The staff was so great. We were there for a race, and they did all they could to accommodate us, and went above and beyond in customer service.
I thought the hotel was fine if you need inexpensive lodging. Easy drive downtown and when we had an issue with the TV someone came up in a few minutes to fix it, Overall the room seemed clean except the floors. It was clear that no one had swept behind the bathroom door or vacuumed by the vanity. Also, the don't have the SEC network.
For the money I paid it was a decent hotel. They say there is free hbo and show time which there is and they have hdtv's in the rooms, but the picture quality is worse than my old tube tv from the 80's. There is also a military base nearby so after 9am there are helicopters and planes flying directly overhead which makes it difficult to sleep past 9 if you've had a late night downtown.
The fact That we are in the flight line of the air base was horrible. So loud. And the sound actually shook the bldg on More than one occasion
Great location, great room! Definitely a repeat!
Very nice overall just the usual. Thin walls don't know why they build hotels like that. Great staff clean & comfortable. Good breakfast.
Clean and everything worked fine Jets fly close overhead at all hours. It is at the end of an airport runway.
The staff was extremely pleasant and the rooms were very clean. The staff ay the breakfast was wonderful also.
It was nice being in a busy commercial area. We were not told of many maintenance projects occurring during our stay. Location right off the end of Army Air field was not mentioned anywhere. One night a giant plane took off right over room very very low every five minutes. While we could not really hear this in the room with the air and tv on....it was very unnerving.
Rooms were well kept and comfortable. It had the microwave and refrigerator. However, I would love to have a freezer section for a refrigerator, which was not there at least in my room. Would recommend it. A nice overall family experience. The serving area for breakfast was too crowded and small. It would be nice if they can increase the breakfast area.
Price was very good and staff was very good. None but there was a closer Hampton inn closer to the tourist streets.
I like the fact that the hotel was near the historic district,tours,various restaurants,and not even that far of a walk to the riverfront.Once we parked the car we could walk or catch a free bus to anywhere we wanted to go.Breakfast was good as well.
It was very clean and attractive. The bathrooms were large, well appointed and had good shower heads. Had to pay for hotel parking and there was no help getting luggage to the room.
The room was large and comfortable and the staff was excellent, especially Brian. The complimentary breakfast was very nice.The location was great. Our fridge was not working when we arrived, but was fixed promptly when we reported it. We liked everything.
Excellent value, excellent location - we had large quiet room facing pool area ( the other side of the hotel facing busy intersection is probably more noisy ) and it was easy walking distance to market area, river , parek and all the squares.
We really liked the walking proximity to everything. If you walk, bring a backpack for water and stuff you buy. The staff was Southern hospitality at it's Savannah best. The hotel was clean and they provided plenty of towels for the pool. For downtown, the rate wasn't bad. The railroad museum, a revolutionary war battlefield, and the Savannah Visitor's Center are right there. I thought there could have been a continental breakfast in there and some clarification on how/where to park would be nice. If you don't do the $18 for valet, then you'll pay about $5 less (a day) for the city parking garage across the street ( it does depend on what part of the week it is for what you pay). There is only one choice of pillow and that's squishy.
Staff We did online check in and they didn't use it
Good location. Lack of details. Towels are old with stains. Seems to be below Mariott standard.
Very clean, spacious rooms. the staff with extremely nice and valet was very convenient. The location is perfect for river street and the other tourist spots. This was my first time staying at courtyard Marriott and I will definitely stay again.
Fairly close to the city market and river street. $5 UBER ride back and forth or about a 4 block walk. Staff was very friendly and helpful. Valet parking only, and it's $18 per day.
old savannah tour was the best
I wish that we could've made our checkout time later than 1pm.
Located across street from Civic Center. Even on 5th floor we could hear red light green light traffic all night.
the location was great, close to good restaurants and in the historic district
The location is great, right on Bay St and within walking distance of major sights. I did not see beforehand that parking is $25 per night and that there was no complementary breakfast (I believe the price was $12-15 per person). The fitness center offers only a couple cardio machines and a set of free weights with hardly any room to use them.
The bathroom needed updating as well as a good cleaning. Felt like I needed to wear flip flops to even go into the bathroom. The Valet also lost our car keys for an hour and a half to finally find them in another guest's car.
My girlfriend and I stayed for 3 nights in June 2016. My room was very comfortable, spacious, and clean. The staff was, for the most part, very kind and helpful. The shower in my room was somewhat tricky to use. Though, once we got it working it was fine. The wi-fi didn't work at all. It wasn't something I needed so I didn't bother to speak to a staff member to figure it out.
I arrived a little after 12, They would no one at the valet to greet me nor to take my luggage, after checking into my room, roughly about an hour , I dialed room service, the front desk, and none were available when I call, I stepped out to the hallway to get ice and ice machine was broke come that evening I stepped out to pick up a friend , And it took a half hour for me to get my car for the valet was somewhere in the building doing something else, I could've paid less for better service that I received at this hotel, I am completely dissatisfied
The room was clean and the location of the room at the end of the hall, provided a quiet and restful night of sleep. The staff was friendly and eager to answer all of our questions. That the $25.00 parking PER night was not disclosed until we arrived. So the $105.00 value price for the night with the parking actually more than other hotels. The information about the hotel did indicate that parking was provided but never dreamed I would be charged a fee and then per night. Since I had already prepared for the hotel, my hands were tied. Many friends have inquired about my visit to Savanagh and where we stayed. I informed them about the my experience at the Hilton as being a great hotel but to watch out for the unknown ( parking).
Had a pool view, but didn't realize the pool was being renovated. There was construction going on every morning that was right outside our window.
Every one was very nice, helpful, and efficient Maybe new shower curtains
Pleasant atmosphere Late in day to check in. When the clock struck 4:00 magically the room was ready. Nothing before. Hard to believe.
Great location to everything! The lobby was beautiful. Rooms were typical for a Hilton Garden Inn.
Mary the concierge was wonderful!!