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The hotel is brand new, location is amazing, front desk staff is friendly. Our room was spacious and had a very nice view both of the city and the sea. Food was really good but when it gets busy in the morning you have to wait for your coffee for good 15 minutes as you can only order it from the waiters. We spent a night before our wedding in the hotel and needed to have express dry cleaning, we were told that it would be ready next day at 2pm but when we came to give the clothes we were told that it won't be ready until 4 which is too late as we had to leave the hotel around 3 already. We have asked for iron as well and the one given did not work and ironing board was broken. We were offered to have our clothes ironed and we had to pay for it, even though we would expect to have it as a complimentary service as the provided facilities did not work and we were misinformed regarding dry cleaning service as well. Not so many guests usually need these kind of things when they stay in the hotel but the problems we faced using this services were quite an issue in our situation
Executive Lounge sehr gut, Qualität der Getränke und Speisen in der Lounge gut, Preis Leistungsverhältnis Zimmer mit lounge access sehr gut Freundlichkeit der Rezeption, zu langes anstehen an der Rezeption, Concierge bietet nicht selben Service wie in Europa
am ehesten noch die Lage am Strand schlechthin der Alptraum eines 5 Sternehotels - ca. 20 Parkplätze für hunderte von Gästen ( trotz ausdrücklicher Ankündigung keine Chance einen zu bekommen) , direkt neben den Hotel eine Mega-Disco -d.h. Bässe bis 5.00 Uhr morgens, auch im 12.Stock noch gut zuhören, dahinter eine 6 -spurige Stadtautobahn ,wo der Verkehr niemals ruht . Zimmer abgewohnt , zum Frühstück trockenes Brot , nie wieder .
Preis-Leistungs-Verhältnis stimmt genau.
breakfast was nice, beds comfortable. this is the only i would say. nothing to do with Crown Plaza that i have expected. the hotel is in the middle of nowhere...i regret that i stayed in that hotel. in tel aviv there are very many nice beach hotels with wonderful view. here, even taxi drivers do not know how to get to that hotel...
Clean and fresh linens Dinner was overpriced
Very good service and spacious room. The restaurant on the 11th floor was a bit pricey, the food was okay, the service was very good.
Location. Elevator wait Front desk staff were indifferent to my concerns. Outside of front desk, the staff was great! Did not like that the drinks were billed in US dollars instead of Shekels.
Great location with good views and close to beach. Short walk to Joppa and other market areas. Good for business and tourists.
Sehr höflicher Umgang und das sehr groszügige Zimmr Die Wärme des Zimmer war knapp
Im Prinzip die Nähe zu Strand und City Center. Preis-Leistungsverhältnis OK. die Rezeption war unfreundlich.
sehr gute Lage am Strand, nahe alter Hafen und fußläufig zur Innenstadt mit vielen Gebäuden im Bauhausstil teils unfreundliches Personal an der Rezeption; hässlicher Innenhof
Iliked how close it was to the beach and the buffet breakfast was great. I thought customer service was very poor for the cost of the hotel. no free internet or wifi. it was very expensive to use this facility. Having stayed in the park plaza orchid hotel for four days prior at almost half the price I would say that offers far more value for money the the crown plaza and better service
Love the Closeness to the beach Requires a better food menu hotel rooms need improvement should provide better rates for extended stay if a guest stays in the 900level and paying good cash at least bkfast should ne included
Comfort. I was grossly overcharged for a bottle of moneral water