was clogged when we arrived. After waiting for maintenance for an hour, I was handed a plunger and told to do it myself. The only thing this place has to offer is that it's close to downtown.
I was impressed with the shuttle service and the friendliness of the staff.
We liked the location and convenience to Downtown Spokane and Medical facilities. We enjoyed our dinner at the onsite Restaurant. Our Smoke Free room smelled of smoke. We had to open the windows for fresh air to help clear out the smell in the room. The in room Air Conditioning/Heating System had to be turned off as it just made the room smell worse. The chair in the room was stained, and the room was lacking the updating that I have experienced in other well maintained Red Lion facilities.
I had troubles getting on the wifi, he tried helping me and when he couldn't even get on he said it was my device that was defective and not there wifi. I Never had any problems before or since staying at your hotel. He kept insisting that it had to be my device and as a customer service person you do not insist that it is their device that is the problem, he should have directed me to their IT specialist and then let th deal with it. Also, we had our dog with us and we were given the idea that we were to be in a room that opened out directly into the dog area. We weren't but on the opposite side of the area. This made it inconvenient for when we needed to take him out. I Don't believe that I will stay at this location again.
Both pools were filthy, our shower drain was clogged, the room carpet was sticky. Gross.
The room we eventually stayed in. Comfortable bed, OK bathroom, no odd smells like we had in our original room. Our first room had an unpleasant odor, it made my wife feel ill and she started to have an allergic reaction to the room. We called the front desk and we were relocated in ~15 minutes down the hall to an acceptable room. However, it was a lesser room and when I asked for a lower rate the next morning, I was told it was billed through another vendor but the manager would call me to discuss. She never called. It was a $20 difference in rates.
The room was clean and the bed comfortable! Breakfast was okay The noise level was awful. We could hear people talking in the hall and every time someone took a shower it was loud and a whistling sound in the walls. We'll never stay again!
Very friendly and helpful staff. ..they really try to make your stay pleasurable. Sporadic WiFi. Could not access in room or restaurant. Had to sit at bar to access. Advertised "river view" is more of a garden or tennis court view.
We enjoyed the stay with you. Your employees have a very poor dress code. The waitress need to look in the mirror before they go to work.
Perfect location and comfy beds. It's looking dated.
The Pictures online were not of the same hotel it was the other facility located done the street. Got our hopes up. We will not use this site or booking.com again.
I liked the all around excellent service from the valet parking to the turn down service.
We stayed in the davenport towers and it was great. This was very short notice and everything from the valet to the room to the dining was first rate. I'm not sure why its not rated as a five star. This was the best value I've ever had in a hotel stay. Can't think of a thing
Fantastic, historic hotel that is beautifully decorated.
I love the historical elements of this hotel. The rooms are large, elegant and quieter than the newer Davenport Tower across the street. The staff are friendly and upbeat. The special touches include a nightly turndown with peanut brittle candy. The only thing I don't care for about this facility is that the atrium area of the main floor always feels dark. There is a lot of beautiful dark wood, andiIt is true to the original era I suppose, but when I took my book downstairs to read, despite the sunny day, the room was too dark to read in. It's such a beautiful room, I always want to turn the lights up a but brighter.
The staff was very nice. The breakfast was slow which it shouldn't be. The staff was great. The cooks for breakfast need to speed it up a bit. I don't consider breakfast a "dining experience" like I do at night. Too many things to go do
The location to all of the restaurants and wine tasing rooms was great. You can walk anywhere downtown and to the riverfront park. The beds are really comfortable and staff are super friendly. $17 to self park seemed a bit high for Spokane, but the overall value that this hotel represents makes up for the parking fee.
Great location, nice decor, friendly staff. Room service was bad. We placed an order and was told 15 mins. 45 mins later, we called and was told it was coming up. But they brought the wrong order. Caked again the right order was brought up. Customer service needs improvement.
The room was really nice, bed and pillows are awesome. Would stay their again, kid friendly. Like the walk in shower too. The meal we had at the safari room was not that good. Disappointing since its not cheap to eat their, expected better from the Davenport.
The beds were great and clean rooms Didn't like that there were barking dogs waking me up and in the lobby as I walked by and another person was going to pet it. Staff wasn't awesome either told the front desk girl that we would put the parking on a different card at check out, she nodded and said yes perfectly fine! Then the morning of check out received the bill slipped under the door before check out all charged to the card I ask specially it not to be. So bad communication on their part.
The Davenport is my go-to place to stay in Spokane. Close to everything downtown. I prefer the ambiance of the old Davenport but the tower is nice and no hesitation about staying there again. Main lobby was noisy and crowded and hard to find quiet area to sit / talk and have a drink. Very congested area.
It's a very busy hotel with great staff. The location allows for lots of dining choices. That I couldn't stay longer.
Convenient to restaurants and stores
Beautiful hotel, comfortable beds and pillows, nice amenities. Turn down service was great! Bathrobes in the room a plus! Hot tub and pool area a bit too small. Water pressure was a bit low.
The room was great, and the history and character were well preserved through the restoration. The hotel will be even better when the surrounding construction is finished. No in house breakfast, but they offered discounts and complimentary breakfast at the Ruby Hotel, less than a block away.
I loved the decor - it felt so luxurious. The surrounding neighborhood was wonderful to stroll around, and the nightlife seemed really interesting. Everything about this place is thoughtful and enjoyable. The complimentary breakfast was nothing to brag about, but it rarely is, and it didn't diminish my experience one bit. There are plenty of places nearby to enjoy a more full breakfast experience.
Picked the Montvale for it's location and price, was very pleased with the quality of our room. I would say adult only simply because of it's location to bars (they're good bars though) and lack of breakfast options in the immediate vicinity. But the Satellite Diner and Sante are only short walk away. We also discovered that Post Street Ale House serves breakfast, which was awesome. The Montvale nor Hotel Ruby are really set up to serve a proper breakfast, props on the Thomas Hammer Coffee though. Luckily there are food options downtown. Post Street Ale House serves awesome breakfast nachos and Sante is a personal favorite for breakfast.
cleanliness, staff, downtown location, spaciousness, atmosphere $10 extra per day parking, trains, limited breakfast selection
Loved the old class with a touch of modern. Breakfast was a block away, and small amount of parking. But if you love the elegance of 1800's architecture; then this is a definite yes!
I loved everything about it, no complaints!
Large rooms, comfy beds, right across the street from the fabulous Fox theater and an historical building to boot. Being only three floors high, there is a bit of street noise heard in the rooms. Nothing the hotel can do about it.