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Die Angestellten waren immer sehr freundlich, das Hotel war gepflegt und sauber, das Essen hervorragend! Es entsprach voll und ganz unseren Erwartungen!
Das neue Managment muss die Rezeption verbessern.Das ist das Aushängeschild jedes Hotels!
A beautiful hotel with everything that you would expect from a 5 Star hotel, but the very best thing was that you felt completly comfortable the minute you walked through the door. There was no awkwardness or need to adjust. This comfortable atmosphere was very much due to the staff.
For lunch and dinner, neither the (sometimes chaotic) service nor the food are consistently of the quality expected from a five stars hotel. For example, on our last evening in the hotel, I ordered salad bar as starter and steak with chips as main dish. The chips were delivered whilst I was serving myself at the salad bar and were thoroughly cold by the time the steak arrived. The steak was well done whilst I ordered it red/rare. And above all, the waiter serving the steak didn't even notice that he spilled a few drops of dark red sauce on my new beige trousers. Internet access for guests not bringing their own computer is also very poor and expensive.
All was ok, the service was good and was pleased we chose this hotel, I thought the food would be more Spanish-like however I liked the choice of dishes that we had everyday.
Drinks were not included in the half-board price and we were forced to pay the exorbitant hotel prices to have something to drink with our dinner