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Comfortable beds, good water pressure, great front desk service when I locked my key in my room. Full breakfast, hot and cold foods available. Wonderful coffee. Good service from the friendly housekeepers. The advertisement pictures of the rooms are deceiving and the advertised price was much lower than what I was charged. Parking was a little tricky, hard to keep a spot near the room.
The check-in staff was friendly and kind to us weary travelers. It felt so good to fall into those soft clean beds! And the breakfast was delicious!
Extremely friendly staff and well maintained property.
We stayed one night, booking through Kayak.com supposedly the best price but found a coupon at the rest stop for $5.00 less. The sheets were so thin you could spit through them. Old and tired is the best description. We'll miss this stop on our way home.
We had adjoining rooms with 2 beds in each room. Staff left one of the 4 beds not made.
The continental breakfast was probably the worst I have ever seen. They would be better off not doing it. The staff was unfriendly and unhelpful. I only dealt with them at check in and check out, but those two experiences took way longer than they should have considering I was the only person in line and they acted like I was a bother. I'll take my money to other hotels from now on.
Employees and owner are very friendly and make themselves available
Clean comfortable room. Great value for the price. Friendly staff
Believe the ratings. Especially for such a low price it was a very pleasant and clean room. I'll stay there again if I happen to be in the area.
Hotel restaurant was excellent. Good food, large portions, very friendly waitress. Also, got 50% discount coupon from hotel. With coupon, breakfast was $5.99 with coffee included. Room was not ready at 4:45 pm. We were given the keys and asked to wait 15 min. Was dirty 1/2 he later w/toilet bowl very dirty (fecal matter on bowl). Talked to maid staff who said room had not yet been cleaned. Asked to wait another 20 min. while maid cleaned the room. Was front desk problem, not maid staff.
Location was good for next day travel to Crater Lake. Room was large and clean. Restaurant on-site was good. Gym equipment was worn, old, or not working. We were relegated to what can only be described as a 'basement room.'
No frills, clean. Very good location for crater lake visit. Surrounded by cheaper motels and in a shady area. Two cars were broken into in the one night we stayed there. Don't leave anything in your cars.
The suite style rooms were nice in that it provides good separation of space, even in a relatively small square footage. The fast internet and modern amenities were welcome. The entire hotel was comfortable, clean, and pleasant. The advance check-in and texting for updates was nice. The room was ready by 1PM when I arrived, which was awesome. Staff were helpful and the hot tub was welcome. This is my second visit; I would return, especially at this price point. Pool is tiny, and so is the parking lot. At capacity, there was insufficient parking. Prices for the food items and water bottles in the room were outrageous, but that is typical of many hotels ($2.50 for a bottle of water?) The TV quality was notable by it's poor quality. Also, its time to upgrade to Apple Watch or iPhone compatible door locks. Who wants to carry a key anymore?
Clean and spacious suite with good amenities and convenient location. Nothing... everything is great.
Stayed at this hotel for a business trip in which attending a conference nearby. Staff was very informative, available & friendly. Convenient shuttle to/from airport. Rooms were clean, spacious & comfortable. Loved being able to make my own tea first thing in the morning without leaving the room. No complaints. It was all good!
Service was kind and professional. My kids were welcomed and the room was big enough for personal time. Nothing
We were surprised to see that the hotel had a complimentary dinner. There was also a menu in our room's kitchen. The hotel was comfy and inviting with a fireplace and seating area in the entrance. Great location, I was having surgery at the surgery center nearby and it was only a 5 minute drive.