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The location in Athens is great, and the value for the money is superb. And best of all - this hotel is PET FRIENDLY! Parking is a bit cramped when the hotel gets busy (like the 6 wedding weekend we witnessed).
Customer service, design, layout of property. Busload of highschool kids sports team staying beside and above me were quite rowdy, but hotel staff was able to quiet them after about an hour.
Staff was great. Two outlets in the room didn't work. Coffee maker but no coffee in room
Great room. Dinner in restaurant was delicious!
The staff were wonderful, very concerned that wehad an enjoyable stay. We were having car trouble and they were willing to extend our stay for the same rate, same room. Fortunately, we did not have to extend our stay but would have been happy to do so. Would have enjoyed an indoor pool. Also the onsite restaurant was closed for lunch on Saturday, but that was the only time we really needed to take advantage of the lovely cafe. This was Thanksgiving weekend and UGA was not at home, so the hotel was very slow. We understand.
Hotel was very clean comfortable and nice! Breakfast was little cold.
Staff was very friendly and informative. Room service was fast and tasty. Location is great and super convenient to downtown / college campus area. Bed pillows were not comfortable and sheets did not have the crisp made bed with perfect edges appearance. Not the most comfortable bed either.
We specifically requested a high floor with a view and were placed on the second floor overlooking the AC units. The hotel was loud at all hours of the night. The bed was uncomfortable despite being "adjustable", which didn't change anything. Also we woke up to charges on our credit card for parking at $10 a night that was not disclosed to us upon reservation nor check in.
Pretty much nothing. This place is gross. I wasn't expecting a 4 star hotel, but wow, I was really disappointed. It did seem like it was partially under reconstruction, but it looked like exterior work. They need to bulldoze the place and build a new one. I've stayed at Best Westerns before, and they were alright, but I'm never taking a chance on one again. This place is just gross all around. The room smelled dank and musty. The neon light above the sink was shorting out, and was like a disco strobe-light when I turned it on. So I wasn't able to use the mirror above the sink. When I arrived, the bathmat was on the floor in front of the bath, and it was wet, and dirty. I think when they cleaned the room, they forgot to finish the bathroom.
Great location. I was dropped off by my daughter so I didn't have a car for the night. Construction required me to walk about 150 yards down a dark, public street to get to my room.
Rooms were very clean and crisp. Staff was very friendly and professional.
Breakfast was good Room smelled of paint. shower nob came off in hand when turned
i paid $400 for 3 nights to take my girlfriend to athens,ga for her birthday. when we arrived there were 4 busses of school kids in town for an event so for the 1st and 2nd day we had kids running up and down the halls most of the time. we also got a room right by an elevator so we got to hear people getting on and off that all night. every morinng they would start cleaning around 8:30-9am so we couldnt even sleep in. the last morning we were there was a sunday morning and even tho we tried to call the day before to ask for a late check out,they said we had to call the morning of. to me that defeats the purpose of getting a late check out bc you still have to wake up and call. anyways we woke up and called and asked for a late check out only to find out that they had so many new people checking into this hotel on a sunday night that werent allowed to get one, even when we told them it was my girlfriend's birthday. ill NEVER stay at this hotel ever again. this was supposed to be a 3 star hotel and ive stay at hotels that were half the cost and they were alot more quiet and pleasant to stay at than this place. DONT WASTE YOUR TIME
Bugs all over the place and the guy at the desk was almost unspeakably rude. I'd rather sleep in my car.