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Hotel is old but clean. Within 5 minutes driving to downtown. Good value for the money.
Check-in was quick and professional. Rooms and bathrooms were super clean and decorated more like a guest room than a motel room. Would definitely stay here again and would recommend it to others.
Staff was nice. Room was remodeled and very clean. A good value.
Large suite for the price and the indoor pool open until 2300. The entire suite that we stayed in had not been updated in the last 30 years. Old carpet and upholstery on the furniture. The toilet looked like a tiny spaceship, and the tv was a big cube that was on a cart that rolled around the suite as far as the cables would allow. The continental breakfast was terrible, we got there with an hour before it closed, and had to wait for more plates, and there were only scraps left. No eggs, some small hard bits that used to be sausage, no potatoes, the bread was stale, juice was empty, etc. I won't be staying here again.
This hotel is way over priced. I spent 144.00 per night for a outdated room. Also when trying to sleep you hear kids running in the halls and when I told the front desk. They said we cant stop the kids from running and I said no but you could relocate my room. No one followed up nor did a thing about it. I did get a 44.00 discount when I checked out but considering everything I would not stay there again. They also only gave us one room key because they were short. Just like another customer complained about
Location and relatively low price. Bedding was long in the tooth, and carpet not clean
Staff was amazing and the entire lodge and restaurants were beautiful! Highly recommended!
Four friends and I stayed for my birthday get away. We had never visited Bend before and this hotel was the perfect choice for our first impression. After being wooed by the luxurious appearence of the building itself and the gorgeous location, we were blown away again by the genuin hospitality of the staff. Everything was clean, the vibe is spot on,and it was overall extremely fulfilling. Good food, great shower, and the robes and beds are to DIE FOR!
Friendly staff Very well designed spacious room Fantastic location Comfortable stay
location, staff, and environment - beautiful rooms all with contemporary furnishings and comforts. Beautiful place. most of the room windows do not open. I moved to a room with a balcony door but the guest on one side was smoking on his balcony - against hotel rules. Not the hotel's fault but just a poor balcony design with little privacy. They graciously moved me.
It was outstanding That the restaurant was closed to private party
This is a beautiful hotel in an ideal location for accessing downtown Bend. The prices are reasonable and the staff hospitable. We enjoyed our modern room, comfortable bed, mountain view and great immenities. Our morning in the sauna completed the experience. We highly recommend this lovely hotel.
Getting a room facing the river was really nice. You had a feeling of being someplace special. Breakfast was also good and had a lot to offer.
It seemed to all be in place there was a lovely room with great view, restaurant was fun, staff where always there to help with anything of need. We would definitely recommend and stay there again.
the wind goes down the chimney and your room becomes filled with smoke... not very romantic
Older property, but clean and very well maintained. Mid-sized flat screen TV, adequate wifi, and in-room coffee were nice. Rooms were oddly shaped and varied in size.
For the price especially, this was the nicest and cleanest room I have ever been in. I will definitely be coming back. Hot water, clean rooms, comfortable bed, a little low on the water pressure when lots of people are showering but not too bad it's a great place to stay for 1-2 people. Only down side if you can call it that is the managers check in room is one of the rooms there and the desk if you can call it that is beside the bed..
Friendly front desk staff Wifi was not reliable. Rooms were clean but basic.