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I was at a conference - there was everything we needed. The guest rooms were very comfortable - lots of pillows! A few things: A light on the podium in the Grand Ballroom would be a welcome addition. Also the chairs aren't comfortable and they are placed too close together. The escalators were broken. I don't like that you have to go outside, walk a distance, then carry your luggage up stairs to the car, when parked on the roof level.
The staff was very pleasant - made you feel welcome. The Computer was down at check out so no receipt was available. One was to be sent electronically but nothing has arived.
we order room service, adn the quality and taste of the food was excellent!! and the service very kind.. i was aware not to leave things in the car like gps, laptop, etcccc..and we felt a litlle afraid of going out for a walk... increase security please
Location was good. Room was clean and spacious. Bathroom was not what was shown in picture. Had a tiny tub and shower while the picture showed a spacious glass enclosed shower.
The hotel is located right downtown and was in walking distance to many restaurants and bars. The rooms themselves were clean and we were on a higher floor in one of the renovated rooms and would recommend this. The only downside were the beds - when I called to make my reservation, I asked for a room with 2 queen beds and was told that is what we had. Apparently, there aren't any queen beds, they are all doubles. We made due but it would have been nice to of been told when making the reservation, it was a girls weekend and there were 4 of us. I also found the pillows were over stuffed and very hard.
proximity to bars and restaurants downtown Some house keeping issues in the room
Staff was wonderful, helpful and kind. Shannon (check in ) was especially nice knowing I was stressed and sending me some complimentary wine with room service. All staff was great, breakfast gal was terrific. Tiles around bath needed better cleaning, black in spots. A turn off for me.
A good service, clean rooms with good Wifi, comfortable beds Breakfast is ok Resaurant has a small choise but a good price and quality
Excellent facilities, service, and location.
The staff was exceptionally helpful and very quick with check-in and check-out. My family was accommodated in adjoining rooms without hassle. The building is very dated and run down. It is in dire need of repairs and a thorough deodorizing and cleaning. The rooms continue to smell of smoke and food from longer term guests and the decor is dated and old. The beds are not queen size, so if you book for two ensure you get queen beds, not two full beds.
Great hotel with friendly staff that was right off the 402. The room smelled very stale and damp.
We like this ramada close to downtown staff very nice an helpful beautiful big pool an clean bed comfy too . Very happy