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Excellent facilities, spacious rooms, well run restaurant. Poor staff on reception, not very competent nor well dressed for a hotel of this standard. Reception area lacked atmosphere.
Nice rooms, pool and location to beach Long walk to main resort
Overlooks beautiful Amadores beach which I perferred to neighbouring Puerto Rico one. Most rooms have a decent balcony with comfy quality chairs + table. Room (mine was 4412b) was nicely decored, air- conditioned, with bathroom marbled and both shower+bath included. Two pools, the main one out front having nice effect of almost appearing to drop off over the edge. Spa facility, hairdressers, manicurist, some gym equipment, spacious all glass fronted dining room with view of beach and ocean, and also an a la carte restaurant. Staff are friendly and quite a number had good english. There's also a pool table, table tennis, table football etc and a room to entertain youngsters. Worth going half-board. Clientel type during my stay seemed almost totally couples or families, so dont expect to meet many singles by the pool or bar. It lacked a bit of evening atmosphere / entertainment (even though they provided some, audience-wise it was very thin and bit dead), so you will want to head out in Puerto Rico - taxi costs bout €3.50 each way.
staff was very nice and helpful Didn't have queen or king size beds. Had to fasten 2 beds together.
hotel is absolutley brilliant, main swimming pool looks amaizing but food was a thing which we liked the most everything was ok
Excellent hotel with great views of the Amadores beach and the ocean. Very nice breakfast. Very friendly staff.
Fabulous swimming pool and close to the beach It could be a bit noisy at night
View!!!!!! Pool!!!!!!!!!!!! Room,spa, service, location are also good Slow bar service, quality of cocktails in all-inclusive is very poor, room: very cold marble floor and slippers are not provided and no bidet in bathrooms
The restaurant facilities and pool area were excellent and the cleanliness and maintenance was second to none. Couples with young babies all deposited their soiled nappies/diapers into the poolside waste bins which is neither hygienic or pleasant, the hotel should put up a sign to request guests not to do this.
The food was fantastic always too much to choose from! Cava at breakfast time.The infinity pool was well designed. The rooms were spacious and the bathroom too. We were advised at arrival that there was a dress code for the restaurant, we followed those instructions but the dress code was not enforced by the hotel as other guests wore flip flops and shortd in the dining room. Swimming pool opening times were late many people like to swim before breakfast or use the Thellasso pool. Many guest left towels on sun loungers all day when they were not even at the poolside.
Das Ambiente,das Haus ist gepflegt, das Essen reichhaltig und abwechslungsreich, das Personal freundlich und hilfsbereit. Der Service, besonders bei den Mahlzeiten, zu wenig Personal, daher zu hektisch.
Alles wunderbar. Sehr empfehlenswertes Hotel. Besonders für Eltern mit Kindern oder best Agers ...
Die komplette Hotelanlage ist wirklich wunderschön, man kommt sich wie in einem tropischen Garten vor, die Pools sind für die Anzahl an Hotelgästen von der Größe her passend.