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The bed was very comfortable and the room was clean and spacious. The staff was courteous and helpful. The fitness center was disappointing in size and equipment available. It reminded me of fitness centers in 2 & 3 star hotels. On line it said there was a coffee/shop and bakery at the hotel and there were none. Online it also implies there was a spa but there was not. The front desk clerk said they could call someone off site to come to our room. One tiny window in the room. Paid approx $350 a night. Way too expensive for what it was.
Room, hotel, staff, service, awesomeness Single ply toilet paper
Liked the style of the hotel lobby and rooms. Actual size of the room was tiny and way overpriced.
People at Kimpton hotels are amazing across the board but we found the team at The Vintage to be especially kind and caring. From the front desk staff to the bartenders we had great conversations with each person we met and that made it feel so welcoming. We'll definitely be going back.
Great location, staff super friendly. Parking wasn't expensive but unexpected cost.
Very fun and unique place. Great staff. Free bicycles and shuttle services for guests. Complimentary tea and coffee in your room. Located near several bars and restaurants. Will be back. One of the door guys was a little rude. He was short in his responses and seemed bothered by simple questions. Not really a big deal though. Didn't take away at all from my great experience at the hotel. Maybe he was just having a bad day .
We stayed two nights for a fun weekend trip. The beds were super comfortable and the location was great! Our favorite part was the bikes they have available for you to take out to explore the city!! We had a blast and would highly recommend this hotel!
All was good The blankets were a little confusing..
Good location with included bike rentals. There wasn't AC in the room.
The location is great, add parking is free!. The rooms were too hot as they only have central air, and they can only have either heat or air conditioning on at any given time. My room faced the highway and the train tracks, so it was quite loud. They did however provide earplugs. But because my room is so hot, I had to sleep with the windows open, and unfortunately both of the screens on my windows were so severely torn they were worthless. I informed the staff about the screens and the next day they were still torn when I returned. I called the manager and he immediately came up and fix the screens for me and offered me an upgrade to a suite. So overall not that bad!
Fun location right on the river. Clean, modern hotel with helpful and friendly staff. The great location means that you will hear the noise (sometimes very loud) of an festivities happening on the river.
Room was comfortable and clean, restaurant was good, and location was extremely convenient to exploring downtown Portland. There is NO soundproofing in this hotel, so bring earplugs (or get some from the front desk). You will hear street noise, river noise, train noise, and TONS of noise from other guests.
Loved the duvets. With there was a hot tub. Also, lots of homeless people camped very close to hotel made area less than great for walking around at night.
Hotel Rose is what it is: a recently renovated motel. It's clean and comfortable, and staff are friendly. But to call it a four-star hotel is a real stretch, in terms of amenities and service. Compared to other downtown luxury hotels, this is a big step down at the same price. The bathroom is tiny, with outdated fixtures and mold stains. The provided toiletries are cheesy Tommy Bahama brand with an intense pina colada scent that I was a bit embarrassed to smell like all day. The bed only comes with a comforter, strangely folded on top of a bare fitted sheet, so you have to make your own bed. The king bed comes with two of these, each covering half the bed. Just weird. When I asked the front desk for room service to give me a top sheet, I was told I could find one in the closet and to make the bed myself.
It happened to be 100 degrees that day in Portland and my air conditioning in the room went out. They immediately came to my room and while facilities management couldn't fix it they moved me very quickly to new room and one with a better view. I arrived in Portland at 9 am ( I know check in time is 4 pm) but I travel often and it's generally never a problem to get a room by noon. They told me they would call me when a room was ready. I called at 1:30 pm to see what the eta of my room would be. The front desk woman at that time was short and seemed put out when she said "it's ready". Don't offer a call back service if you aren't going to follow through.
The location and prices were fair with good access to the running path I thought the comforters were a little too warm, it would be nice to have something a little lighter
The air conditioning was very noisy, and we had to turn it off which made the room uncomfortable.
Location close to everything! They charge you for wifi , why!?!?!
Great, friendly staff. Excellent value for the money. The included drinks in the evening and full breakfast in the morning are a big bonus. I have stayed here before and will again.
The hotel is nice and in a good location I only gave this place three stars because the windows are only single pain which made our room very noisy. Lots of street noise and loud music from the club down the street. We went there to hang out down town but would also appreciate a good night sleep. Also the rate on kayak was the same as I could get just booking direct with the hotel.
Location was great. Parking Garage right across the street. The staff is the best in all departments. Room Service is outstanding and the Food delivered perfect. The beds were too hard and I woke up with a back ache both mornings. There is only one door between adjoining rooms and you can hear every thing that is said. Which also made us whisper. High school choir were in town and ran up and down hall way knocking on doors . Possibly they could place kids on one floor or wing as not to disturb your other customers.
I had a good experience. nothing!
Clean good complimentary breakfast and drinks Had to pay $10 for wifi $30 a night parking cable in room kept cutting out for our 2 night stay
Room was great, after changing rooms. Initial room not as described and had to show desk clerk reservation copy from email on phone. Res promised room with a view on top floor. Given previous floor level with view of parking garage. Said were given last available room with view. Had a great view of the city looking towards the river. Breakfast was great! Although the "cooked to order" ad description should of said "buffet" with optional "made to order" omelette. I did, and it was good. Having to use Valet parking. Rather a forced choice, because of logistics, then end up in public parking area anyway. Location was horrible. Maybe for some tastes is ok. Rough inner city, area. Not a place for going for walks or taking a young family. Sorry, we love Embassy Suites, but won't return to this one. Again, hotel inside was great. The surroundings not so much.
