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Centrally located, clean, good rate and delicious complimentary breakfast. Staff friendly and helpful. No complaints, everything was great. This is our 3rd time here and we were booked 6 days and added an extra day because we just weren't ready to go home quite yet. We will be back.
Chose not to stay at this location/facility. Had make reservations days in advance through the Kayak site. Reservation was to be for one handicap accessible room with 2 queen beds for one night. Prepaid for room in order to ensure room was held, so about 8 pm after a long road trip we arrived only to find that the room was not ready. Told by staff that the room had been trashed by previous occupant and carpet had to be shampooed and was still damp and would take about 20 minutes to ready. But carpet would still be damp. Offered us a alternate room with 1 king bed with a roll-away bed. Not what the reservation was for. Declined substitution offer, left and found another hotel on our own. Disappointing experience.
The check-in staff was friendly and kind to us weary travelers. It felt so good to fall into those soft clean beds! And the breakfast was delicious!
The room was clean and the beds were very comfortable. My grandson loved the pool facilities, too. (I wish they had a hot tub, though!). The staff was very friendly, and the "park and fly" service, with free parking in their lot and free shuttle to Medford Airport was so convenient. I'll definitely stay here again next time I'm flying out of Medford.
We stayed one night, booking through Kayak.com supposedly the best price but found a coupon at the rest stop for $5.00 less. The sheets were so thin you could spit through them. Old and tired is the best description. We'll miss this stop on our way home.
We had adjoining rooms with 2 beds in each room. Staff left one of the 4 beds not made.
Employees and owner are very friendly and make themselves available
The staff was super and friendly, the room was spotless, and the bed was comfortable. I loved the carport in front of each room. I had a couple with loud voices next door but that didn't last long.
Staff is very friendly. Hot and cold Breakfast offering was great. Very clean. It's not right off the freeway.
Staff very helpful n friendly Carpeting needs to be replaced.
Location was good for next day travel to Crater Lake. Room was large and clean. Restaurant on-site was good. Gym equipment was worn, old, or not working. We were relegated to what can only be described as a 'basement room.'
Attractive, clean and comfortable Hotel. When we entered the room at approx 11:30 pm, the toilet was constantly running trying to fill its tank. The toilet chain would catch and the toilet would fill with water in the tank often. Outside was a constant drip noise every 2-3 seconds outside our window. Sounded like a leaking faucet or rain gutter. A stair well was outside our window....sound was coming from near there. We had to run the fan overnight so we could mask the irritating noise and sleep. Called room setvice number twice with no answer or recording.
Clean and spacious suite with good amenities and convenient location. Nothing... everything is great.
The suite style rooms were nice in that it provides good separation of space, even in a relatively small square footage. The fast internet and modern amenities were welcome. The entire hotel was comfortable, clean, and pleasant. The advance check-in and texting for updates was nice. The room was ready by 1PM when I arrived, which was awesome. Staff were helpful and the hot tub was welcome. This is my second visit; I would return, especially at this price point. Pool is tiny, and so is the parking lot. At capacity, there was insufficient parking. Prices for the food items and water bottles in the room were outrageous, but that is typical of many hotels ($2.50 for a bottle of water?) The TV quality was notable by it's poor quality. Also, its time to upgrade to Apple Watch or iPhone compatible door locks. Who wants to carry a key anymore?
in general, things were fine. i got bug bites.
Excellent service! Very clean and the staff were friendly and helpful. The pool and hot tub were clean and there is access to the courtyard which is convenient for smokers. We stayed in the king suite worth the kids and the pullout sofa bed was perfect for privacy. The kids loved it! The only negative thing I can say about our stay is that unless you get a room hear the courtyard it is a very long walk to the exits.
First off this is stay number 3 of 8 hotels during a 2 week, 2500 mile road trip with my family.. This hotel has been by far the best overall expericience for my family stay!! The hotel had that updated/newer feel, customer service in all aspects (front desk/kitchen staff/housekeeping) was outstanding , the spaciousness / cleanliness of the room, and even the food!! Yes the food, we were greeted upon check in with a free pulled pork dinner along with free beverages, even free beer and wine... The breakfast was even better than any other free breakfast that I usual would just skip but I was so impressed with the dinner I had to at least try the breakfast, needless to say it was great!! I felt I needed to leave such a raving review because all I did was read these reviews and hope for the best as there was no particular reason for us to stay in Medford other than it was a stop for the night on 1200 mile trip to Portland..This is a legit A+++ rating for this hotel, for anyone stopping in Medford Oregon this is the best value you will find.... That it wasn't our destination hotel, and we could only stay one night..