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The employees are great, good service No
This is a beautifully decorated hotel, and I do love the Aveda bath products. The front desk staff was inflexible. We ended up in a hospitality suite which meant sleeping on a Murphy bed. My advice would be to call ahead so you aren't put in one of these. Room service for breakfast had an hour wait.
The staff was very friendly and helpful. The rooms were clean The only thing I missed was that the hotel shuttle does not operate on sundays to the airport.
The first room smelled the second room wasn't too much better. The linen for the sleeper sofa wasnt clean. The throw at the end of bed was dirty. The dresser had some sticky subtance on the top. Roach crawling on shower wall. Hotel just nasty and smelled like mildew/mold!!! I want a refund!!!
Great views, location great
Service was extremely slow...took 35 minutes for the restaurant to make a salad and took 40 minutes to get checked in.