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1) Breakfast is reasonable 2) Indoor and outdoor pools, and indoor jacuzzis 1) Specifically got and paid for a room with an extra sofa bed, but despite a handful of calls to the front desk, we couldn't get the sofa bed made up! 2) Randomly, of the four nights, the room was not made one day and new towels weren't provided another night.
The location was great. Easy access to freeways and near a lot of different activities. Also close to gas stations and places to eat. The staff was rude. My boyfriend and I drove to Bend from California to visit a friend. We arrived in Bend around 3am. When I walked up to the front desk to check in the guy at the desk acted like I was inconveniencing him. When I went to check in he told me our room was canceled. This was extremely upsetting because it was 3am and we were very tired and wanted to sleep. I just think it is very strange that no one bothered to call me to tell us our room was canceled. When I initially booked the room I got a confirmation email and received no further correspondence. The man at the front desk continued to repeat: "You should have called to let me know you were checking in late." Okay, fine, I get it. However, it was 3am and I didn't need to be hassled.
Nice outdoor pool, convienant location and on-site lounge. Not the cleanest rooms but would be great with kids.
Great view. Nice staff. Rooms are clean. Property could definitely use some updating though.
Being on the river. Bed. Convenient location. Nice bar with good food. On the pricey side. Wait staff seemed quite stressed and not forthcoming with assistance.
Staff was friendly, room was very clean. We were able to check in at 2 am and still get great customer service and a great room. Hotel was an overall great stay. Nothing negative to say expect for having a room next to the pool and hearing small children play in the pool at 8 am
It is not often that I will spend the time to fill out a survey. It has to be really great or awful. Yes, it was pricey. The Oxford Hotel Bend more then exceeded our expectations. The entire staff was excellent. Location perfect for our needs and clean.
It was outstanding That the restaurant was closed to private party
Very nice hotel, super staff and a great bar and restaurant. I have stayed in hotels all over the world but the service at the Oxford was superb. Bend is a very nice town and there are a lot of great restaurants nearby. The free use of the bicycles is nice too as Bend is very bike friendly.
For the price especially, this was the nicest and cleanest room I have ever been in. I will definitely be coming back. Hot water, clean rooms, comfortable bed, a little low on the water pressure when lots of people are showering but not too bad it's a great place to stay for 1-2 people. Only down side if you can call it that is the managers check in room is one of the rooms there and the desk if you can call it that is beside the bed..
This is a great value.
The room was very small but I was a lone traveler and I could tell it was the smallest room out of all of them. It was very clean and comfortable, and check in was extremely fast.
Friendly staff Average facilities, location, cleanliness just okay.
The free breakfast was delicious and filling!! Fresh fruit, the best coffee and so much to choose from. The bed wAs very comfortable! Slept like a log! Can't think of anything I didn't like. However we wished we weren't so rushed with other plans so we could have sat in the hot tub
Loved the bed, very comfortable! I was actually tempted to ask the front desk what kinds of mattresses they use. The price was the only thing I didn't really like. The breakfast was good, but the food/room didn't justify $170/night.