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When we first arrived, we were give rooms (we booked two rooms- one for us and one for another couple) in the Marriott Suites Hotel. My booking said that we each had King Suites. i had actually called the hotel directly and spoke with the Manager, Bryce, who confirmed those facts. However, our room was 2 Queen beds and the other couple's room was not a suite. I called down to the desk to see if a king room was available and Bryce answered. He said that we could certainly have a king room, but in the main hotel, not the Marriott Suites. He then mentioned that the hotel rooms had just been renovated. Both of us moved and the rooms were beautiful and much nicer that the Marriott Suites room. Those rooms were dated and worn. The hotel rooms were new and very, very nice. Bryce took care of us easily and efficiently. Great Riverwalk.
Updated modern rooms. Great showers. Great location, lots of local restaurants and bars. Fast free WiFi. No free breakfast but there is a small Starbucks in lobby. Wish it was open all day not just mornings. Couldn't connect laptop to TV connections hidden.
I liked the proximity to the River and the view from the room. Staff was nice and no serious problems. I don't like the room2room doors. And the $7 per day self parking fee.
The room was very clean and the hotel was roo The bed wasnt comfortable like the last time we stayed. The shower didn't even feel like last time. Would go back for the same room we liked before
Full breakfast, pool, great price Unattended kids
The bed was amazingly comfortable. The shower made you feel relaxed. Staff was available and helpful. Friendly!! Clean inside and overall comfy
Pleasant and helpful staff Spaciousness Microwave and frig Comfortable lobby and breakfast area 24-hr coffee/tea/water No towel bars No grab bar in tub - could prevent accidents No full length mirror Would like more choices at breakfast Prefer larger napkins at breakfast No shower caps
Next to hwy...can hear all the cars and trucks. Horrible choice.
Aesthetic was pleasant Beds were comfortable Hotel was clean Breakfast was tasty and plentiful
The price and location are the reasons we stayed here and that was nice. We were going to be there for less than 24 hrs and it was an ideal place for that. The place did smell a little and there were some stains on the top blanket and the bathroom door was broken.
There were roaches every morning I turned the lights on smh
Location No towels in room Rude staff Dirty sheets Small square pillows Just never stay here...
Very charming place. Although the hotel has been updated the person in charge has done a very poor job thus far. Things like towel rakes have not been installed.
The staff. Rooms were dark and not very well appointed.
It's newly remodeled. The lobby and common spaces are nice. The gym and restaurant are currently under construction but look promising. The location is good and it's a nice historic building. Minutes from anything in Augusta. My room was very, very small and the hallway light shone into my room through the door jam at night through a crack about 1cm wide.