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Great location with direct walking access to the park and downtown. The pool and restraunts within the hotel provided lots of entertainment. This hotel is already one of the more expensive options in town so I was disappointed to be asked to pay extra for parking at the hotel and then $12 per person for a breakfast buffet.
Did not like having to pay for parking price is high enough to stay. So many other hotels near by do not charge for parking.
Rooms were clean and well arranged. Location in proximity to Spokane Arena was great. No free breakfast!
very new, nice, clean, high quality of workmanship, One might think that when you pay $200+ per night that you would get all the bells and whistles. My bride and I recently stayed there and felt that when you are a guest parking $17/day should be included. if you want to have a refrigerator brought to your room it is $10/day. I kinda felt like the human factor and personal touch was missing from our stay. Multiple employees knew we had just gotten married and none seemed to care. I had always heard of nice hotels doing sweet things for guests celebrating weddings or anniversaries, so maybe I had high hopes.
Very nice hotel, beautifully appointed and fantastic location
Nice bed and shower The last 2 times we have stayed here, the room has not been ready, By 6pm, it was pushing our 7o clock dinner reservations. Also in a suite, which comfortably fits 10 people, we were unable to have more than 4 people in the room.
The room was dirty with stained carpets and dusty surfaces. The toilet was clogged when we arrived. After waiting for maintenance for an hour, I was handed a plunger and told to do it myself. The only thing this place has to offer is that it's close to downtown.
We enjoyed the stay with you. Your employees have a very poor dress code. The waitress need to look in the mirror before they go to work.
The Pictures online were not of the same hotel it was the other facility located done the street. Got our hopes up. We will not use this site or booking.com again.
I liked the all around excellent service from the valet parking to the turn down service.
I love the historical elements of this hotel. The rooms are large, elegant and quieter than the newer Davenport Tower across the street. The staff are friendly and upbeat. The special touches include a nightly turndown with peanut brittle candy. The only thing I don't care for about this facility is that the atrium area of the main floor always feels dark. There is a lot of beautiful dark wood, andiIt is true to the original era I suppose, but when I took my book downstairs to read, despite the sunny day, the room was too dark to read in. It's such a beautiful room, I always want to turn the lights up a but brighter.
We stayed in the davenport towers and it was great. This was very short notice and everything from the valet to the room to the dining was first rate. I'm not sure why its not rated as a five star. This was the best value I've ever had in a hotel stay. Can't think of a thing
Great location, nice decor, friendly staff. Room service was bad. We placed an order and was told 15 mins. 45 mins later, we called and was told it was coming up. But they brought the wrong order. Caked again the right order was brought up. Customer service needs improvement.
Convenient to restaurants and stores
The location to all of the restaurants and wine tasing rooms was great. You can walk anywhere downtown and to the riverfront park. The beds are really comfortable and staff are super friendly. $17 to self park seemed a bit high for Spokane, but the overall value that this hotel represents makes up for the parking fee.
I enjoyed the style of the place and the location. Lots of restaurant and beverage options. Parking was a bit tight
Loved this place! Very cozy and the staff was very friendly and helpful. Hotel Ruby is right across the street from the Knitting Fsctory, so it's perfect for staying overnight after a show. You can also chill out in the Sapphire Lounge downstairs where they serve food and cocktails. Definitely will be staying again when I'm in town. Nothing!
I like the attached bar/restaurant. The look and feel was cool. The upgrades to the were very budget conscious for calling themselves a boutique hotel. More of a boutique style hotel.