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Rooms were clean and well arranged. Location in proximity to Spokane Arena was great. No free breakfast!
We enjoyed a swim and soak after arrival. In the morning it was nice to get out on the river trail for a stroll before breakfast.
the staff was very friendly and helpful. I had the pool to myself 2 mornings and it was well kept, nice jacuzzi. Cost of breakfast was a bit steep-a yogurt parfait and coffee was $11. The first night I stayed there it was really crowded and I could not find parking and had to come inside to the lobby to find out we had to park in a lot across the street. Was not a huge deal but it was so cold and windy and it was a long way to walk
Carpet on floor in hallway
We chose this hotel because of the sky bridge right into the performing arts center. Pleasantly surprised at how nicely appointed it is. Also ate dinner at "13" which was very tasty. Very comfortable, striking views from the 16th floor over the Spokane River. Convenient to downtown attractions too. Would definitely stay again. All of the pillows were very soft and squishy down-like consistency. It would have been nice to have a couple of firmer pillows in the mix. No extra blanket in the room.
Nice bed and shower The last 2 times we have stayed here, the room has not been ready, By 6pm, it was pushing our 7o clock dinner reservations. Also in a suite, which comfortably fits 10 people, we were unable to have more than 4 people in the room.
The staff was very nice. The breakfast was slow which it shouldn't be. The staff was great. The cooks for breakfast need to speed it up a bit. I don't consider breakfast a "dining experience" like I do at night. Too many things to go do
Fantastic, historic hotel that is beautifully decorated.
I liked the all around excellent service from the valet parking to the turn down service.
Convenient to restaurants and stores
The location to all of the restaurants and wine tasing rooms was great. You can walk anywhere downtown and to the riverfront park. The beds are really comfortable and staff are super friendly. $17 to self park seemed a bit high for Spokane, but the overall value that this hotel represents makes up for the parking fee.
The beds were great and clean rooms Didn't like that there were barking dogs waking me up and in the lobby as I walked by and another person was going to pet it. Staff wasn't awesome either told the front desk girl that we would put the parking on a different card at check out, she nodded and said yes perfectly fine! Then the morning of check out received the bill slipped under the door before check out all charged to the card I ask specially it not to be. So bad communication on their part.
Very friendly and helpful staff. ..they really try to make your stay pleasurable. Sporadic WiFi. Could not access in room or restaurant. Had to sit at bar to access. Advertised "river view" is more of a garden or tennis court view.
The Pictures online were not of the same hotel it was the other facility located done the street. Got our hopes up. We will not use this site or booking.com again.
We liked the location and convenience to Downtown Spokane and Medical facilities. We enjoyed our dinner at the onsite Restaurant. Our Smoke Free room smelled of smoke. We had to open the windows for fresh air to help clear out the smell in the room. The in room Air Conditioning/Heating System had to be turned off as it just made the room smell worse. The chair in the room was stained, and the room was lacking the updating that I have experienced in other well maintained Red Lion facilities.
I enjoyed the style of the place and the location. Lots of restaurant and beverage options. Parking was a bit tight
Loved this place! Very cozy and the staff was very friendly and helpful. Hotel Ruby is right across the street from the Knitting Fsctory, so it's perfect for staying overnight after a show. You can also chill out in the Sapphire Lounge downstairs where they serve food and cocktails. Definitely will be staying again when I'm in town. Nothing!
All the artwork made me feel like I was staying in some place where more thought and care is put into it. No coffee pot in the room.