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Updated modern rooms. Great showers. Great location, lots of local restaurants and bars. Fast free WiFi. No free breakfast but there is a small Starbucks in lobby. Wish it was open all day not just mornings. Couldn't connect laptop to TV connections hidden.
When we first arrived, we were give rooms (we booked two rooms- one for us and one for another couple) in the Marriott Suites Hotel. My booking said that we each had King Suites. i had actually called the hotel directly and spoke with the Manager, Bryce, who confirmed those facts. However, our room was 2 Queen beds and the other couple's room was not a suite. I called down to the desk to see if a king room was available and Bryce answered. He said that we could certainly have a king room, but in the main hotel, not the Marriott Suites. He then mentioned that the hotel rooms had just been renovated. Both of us moved and the rooms were beautiful and much nicer that the Marriott Suites room. Those rooms were dated and worn. The hotel rooms were new and very, very nice. Bryce took care of us easily and efficiently. Great Riverwalk.
I liked the proximity to the River and the view from the room. Staff was nice and no serious problems. I don't like the room2room doors. And the $7 per day self parking fee.
We were pleased with the cleanliness of the hotel. The staff was also very accommodating. The shortage of towels was quickly rectified. A substantial breakfast with enough items for us to choose from. We unknowingly left an overnight bag at the entrance when we left. We didn't discover the mistake until the next day. We called right away and were relieved to find they had discovered our bag & had it waiting for us, intact with our name on it when we returned. There was only 1 hand towel & 2 washcloths in our room, and the toilet rocked, it was not securely mounted. It was hard to find from the highway and there were no restaurants close by, but we will definitely go back there next time we pass through Agusta.
The beds were extremely comfortable. The shower certain rod was falling off the wall and i seen a couple of bugs and i was told at the desk if i needed anything to dial 0 on the phone but there was no phone in the room so Had to walk to office which wasn't bad be cause it wasn't far.
It was in the same area of town that my friends live in, so it was convenient to visit them. The sink was dirty. There were people walking and talking outside the room at all hours. I was traveling alone and the setting made me feel a little uncomfortable about my safety.
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The staff is by far (and I travel for life)the most kindest easy going down to earth even the owner of this place. I CAN NOT say enough good about every staff member I encountered. Inall my hotel stays from 1-5 stars 365 days a year the best people. A crying shame the best people ever, however bed bugs bed bugs bed bugs! One crawled under my legging and ate at me till I figured it out and I hate that for the good people who own and work here they don't deserve it I've never known better.
Hotel is good
Staff responsiveness Room cleanliness, roaches
Besides the short drive to the waterfront, not much Felt run down. Room wasn't great, stained pillows, cigarette holes in covers (despite being non-smoking room) and generally dilapidated. Very average breakfast.
It met my needs in terms of location Not especially clean. Hair in the bathroom. Funky smell Two beds only one blanket Coffee packs but no coffee maker A/c made intermittent noises
Good location. Very good breakfast. Bathtub drain plugged by hair ball. Mildewed shower curtain. Phone was disabled for calling from room, had to get manager to come to room to fix. Room stank of cigarette smoke. Building was generally run down overall.
The hotel kicked my friend out of my room and locked me out I called prior to this and requested a late check oiut and was told that it was alright if I did a late check out. when i arrived at about 12:30pm the police had been called and I left The hotel robbed me of my entire personal belongings. I have an email from the manager only because I could not reach him
Each person on the staff that I met were great people. The room was very clean and the cleaning lady was very respectful. If I had to visit the same area again, I would select this motel.
The friendliness of desk clerk who did strive to meet our needs and correct some on-arrival room deficiencies. Having to switch rooms after finding wrong size sheets on the bed. Not enough towels were in the room and furniture pieces were missing. No meat products were on breakfast bar.Only one towel was in pool area and a towel was at the bottom of the pool.
The staff was very nice, The smoke scent in the classroom.
The location First - the rooms completely wreaked of smoke. So much so that we took our clothes out of them during the day. Cigarette burn holes in bedspread. Awful. And there was completely annoying, cheesy DJ in the lobby each night. Most unprofessional.
The staff receptionist and breakfast lady and breakfast food was very good. The room smelled like mildew, there were cigarette burns on the dresser, and round circles on the dresser where someone had left a glass.
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