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Location Hotel under construction, loud noises in the am, room smelled like paint, a little ghetto
Nice location specially the sky ridges connecting 3 hotels to Leachtree Center very helpful staff good security nice size rooms
Friendly staff :) Temp in the room was hard to control. Also the air condition made a very annoying squeak sound all night long.
Expensive Valet only
The valet parking took to long to get your car
My reservation was ready. Elevator was not working most of the time, there was a tear on the carpet by the balcony, I was adviced to use the stairs after waiting for several minutes on the only working elevator. Walked to the 14th floor and my card didn't work. I called front desk right away for a replacement card. They explained that they will send someone up, 30min later, nothing, I went downstairs and the staff was short and lazy. I politely asked for a replacement card and asked if there is any kind of compensation for all the inconveniences that happened. Front desk said there is nothing they can do. It is very unlikely I'll get a room there again.
The valet parking and baggage storage staff were very friendly and helpful, but the check in receptionist was cold and impersonal. For these prices, WIFI should be free. Period.
Staff were great
I loved the view from our floor and the room overall was very comfortable and clean. I did not like that you have to pay for wifi unless you are a member.