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Location Hotel under construction, loud noises in the am, room smelled like paint, a little ghetto
Hotel is clean, has multiple on-site restaurants including Atlanta's only Tiki Bar, service is prompt and is connected by Slybridge to The Marriot Marquis convention center/hotel. They recently removed their pool and are in the process of installing a large conference center instead. The pillows on the bed are on the flat side and difficult to sleep on, but the front desk is able to get you extra pillows.
Lots & lots of interior construction
Clean room 45 min check in, valet was full, took 2 hours to get s toothbrush
I like being close to the Atlanta area. I like the building architecture and the modern furniture. After getting our key room, the reception attendant was not too clear about our floor number or room number, so we got of course in the wrong elevator (I had all the bags and three small kids). It was a little frustrating I wished more hospitality and clarity for our first time there... Then the next day the alarm clock in the next room to ours started beeping at 5am with no one there to turn it off. I had to call the guest services to ask for someone to turn it off. Of course all the kids I had sleeping with me woke up at 5am!!! not the way you want to sleep at a 5 star hotel!
Room was very clean. Comfortable bed. Air worked great. There was alot going on at the hotel that weekend but check in was pretty quick and the riom was extremely quiet.
We didn't know the limit until we had already booked and gotten the itinerary. Very inconvenient and we had to pay for 2 hotel rooms because we could not cancel. The staff we spoke to on the phone were unpleasant. We were calling to let them know we were going to be arriving late and it turned out we couldn't stay there at all. It would have been nice to know the fine print about the pet friendly hotel before I booked and paid.
The valet parking took to long to get your car
Expensive Valet only
Great meeting hotel, with the best and friendliest staff anywhere. Really good lunch options are in the contacted food court.
The staff was very friendly and accommodating. Very polite. Even the cleaning crew when you meet them in the hall they all said good morning have a great day. I forgot to leave my keys in my car one night when we got in and they sent a security office named Erin to my room to get my keys and very polite. I told them I was so sorry he said no ma'am it's fine. Very friendly. Nothing.
Location Breakfast not included
The valet parking and baggage storage staff were very friendly and helpful, but the check in receptionist was cold and impersonal. For these prices, WIFI should be free. Period.
Close to all I needed, amenities were complete Noise, heard next room talking till 3 am.
I loved the view from our floor and the room overall was very comfortable and clean. I did not like that you have to pay for wifi unless you are a member.