Lack of cost effective or variety menu selections in steakhouse
The hotel is in a great location and upon entering all you see is a grand lobby decorated completely for Christmas. The checkin/check out process was incredibly easy and the staff was friendly. Even got a free upgrade on the room since we were there for only a night which was a huge and wonderful surprise. The room itself was clean and modern and the bed made me want to stay forever. The hotel offered complementary drinks at night which was a nice surprise and the morning breakfast was such a great experience as compared to other hotel's "breakfasts". Overall I would come back to this hotel every time I come to Portland.
Breakfast and cocktail hour was great addition to the hotel and added value to the stay for price. Wish guest treated staff better by tipping for being served and cleaning tables was surprised that we were the only ones I could see that tipped everyone for what they did. I was ashamed that people don't appriciate nice friendly staff that are willing to help. Pool was a little colder then I was expecting for everyone wish it was a little warmer. Elevator were so long wait but I guess that what you get when it a historic hotel.
I love the location, the staff, the old world charm, how accommodating everyone is. I'm not sure I love the new modern furniture in the lobby area.
Ideale Downtown Lage ( über Macy´s..). Sehr großzügiges und schön gestaltetes Atrium im 8. Stock. Sogar mit Bibliothek mit Billardtisch. Gutes Design. Gutes Frühstück im Urban Farmer. Departure Lounge gut für einen Happy hour Drink bei Sonnenschein auf der Terrasse. Kaffeemaschine im Zimmer wäre schön. Parken teuer, ebenso telefonieren.
The people who work here are beyond friendly and inviting. This hotel is also in a great location.
The location Max Rail was loud.
The view from the top floor is gorgeous!
Staff was wonderful. Very helpful with suggestions on what to see, where to eat. Close to the train and I-84. Will definitely stay again. Need one more trash can in the room. :-)
Smelly. Squeaky bed unsafe location
It had a TV Im almost certain the desk clerk stole my debit card. Management refuses to believe it could have been him
Location Coffee maker in the room TV didn't work. Had to go get our own cups for the coffee in the room.
This is a great place to stay if you're not going to spend a lot of time in the room. If you're here for business, or to adventure off into Portland then it's an excellent location. The room is very basic, including a bed, desk, dresser, TV, bathroom, and air conditioning. It's not particularly fancy, and I felt my room was a bit dim even with all the lights on. It didn't bother me but some people may feel it looks a bit spooky. If you're looking for something fancy, look elsewhere. For what I paid I think the room and location was excellent. It's a great basic place to spend the night. I particularly didn't care at all, because I was falling asleep right away every night, but if you're a light sleeper, stay away!! The Portland Trimet system runs very efficiently and you'll be hearing a rumbling sound every ten minutes. My room's shower unit also had a water temperature handle that was labeled incorrectly, so cold and hot were reversed. Potentially dangerous. But at least it was a good, hot shower when adjusted properly.
For the price I didnt like much of anything. It was noisy all night from traffic or the transit system. Felt almost unsafe even with the door locked. This is a last resort if ya need a spot to stay.
best price and clean enough. Room smelled a bit like perfume...probably for masking smoke smell. Opened windows and was fine.
The room is nice and clean. The hotel has an old feel to it. Checkout was at 12pm. We decided to get breakfast before checking out at 8am. When we came back they has already started cleaning. I needed to use the bathroom and when I walked in everything was half cleaned and wet everywhere still. So disappointed with this. As I went to the bathroom the cleaning guy still proceeded to clean the room while my friend waited in the hallway. Weirdest experience ever...
The beds were super comfy, room was spacious, heater worked well and the staff were friendly. Location was perfect for us in walking distance to the moda centre, lloyd centre and the city train had a stop right out the front There was no faults to this accomodation.
The location was perfect with easy access to wherever we wanted to visit. The staff was incredibly helpful. Hotel employee was so sweet to our 4 year-old son. The several outlets in the hotel were very loose, making it difficult to charge our electronic devices.
Warm decor and friendly environment in a great location. The room is spacious and adorable. Bike valet is a bonus and lemon water in the lobby is a lovely touch! Some of the decoration pillows on the bed were stained and torn so we put them away. Overall a wonderful stay!
location, easy to explore downtown and enjoy restaurants no coffee making facilities in the room, had to get dressed and go to reception for a cup of coffee. over night parking very expensive but valets very helpful and friendly.
Spacious rooms with very unique decor and nice amenities. Nice lounge area near the lobby offering free coffee in the morning and wine socials in the evening. While there is coffee in the lobby I missed having a coffee maker in my room.
Atmosphere of the room Customer service of the front staff did not meet my expectation at 4.5 star hotel.
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Everyone is friendly and i loved how the room and hotel looked. I like the fact the hotel is animal friendly (eventhough we had no animals with us, but they might need to spray/clean their carpets/rooms more often because we woke up w/flea bites on our feet. That was a bummer!
This place is great. Staff couldn't be better. Rooms are generous and cozy for downtown Portland.
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The staff was extraordinary, the accommodations were lush and comfortable. Not a thing.
Great location close to all major downtown activites $41/dayplus tax for overnight parking !