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The place was very classy and the staff extremely friendly.
We had to cancel our honeymoon and travel back home because of weather. We stayed here on the drive back to get some rest after a long drive. The room and staff were amazing and very helpful. They made our stay memorable. We will be returning to this hotel again when traveling through town.
The pool and location of the hotel
The suite was very nice and I loved the two tvs. My husband was able to watch sports and I was able to watch movies and other shows. The warm chocolate chip walnut cookies was great.
Excellent customer service, clean, comfortable, good room service, modern, over all a great experience. I do wish they had a trash can in the bathroom though. One trash can in the room. It was also split for recycle, which made the trash side even smaller. They need a second trashcan in the bathroom.
location was best for our reason for being there. some of the staff entered our room and stole money and credit cards. staff didn't seem to care.
Das Hotel liegt in Fußreichweite der wichtigsten Sehenswürdigkeiten und eines sehr leckeren BBQ Restaurants. Die Zimmer sind sehr schön eingerichtet, das Bett ist super bequem und das Personal ist sehr freundlich. Die Auswahl zum Frühstück ist mehr als ausreichend. Das Hotel liegt in der Nähe des Bahnhofs und die Züge hupen leider bei der Durchfahrt, auch mitten in der Nacht...ich glaube allerdings, daß das Hupen in der gesamten Umgebung zu hören ist und unsere Nachtruhe hat es nicht sonderlich gestört.
The price. But that's the only good thing about this place. Check-in is at 3. I got there at 3:15 and was told to wait due to a shift change. I waited 30min. One of the front desk individuals kindly went up to confirm the room was ready. I'm not sure what they were confirming though because the only thing about my room that was ready was that the bed was made. There were no clean towels and the bathroom was not clean. When I tried to call down to the front desk to ask for a towel, there was no answer. At a cheap price I expected dingy/outdated and subpar service. I didn't expect an unclean room. Especially not one that was "checked" by the front desk.
Comfy beds, kitchenette, sitting area, hot breakfast, near restaurants and shops, convenient to interstate. Can't beat it for the price. Only issue we had was the key cards didn't work and we have to go get them re-coded a few times. No big deal.
Great place to stay
Stayed over four nights. Room with king bed was spacious--family's room with two double beds was very spacious. Staff was soooooo friendly. Loved that! Strong water pressure in shower---great! People who prefer soft beds would love these; we would've preferred firmer mattresses, but you can't please everyone. Breakfast Thurs & Fri was decent since eggs and a meat were offered along with the huge variety of carbs. Weekend breakfast replaced the protein with biscuits and gravy so there was a definite carb overload if you chose to eat there. Enjoyed using the elliptical in the fitness center. Nice zoo nearby. Lots of shopping and restaurant options. Beautiful capitol. *We were given rooms on the back side of the hotel so we dealt with constant noise from traffic on the MLK Jr Expressway. Lucikily I always carry earplugs with me, but, if the AC wasn't running, I could still hear the louder vehicles. Rooms on the other side wouldn't have been so loud. *Pool was freezing! An indoor pool was one of the hotel's selling points. My husband was disappointed that he could not enjoy some therapeutic swims. *Wifi--at best--was SLOW. Most of the time it was non-existent. Our iPads were useless.TV channels were very limited, esp for youngsters (even the two children's channels were geared to older kids). *